Specialist, O2cx Customer Experience

Seit über 35 Jahren und als Arbeitgeber von mehr als 4000 Mitarbeitern ist Stegmann bundesweit der verlässliche Partner für ausgezeichnete Facharbeit in Industrie, Logistik und Produktion sowie für kaufmännische Dienstleistungen. Über 1000 Unternehmen in Deutschland zählen zu den Kunden von Stegmann. Sie wollen Teil eines erfolgreichen Teams werden?...

WELCOME TO GENESIS MOTOR EUROPE We are Genesis. In our world, we are customer-oriented; there is no compromise. We constantly think about how we can find the perfect balance between the needs of our consumers and the technological feasibility, and strive for innovation, by closely observing the expectations of our customers and realizing ambitious...

CX and Complaints Specialist Deine Aufgaben: Sicherstellen, dass die KPI‘s für die Kundenzufriedenheit korrekt überwacht werden  Überwachung der Aktionspläne und der Ergebnisse von Umfragen zur Kundenzufriedenheit Mitarbeit an der Entwicklung einer Kundenzufriedenheitsstrategie Verwalten und Implementieren des...

We are currently looking for a Customer Journey Manager (m/f/d)! We want you to:   •    Be responsible for the Customer Care Center and the Call center implementation •    Work on auditing and mapping of all customer journeys across all channels •    Define and shape the customer experience strategy across all touch points,...

Finance Specialist at Hyundai Motorsport GmbH | softgarden View job here Finance Specialist Full Time Offenbach, Germany With Professional Experience 12/20/23 ...

WELCOME TO GENESIS MOTOR EUROPE We are Genesis. In our world, we are customer-oriented; there is no compromise. We constantly think about how we can find the perfect balance between the needs of our consumers and the technological feasibility, and strive for innovation, by closely observing the expectations of our customers and realizing ambitious...

JOB DESCRIPTION Company Information You’re an original. So are we. We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labour and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand...

Is data management across the entire data lifecycle your passion?For you, data governance and data quality are not an end in themselves, but rather the critical basis for managing risks and efficiently creating value from data?Then strengthen our newly created, dynamic team around the Chief Data Officer, which, with a direct reporting line to the Executive...

  As our Retail Business Transformation Manager you will be working on the development and implementation of the retail network representation plan for Hyundai sales and service activities, work on the implementation of retail transformation strategy and support implementation in selected European region as well as managing the cooperation with...

Deine Aufgaben:   Du… überprüfst Prozesse und Dienstleistungen aus der Sicht des Kunden analysierst und interpretierst Customer Experience Daten, identifizierst Trends, bereitest Reports vor und erstellst Aktionspläne zur weiteren Verbesserung der Serviceprogramme analysierst regelmäßig das Kundenverhalten,...

As an Accounting Specialist, you will be responsible for the accounting and administration part and providing the high quality financial support and guidance to the organisation. We want you to:   Be responsible for daily accounting tasks:  •    Booking of manual accounts payable and accounts receivable invoices in SAP or BMS •  ...

Key Responsibilities: - Regular in-store visits as our brand ambassador at our strategic Wholesale partners in order to establish best in class relationships with the floor staff and amplify our brand. - Uses GSC tool to audit each visit & fluid communication to drive visibility to key stakeholders (KAMs, AMs Sales management) of opportunities and...

The job position is primarily responsible for leading the tactical procurement team and securing material for production and customer in a timely manner and meeting delivery dates What we offer: Responsibilities: - management and coordination of the tactical procurement team at EMEA level - determine parts and material requirements planning in...

Der JobDu hast Lust auf ein Abenteuer neben dem Studium? Als Werkstudent:in an unserem Standort wartet eine unvergessliche Zeit auf Dich. Du kümmerst dich um die Vor- und Nachbereitung der Camper und die Betreuung unserer Kund:innen vor Ort. Du übergibst ihnen die Camper und empfängst sie nach ihrem Urlaub freundlich. Durch Deine offene, hilfsbereite und...

In this role, you will help to drive the Data Science practice and play a critical role in helping advance the application of advanced data analytics and machine learning as a core building block for our market offerings. Assist in the project delivery for machine learning work, focusing on how the customer experience and understanding can be improved to...

JOB DESCRIPTION Company Information You’re an original. So are we. We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labour and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand...

Job Purpose As a Product Owner, you'll be at the forefront of Hyundai's European In Car Payment strategy, collaborating cross-functionally to define, develop, and execute innovative payment solutions. By coordinating the end-to-end project lifecycle, integrating third-party platforms, and staying updated on emerging technologies and industry...

WELCOME TO GENESIS MOTOR EUROPE We are Genesis. In our world, we are customer-oriented; there is no compromise. We constantly think about how we can find the perfect balance between the needs of our consumers and the technological feasibility, and strive for innovation, by closely observing the expectations of our customers and realizing ambitious...

Job Purpose As the Product Manager for Payment Systems , you will craft a strategic product vision for the payment system, aligning it with business objectives and user needs. Your role involves gathering requirements, prioritizing features, and maintaining a dynamic product roadmap while engaging with stakeholders to communicate progress and address...

We are currently looking for a Digital Infrastructure Architect (m/f/d)! We want you to:   •    Support technical discussions and improvements around business platforms •    Help the team following and adopting good engineering practices •    Provide input to the technical design of business operation platforms being built...