Retail Customer Service
vor 4 Monaten
Retail Customer Service & Backoffice Specialist
- Specialized wurde 1974 von Bikern für Biker gegründet. Die Marke mit Hauptsitz in Kalifornien hat es sich zum Ziel gesetzt, funktionelle und technisch fortschrittliche Produkte zu entwickeln, die einen Performance-Mehrwert bieten._
Als Back-Office-Mitarbeiter für unseren Specialized Flagship-Store mit Werkstatt in München bist du für die Unterstützung des Verkaufs
- und des Werkstattleiters im administrativen Bereich verantwortlich. Du bist eine wichtige Schnittstelle zwischen den Kunden und den Verkaufs
- und Werkstattteams und trägst dazu bei, dass der Informationsfluss nahtlos verläuft und dass wir viele Rider mit unseren Bikes glücklich machen.
HOW YOU’LL MAKE A DIFFERENCE- Professionelle Betreuung von Kundenanfragen und -terminvereinbarungen per Telefon und per E-Mail- Aktive Kommunikation mit Kunden bezüglich Inspektions
- und Reparaturterminen- Enge Zusammenarbeit mit den Verkaufs
- und Werkstattteams, um einen nahtlosen Informationsfluss zu gewährleisten- Unterstützung des Verkaufs
- und des Werkstattleiters im administrativen Bereich- Unterstützung des Verkaufsteams bei der Erstellung von Angeboten und Rechnungen- Überwachung von Bestellungen und Lieferungen- Verwaltung von Lagerbeständen und Bestellungen- Pflegen von Kundendaten, insbesondere datenschutzkonforme Kontakterlaubnis- Durchführung von Erinnerungen an ausstehende Termine, insbesondere für Leasing-Kundendienste- Durchführung von E-Mail-Kampagnen, um inaktive Kunden wiederzugewinnen
WHAT YOU NEED TO WIN- Abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation, z.B. Hotelfach, etc. oder technische Ausbildung mit Bezug zu einer Auto
- oder Zweiradwerkstatt- Ausgezeichnete Kommunikationsfähigkeiten, insbesondere im Umgang mit Kunden- Idealerweise Erfahrung im Fahrradeinzel
- oder großhandel- Erfahrung in der Verwaltung von Kundendaten und in der Durchführung von E-Mail-Kampagnen ist wünschenswert- Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten und Prioritäten zu setzen und Deadlines einzuhalten- Teamorientiert, proaktiv und detailorientiert- Leidenschaft für das Thema Fahrrad in allen Facetten
Was wir bieten?
Bei uns erwartet Dich ein dynamisches Team in einem internationalen und innovativen Umfeld mit attraktiven Zusatzleistungen.- Leistungsgerechte Vergütung- Attraktiver Arbeitsplatz im Südosten Münchens- Unbefristetes Arbeitsverhältnis mit Entwicklungsperspektiven- Vergünstigte Einkaufskonditionen aus unserem Produktportfolio- Nutzung der Testflotte- Kaffee, Obst, Tee- Weiterbildungsmöglichkeiten- 30 Urlaubstage- Bikes rule. Come ride with us
Du bist interessiert? Dann freuen wir uns auf Deine aussagekräftige Bewerbung unter Angabe Deiner Gehaltsvorstellung und frühestem Eintrittstermin. Bitte reiche Deine Bewerbung ausschließlich über unser Onlinekarriereportal ein. Bewerbungen via E-Mail, Post oder Stellenvermittlungen werden nicht berücksichtigt.
Specialized Germany GmbH - Human Resources - Hauptstrasse 4 - 83607 Holzkirchen
-
Service Assistant
vor 3 Wochen
Munich, Bayern, Deutschland Volkswagen Group Retail Deutschland Vollzeit**About Us**Volkswagen Group Retail Deutschland is a leading automotive retailer with eight locations in Bavaria, offering a wide range of services for Volkswagen, Audi, SEAT, ŠKODA, and Volkswagen Commercial Vehicles. As a member of the Volkswagen Group, we provide our customers with exceptional service and support.**Job Summary**We are seeking a highly...
-
Service Assistant
vor 3 Wochen
Munich, Bayern, Deutschland Volkswagen Group Retail Deutschland Vollzeit**About Us**Volkswagen Group Retail Deutschland is a leading automotive retailer with eight locations in Bavaria, offering a wide range of services for Volkswagen, Audi, SEAT, ŠKODA, and Volkswagen Commercial Vehicles. As a member of the Volkswagen Group, we provide our customers with exceptional service and support.**Job Summary**We are seeking a highly...
-
Customer Service Representative in Bio-Retail
vor 2 Wochen
Munich, Bayern, Deutschland Alnatura Produktions- und Handels GmbH VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Bio-Retail store in Munich. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and welcoming store environment.Key...
-
Customer Service Representative in Bio-Retail
vor 2 Wochen
Munich, Bayern, Deutschland Alnatura Produktions- und Handels GmbH VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Bio-Retail store in Munich. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and welcoming store environment.Key...
-
Service Assistant
vor 3 Wochen
Munich, Bayern, Deutschland Volkswagen Group Retail Deutschland Vollzeit**About Us**Volkswagen Group Retail Deutschland is a leading automotive retailer with eight locations in Bavaria, offering a wide range of services for Volkswagen, Audi, SEAT, ŠKODA, and Volkswagen Commercial Vehicles. As a member of the Volkswagen Group, we provide our customers with exceptional service and support.**Job Summary**We are seeking a highly...
-
Service Assistant
vor 3 Wochen
Munich, Bayern, Deutschland Volkswagen Group Retail Deutschland Vollzeit**About Us**Volkswagen Group Retail Deutschland is a leading automotive retailer with eight locations in Bavaria, offering a wide range of services for Volkswagen, Audi, SEAT, ŠKODA, and Volkswagen Commercial Vehicles. As a member of the Volkswagen Group, we provide our customers with exceptional service and support.**Job Summary**We are seeking a highly...
-
Customer Service Specialist
vor 3 Wochen
Munich, Bayern, Deutschland Steindl Personalmanagement GmbH VollzeitWe are seeking a highly motivated and experienced Retail Sales Associate (m/w/d) to join our team at Steindl Personalmanagement GmbH. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our textile division.Key Responsibilities:Provide personalized customer service and support to...
-
Customer Service Specialist
vor 3 Wochen
Munich, Bayern, Deutschland Steindl Personalmanagement GmbH VollzeitWe are seeking a highly motivated and experienced Retail Sales Associate (m/w/d) to join our team at Steindl Personalmanagement GmbH. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our textile division.Key Responsibilities:Provide personalized customer service and support to...
-
Customer Service Representative
vor 3 Wochen
Munich, Bayern, Deutschland Rituals VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our retail stores.Key ResponsibilitiesDeliver outstanding customer service and build strong...
-
Customer Service Representative
vor 3 Wochen
Munich, Bayern, Deutschland Rituals VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our retail stores.Key ResponsibilitiesDeliver outstanding customer service and build strong...
-
Retail Sales Associate
vor 3 Wochen
Munich, Bayern, Deutschland PENNY VollzeitJob Summary:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at PENNY, part of the REWE Group. As a key member of our sales team, you will be responsible for providing exceptional customer service, supporting store operations, and ensuring a seamless shopping experience for our customers.Key...
-
Retail Sales Associate
vor 4 Wochen
Munich, Bayern, Deutschland PENNY VollzeitJob Summary:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at PENNY, part of the REWE Group. As a key member of our sales team, you will be responsible for providing exceptional customer service, supporting store operations, and ensuring a seamless shopping experience for our customers.Key...
-
Customer Service Specialist
Vor 4 Tagen
Munich, Bayern, Deutschland Air Global VollzeitCustomer Service SpecialistWe are seeking a highly skilled and experienced Customer Service Specialist to join our team at Air Global. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Handle customer inquiries and complaints via various channels,...
-
Customer Service Specialist
Vor 4 Tagen
Munich, Bayern, Deutschland Air Global VollzeitCustomer Service SpecialistWe are seeking a highly skilled and experienced Customer Service Specialist to join our team at Air Global. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Handle customer inquiries and complaints via various channels,...
-
Customer Service Representative
vor 3 Wochen
Munich, Bayern, Deutschland Netto Marken-Discount Stiftung & Co. KG VollzeitWe are seeking a highly motivated and enthusiastic individual to join our team as a Sales Assistant. As a Sales Assistant, you will be responsible for providing excellent customer service and supporting our sales team in our stores.Key Responsibilities:Assist customers with their queries and provide product informationSupport the sales team in maintaining a...
-
Customer Service Representative
vor 3 Wochen
Munich, Bayern, Deutschland Netto Marken-Discount Stiftung & Co. KG VollzeitWe are seeking a highly motivated and enthusiastic individual to join our team as a Sales Assistant. As a Sales Assistant, you will be responsible for providing excellent customer service and supporting our sales team in our stores.Key Responsibilities:Assist customers with their queries and provide product informationSupport the sales team in maintaining a...
-
Customer Service
vor 3 Monaten
Munich, Deutschland Image Masonry VollzeitResponsibilities: Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs. Assist in customer account management (collections) by accepting payments, monitoring, and managing customer appointments. Uphold compliance with Company...
-
Customer Service Associate
vor 1 Woche
Munich, Bayern, Deutschland 360 TALENT LONDON VollzeitAbout Us360 Talent London is a boutique recruitment firm specialising in premium & luxury retail.Job DescriptionWe are seeking a highly motivated and experienced Sales Associate to join our team in Munich. As a Sales Associate, you will be responsible for creating a personalised and friendly in-store experience for clients, monitoring the order lifecycle of...
-
Customer Service Associate
vor 1 Woche
Munich, Bayern, Deutschland 360 TALENT LONDON VollzeitAbout Us360 Talent London is a boutique recruitment firm specialising in premium & luxury retail.Job DescriptionWe are seeking a highly motivated and experienced Sales Associate to join our team in Munich. As a Sales Associate, you will be responsible for creating a personalised and friendly in-store experience for clients, monitoring the order lifecycle of...
-
Customer Service Representative
vor 4 Wochen
Munich, Bayern, Deutschland ONLY Stores VollzeitAbout ONLY StoresONLY Stores is a dynamic and customer-focused retail company that values teamwork and employee development. We are seeking a highly motivated and service-oriented Sales Associate to join our team in Munich, Neuhauser Straße.Key ResponsibilitiesProvide exceptional customer service and ensure a positive shopping experience for our...
