Aktuelle Jobs im Zusammenhang mit Guest Relations Specialist - Berlin - HomeToGo
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Guest Relations Specialist
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Guest Relations Specialist
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Employee Relations Specialist
vor 7 Monaten
Berlin, Deutschland Contentful Vollzeit**About the opportunity**: Upon joining our People team, you will work collaboratively and independently to enable a material impact in the evolution of our European People team. Your passion for the employee experience means you will take ownership for employee relations and build new and innovative ways to drive engagement. In addition you get to work with...
Guest Relations Specialist
vor 4 Monaten
**Explore a new world of possibilities**:
\*\*At HomeToGo, we’re on a mission to make incredible a
**Your future contribution**:
As HomeToGo’s Guest Relations Specialist, you will be the human connection to our product and deliver effective solutions that satisfy travelers around the world. Your customer-centric mindset will help you deliver first-class customer service to our travelers and work on projects that aim at improving guest experience. This is an exciting opportunity to work with an international team that drives the voices of our guests forward.
**How you’ll add value**:
- During your first month, you will:
- Get to know our
- Learn about the foundation and tools needed to shine and excel in your role
- Within the first 60 days, you will support the Customer Experience team to improve our day-to-day work, bringing new ideas and suggestions.
- At all times, you will aim to effectively resolve issues in a timely manner
- After 6 months in your role, you will have the opportunity to take on more responsibilities. You will be able to participate in different projects and collaborate with other teams to continually evolve our products and pave the way for your development and growth at HomeToGo.
**You’ll be successful in this role if you**:
- Have a true passion to provide amazing guest experiences
- Have strong writing and speaking skills in German and English
- Are an empathetic person with strong
- Are proactive, eager to learn and to execute innovative ideas
- Love working with people and
- Have experience in the travel industry is a plus
Why HomeToGo?
Your journey with HomeToGo is a two way street - we’ve got you covered We offer a diverse variety of benefits to enable your career development and make HomeToGo a great place to work, including:
- The essentials: Competitive
- Career growth: 360° feedback, open feedback culture, buddy and mentorship programs from an international team of passionate industry experts
- Personal development: German & Lithuanian language courses, internal and external workshops & trainings,
- Startup spirit: Driven by our : We are fast, nimble, and results-driven - embodying a startup mentality even as a global, public
- Flexible work approach: Office-led and remote friendly approach; employees are offered for up to 50% of the year, including work from abroad benefits. Plus, access to a
- Climate action: Committed to being a pioneer in green travel: We’ve achieved an industry-leading “Low Risk” ESG Rating (16), awarded by Morningstar Sustainalytics, and are a proud member of
- And so much more
\*Certain conditions apply
**About us**:
HomeToGo is the SaaS-enabled marketplace with the world's largest selection of vacation rentals, listing millions of offers from thousands of trusted partners, including, Vrbo and TripAdvisor. From vacation homes, cabins, beach houses, apartments, condos, house boats, castles, farm stays and everything in between, HomeToGo
Founded in 2014, HomeToGo operates localized apps & websites in 25 countries across Europe, North America, South America, Australia and Asia-Pacific. HomeToGo also operates brands such as, AMIVAC, atraveo, Casamundo,, e-domizil, EscapadaRural, Kurzurlaub, Kurz Mal Weg, and Wimdu.
HomeToGo is an Equal Opportunity Employer,
\_We are