Senior Customer Operations Lead

**Who are we** Founded in 2017, Lokalise is a cloud-based translation management system that helps businesses streamline their localization processes. It provides a platform for managing translations of software, websites, mobile apps, and other digital content. Overall, Lokalise helps businesses improve their time-to-market, increase translation quality,...

About the RoleThis is an exciting opportunity to take on a senior leadership position in our customer service operations team at Raisin.As a Strategic Customer Service Operations Lead, you will be responsible for overseeing and steering daily operations of our Customer Service teams, ensuring smooth front- and back-office activities. You will also oversee...

About the RoleWe are seeking an experienced Customer Service Operations Lead to join our team at Raisin. As a key member of our customer service operations, you will play a vital role in ensuring the smooth delivery of our services to customers.Job DescriptionCustomer Service Operations: Develop and implement strategies to improve customer service...

About the RoleWe're seeking a highly skilled Operations Team Lead to join our portfolio company in Berlin. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our business-critical services. Your primary focus will be on process optimization, customer satisfaction, and team leadership.Our company is a leading...

Job Overview:Raisin seeks a Senior Customer Experience Manager to lead daily operations of our Customer Service teams, ensuring smooth front- and back-office activities, and driving accountability from outsourced service providers. The ideal candidate will analyze customer service data to identify areas for improvement and implement performance metrics to...

Location Berlin Contract Full time Job Category Finance, Analytics & Controlling **THE ROLE & THE TEAM**: As a Lead of one of the two Customer Experience Operations teams within Zalando Payments GmbH you will be responsible for the operational steering and development of the team as well as initiating and driving process improvements and realising...

LAP Coffee is a pioneering coffee chain that's revolutionizing the industry by making specialty coffee more affordable and convenient.We're looking for an experienced Senior Barista to join our team as a Team Lead, overseeing daily operations and ensuring exceptional customer service.About UsWe operate in micro-sized hubs, offering high-quality products at...

We are Billie, the leading provider of Buy Now, Pay Later (BNPL) payment methods for businesses, offering B2B companies innovative digital payment services and modern checkout solutions. We are to create a new standard for business payments and have made it our mission to simplify the purchasing experience for all businesses making it a tool for growth. Our...

Hello, we are AMBOSS and we are looking for a Customer Success Team Lead to join our team! About AMBOSS AMBOSS is a learning and clinical decision support tool striving to empower physicians across the globe to provide the best possible care. Our founders set out in 2011 to create a tool that they would have hoped to have as medical students and doctors....

Sie kommen als Senior Geoconsultant / Customer Support Team Lead (m/w/d) in ein spannendes und herausforderndes Umfeld und in abwechslungsreiche Projekte. WAS SIE WISSEN MÜSSEN IM ÜBERBLICK Sie werden wichtiger Repräsentant für GeODin, unser Angebot für die weltweite Geodatenerfassung und -analyse, für Monitoring, Berichte und Präsentationen. Sie...

As an **Operations Team Leader**, you will be the operational right hand to our General Manager in Berlin, breaking down the vision for our services into concrete operational initiatives. Via is launching two very ambitious projects with BVG in Berlin, where we are looking for an experienced leader to manage our operational team on the ground. You will...

Be our next Hero! - Join the world’s leading local delivery platform. We are looking for a Senior Director, Product Operations (all genders) to join the Logistics Customer Product Line team, on our journey to always deliver amazing experiences. Product Operations focuses on delivering exceptional customer experiences by shaping Logistics product...

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. Our printers are used by Google, Tesla, Gillette, and New Balance, just to name a few. Founded in Boston in 2011, Formlabs is now one of the...

Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?  Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for...

About UsRaisin is a dynamic company that values its employees and fosters an open and caring environment. Our team of over 40 nationalities connects us, and we strive to make everyone feel welcome and comfortable.Company OverviewWe are looking for a highly skilled individual to join our team as a Customer Service Operations and Performance Excellence Leader....

Die AH-Trading GmbH ist ein ECommerce-Unternehmen und Mitglied der Team MB Gruppe in Berlin. Mit Gartenmoebel. de betreiben wir einen der renommiertesten Onlineshops für Garten - und Outdoorinventar in Deutschland. Ergänzt wird das Portfolio durch den weiteren Onlineshop Loungedreams. com. Neben den eigenen Marken Artelia ®, OUTFLEXX®, OUTTECH®, Ploß®...

**About **lemon.markets** Our mission is providing better opportunities to invest in capital markets. By empowering FinTechs and Banks to offer investment products, we help create financial well-being for their customers. In pursuit of this goal we strive to open 100 million securities accounts within Europe in this decade. lemon.markets builds...

**JOB DESCRIPTION** Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth...

**JOB DESCRIPTION** Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth...

**JOB DESCRIPTION** Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth...