Aktuelle Jobs im Zusammenhang mit Head of Customer Success Management Mid-market - Bonn - LeanIX
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Bonn, Deutschland SAP Leanix VollzeitHead Of Customer Success Management Onboarding EMEA Location: Amsterdam, Netherlands, Ljubljana, Slovenia, Bonn, Germany, Munich, Germany SAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1400+ customers with Enterprise Architecture Management. We are seeking an...
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Bonn, Deutschland SAP Leanix VollzeitHead Of Customer Success Management Onboarding EMEA Location: Amsterdam, Netherlands, Ljubljana, Slovenia, Bonn, Germany, Munich, Germany SAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1400+ customers with Enterprise Architecture Management. We are seeking an...
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Bonn, Deutschland SAP Leanix VollzeitHead Of Customer Success Management Onboarding EMEA Location: Amsterdam, Netherlands, Ljubljana, Slovenia, Bonn, Germany, Munich, Germany SAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1400+ customers with Enterprise Architecture Management. We are seeking an...
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Bonn, Deutschland SAP Leanix VollzeitHead Of Customer Success Management Onboarding EMEALocation: Amsterdam, Netherlands, Ljubljana, Slovenia, Bonn, Germany, Munich, GermanySAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1400+ customers with Enterprise Architecture Management.We are seeking an...
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Bonn, Deutschland SAP Leanix VollzeitHead Of Customer Success Management Onboarding EMEALocation: Amsterdam, Netherlands, Ljubljana, Slovenia, Bonn, Germany, Munich, GermanySAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1400+ customers with Enterprise Architecture Management.We are seeking an...
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Director of Customer Success Onboarding EMEA
vor 4 Wochen
Bonn, Nordrhein-Westfalen, Deutschland SAP Leanix VollzeitPosition: Director of Customer Success Onboarding EMEALocation: Multiple locations across EMEASAP LeanIX is at the forefront of enabling organizations to achieve continuous transformation. Our innovative platform assists in the effective organization, planning, and management of IT landscapes, serving over 1400 clients in the realm of Enterprise Architecture...
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Director of Customer Success Onboarding EMEA
vor 4 Wochen
Bonn, Nordrhein-Westfalen, Deutschland SAP Leanix VollzeitDirector of Customer Success Onboarding EMEALocation: Multiple locations across EMEASAP LeanIX is at the forefront of enabling organizations to adapt and evolve. Our innovative platform facilitates the effective organization, planning, and management of IT environments, serving over 1400 clients in Enterprise Architecture Management.We are in search of a...
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Director of Customer Success Onboarding EMEA
vor 4 Wochen
Bonn, Nordrhein-Westfalen, Deutschland SAP Leanix VollzeitPosition: Director of Customer Success Onboarding EMEALocation: Various locations across EMEASAP LeanIX is at the forefront of enabling organizations to adapt and evolve continuously. Our innovative platform supports over 1400 clients in effectively organizing, planning, and managing their IT landscapes through Enterprise Architecture Management.We are in...
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Director of Customer Success Onboarding EMEA
vor 4 Wochen
Bonn, Nordrhein-Westfalen, Deutschland SAP Leanix VollzeitDirector of Customer Success Onboarding EMEALocation: Various locations across EMEASAP LeanIX empowers organizations to undergo continuous transformation. Our platform is designed to effectively organize, plan, and manage IT environments, serving over 1400 clients in Enterprise Architecture Management.We are in search of a seasoned and driven leader to...
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Director of Customer Success Onboarding EMEA
vor 4 Wochen
Bonn, Nordrhein-Westfalen, Deutschland SAP Leanix VollzeitDirector of Customer Success Onboarding EMEALocation: Various locations across EMEASAP LeanIX empowers organizations to undergo continuous transformation. Our platform facilitates the effective organization, planning, and management of IT landscapes, serving over 1400 clients with Enterprise Architecture Management.We are in search of a seasoned and driven...
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Internship Customer Success Management
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Internship Customer Success Management
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Account Executive
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Bonn, Deutschland LeanIX Jobs VollzeitWe are looking for you as an Account Executive for mid-market segment (f/m/d) for our SaaS software solutions to complement our dedicated and success driven team. We are focusing on high quality consultative sales processes (MEDDICC) with a solid mixture of outbound and inbound generated leads. You help our prospects to recognize LeanIX as the preferred...
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Internship Customer Success Management
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Internship Customer Success Management
vor 3 Monaten
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Internship Customer Success Management
vor 3 Monaten
Bonn, Deutschland Scanbot SDK GmbH VollzeitJob Description Ready to kickstart your Customer Success Management career? Make the first step by joining us as a full-time CSM Intern (f/m/d) for 3 to 6 months in our beautiful office in Bonn, Germany. Our experienced international team will teach you all the basics of Customer Success Management – from drafting engaging emails and using CRM tools to...
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Global Head of Customer Solutions Implementation
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Head of Carbon Market Development
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Renewal Manager EMEA
vor 1 Woche
Bonn, Nordrhein-Westfalen, Deutschland SAP Leanix VollzeitAbout the RoleWe are seeking a highly skilled Renewal Manager to join our Customer Success team in EMEA. As a key member of our team, you will be responsible for driving customer renewals and revenue growth across the region.Key ResponsibilitiesLead the End-to-End Renewal Process: Ensure customer retention and maximize Annual Recurring Revenue (ARR) through...
Head of Customer Success Management Mid-market
vor 3 Monaten
LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 900+ customers with Enterprise Architecture Management, SaaS Management, and Value Stream Management.
LeanIX is growing rapidly and seeking a Head of Customer Success Management Mid-Market (f/m/d). Customer Success Management is a vital part of our Customer Success organization, leading customers to utilize our state-of-the art technical capabilities for their best success. You are responsible to successfully deliver on and evolve the LeanIX strategy for the Mid-Market segment within the EMEA market and assure our customers are adopting LeanIX products successfully. Driven by the success of our customers you will create and improve scalable processes that allow LeanIX to become a leader for our products in the Mid-Market segment. Within a fast-paced environment you never lose your focus, always keep an eye on your team members and lead by example.
**Head of Customer Success Management EMEA Mid-Market** (f/m/d)
Connected remote and base in Bonn or Munich (Germany), or in Amsterdam (Netherlands)
WHAT IS WAITING FOR YOU?
- Be a trusted advisor for all Customer relates aspects of our LeanIX Continuous Transformation Platform® and ensure that our customers in DACH/UKI/France/Benelux regions are successful
- Be a "leader of future leaders" and excel in mentoring & developing talent, as well as in ensuring the team's customer first mentality and strong sense of team spirit
- Build up and strengthen our Customer Success Mid-Market team EMEA
- Collaborate with internal thought-leaders from the Customer Success, Marketing, Product & Sales Teams to drive innovation and improve the LeanIX products and services on a daily base
- Drive approaches to engage with our customers at scale steering towards one-to-many and automated interaction paired with deliberate one-to-one meetings
- Build-up mid-market tailored strategies for upsell and sales cooperation
WHAT ARE WE LOOKING FOR?
- Excellent customer focus with a polite, patient, caring, calm, and always professional demeanor
- 8 years of experience in customer-facing / consulting roles and with a minimum of 3 years of experience in a leadership role
- Successful track record in mentoring & developing technically affine talent as well as building and motivating high achieving teams
- Deep understanding of SaaS business model and the challenges for Customer Success in a SaaS environment
- Extensive technical as well as business-oriented experience in the domains of our products: Enterprise Architecture Management, SaaS Management, Value Stream Management
- Specific understanding of the challenges and specifics of companies in the Mid-Market segment
- Experience in turning data into insights and approaches to enable, communicate, and engage with a large tech-touch customer base at scale
LeanIX, The Continuous Transformation Platform® that efficiently organizes, plans and manages IT landscapes, supporting 850+ customers with our 3 solutions Enterprise Architecture Management, SaaS Management Platform and Value Stream Management.
LeanIX is not just a product, in fact it's a **great place to work.** Colleagues (450+) from dozens of countries jointly make our vision reality. We believe in transparent communication, personal development, diverse workforce, innovation by creating ideas that prove useful and that our world-class team deserves the best software stack money can buy.
At LeanIX we have a **Connected Remote Work Mode **which means you work remotely from your home office and from one of our offices. LeanIX teams and team members decide together on the work mode which suits them best. Next to that we have great benefits for you, CHECK OUT HERE WHAT´S IN FOR YOU
- All applicants will receive consideration for employment based on experience, qualifications, and competencies. LeanIX will not discriminate based on race, color, religion, belief, political affiliation, union membership, age, sex, pregnancy, sexual orientation, gender identity, national or ethnic origin, genetic information, creed, citizenship, disability, protected veteran or marital status, or any other status protected by applicable laws or regulations._
