Customer Quality Process Specialist

vor 6 Monaten


Munich, Deutschland Knorr-Bremse Vollzeit

**LOCATION**: Munich / Germany |
**COMPANY**: Knorr-Bremse Systeme für Schienenfahrzeuge GmbH |
**REQUISITION ID**: 4371 | Full-time | Regular

|
** ON-SITE/REMOTE**: On-site

**YOUR TASKS**
- Development and optimization of Customer Quality processes in coordination with product responsible and production sites to ensure efficient and standardized procedures within the Rail division
- Development and optimization of new and existing systems/tools for Customer Quality processes
- Establishment of process metrics to ensure the transparent and measurable implementation and performance of processes both within the organization and for external stakeholders
- Regular provision and tracking of process metrics
- In case of deviations from targets, demand, define, and track countermeasures with responsible parties
- Monitoring, evaluation, and identification of improvement potentials, as well as lessons learned in existing processes, and implementation of corresponding measures for process optimization
- Creation and execution of trainings related to specific processes
- Establishing a Key User network and conducting regular Key User meetings
- Providing regular information to the internal audit team for process monitoring at the locations

**YOUR PROFILE**
- Degree in engineering, quality management, or a related field
- Several years of work experience (3-5 years) in quality management, ideally in a manufacturing company
- Sound knowledge in planning, modeling, training, and monitoring of quality processes
- Strong communication and presentation skills
- Ability to work independently while being a strong team player
- Very good English skills, additional foreign language is advantageous
- MS Office (good knowledge)
- Power BI (advantageous)
- Experience with process modeling software (advantageous)

**Come and join our team**

**Let’s shape the future of mobility together**

Who are we? Some 30,500 team players around the world, hard at work in over 100 locations across more than 30 countries. As a force for progress on road and rail, we prioritize technical excellence, sustainable business practices and social responsibility. At the last count, our global revenues totaled EUR 6.7 billion. Join us, and you can expect exciting, varied work in an international environment with attractive working conditions - including flexible working hours, sabbaticals and remote work. In addition, you can work up to twenty days a year from abroad in the EU. A broad selection of continuing education programs offers you plenty of opportunities to develop both professionally and personally. And you can look forward to many other benefits, such as sports and healthcare programs, corporate volunteering, JobRad bicycle leasing, subsidized public transit options, and a state-of-the-art workplace with a rich choice of in-house catering options.



  • Munich, Deutschland Infineon Technologies Vollzeit

    As a Senior Customer Quality and Complaint Specialist at Infineon Technologies, you will be the crucial link between Infineon and its customers, ensuring their interests are met while driving product quality and customer satisfaction. Your role includes managing customer complaints, collaborating with various teams to drive product improvements, moderating...


  • Munich, Bayern, Deutschland IC Resources Vollzeit

    About Our ClientIC Resources is proud to partner with a forward-thinking Munich-based Semiconductor company specialising in cutting-edge automotive products for over two decades. This dynamic organisation is now seeking their next Senior Quality Assurance Specialist who wants significant input to their exciting future.Role SummaryThis Senior Quality...


  • Munich, Bayern, Deutschland Amazon EU SARL (Germany Branch) - D70 Vollzeit

    About the RoleAs Process Improvement Manager at Amazon EU SARL (Germany Branch) - D70, you'll play a key role in enhancing our logistics operations to deliver exceptional customer experiences. We're seeking a seasoned professional with a strong background in transportation and supply chain management to drive process improvements and quality enhancements.


  • Munich, Bayern, Deutschland Freudenberg Vollzeit

    Freudenberg: Your World of OpportunitiesWe offer a challenging position for a process modeler who is passionate about quality management and business processes. In this role, you will be responsible for creating documentation for our quality management system.You will work closely with our specialist departments to ensure that our processes are...

  • Tiktok Commerce

    vor 8 Monaten


    Munich, Deutschland TikTok Vollzeit

    Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help...


  • Munich, Deutschland Knorr-Bremse Vollzeit

    **ARBEITSORT**: München / Deutschland | **UNTERNEHMEN**: Knorr-Bremse Systeme für Schienenfahrzeuge GmbH | **ID DER AUSSCHREIBUNG**: 4371 | Vollzeit | Unbefristet **IHRE AUFGABEN** - Entwicklung und Optimierung von Customer Quality Prozessen in Abstimmung mit den Produktverantwortlichen und den Produktionsstandorten für effiziente und einheitliche...


  • Munich, Bayern, Deutschland Amazon TA Vollzeit

    We are seeking a seasoned Process Improvement Specialist to join our team at Amazon TA in Germany. As a key member of our Shared Mobility Partner business, you will be responsible for streamlining and elevating our processes to drive program improvement and optimization. Your expertise in data analysis, automation tools, and SQL/Python will be instrumental...


  • Munich, Bayern, Deutschland Bertrandt Vollzeit

    Job Description:">A distinguished position in our Quality Assurance team awaits a seasoned expert with extensive experience in semiconductor wafer manufacturing processes, equipment management, and quality control methods.In this role, you will oversee the implementation of quality management solutions, integrating quality requirements, standards, and...


  • Munich, Deutschland BOEING Vollzeit

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...


  • Munich, Deutschland Fisker Inc Vollzeit

    About Fisker Inc. California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable...


  • Munich, Deutschland MotorK Vollzeit

    MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious trajectory and serving 90% of the...


  • Munich, Bayern, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a Process Improvement Specialist to join our Amazon Logistics team in Germany.The successful candidate will be responsible for streamlining and elevating our processes, driving program improvement and optimization within the Amazon Shared Mobility Partner business.Key Responsibilities- Find opportunities to automate and optimize...


  • Munich, Deutschland Analog Devices Vollzeit

    Job ID: R244774Your main tasks will be:Customer InteractionTechnical discussion with customers on semiconductors and their applications (Fab processes, Assembly, Packages, Specification)Support on joint qualification questions (incl. APQP, PPAP, PPA) for Customers and Sales TeamNegotiate Customer AgreementsProvide support and accompany Customer audit...


  • Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    About the RoleWe are seeking a highly motivated and organized Customer Service Operations Specialist to join our team. As a Customer Service Operations Specialist, you will play a crucial role in ensuring the success of our customer service operations by providing administrative support and ensuring the day-to-day business of customer service runs...


  • Munich, Bayern, Deutschland Optimus Search Vollzeit

    Project Quality Engineer in MunichWe are seeking a highly skilled Project Quality Engineer to join our team at Optimus Search in Munich. This is a permanent position with a project duration of approximately 14-18 months.About the JobDevelopment, coordination, and monitoring of quality, production, documentation, and test plans.Identifying customer...


  • Munich, Bayern, Deutschland HE Space Operations GmbH Vollzeit

    As a key member of the HE Space Operations GmbH team, you will play a crucial role in ensuring the quality of our suppliers' products and processes.Key ResponsibilitiesKey responsibilities include:Organising quality disciplines according to contractual requirements;Ensuring consistency, completeness, and availability of results from quality disciplines in...


  • Munich, Bayern, Deutschland Westwing Home & Living Vollzeit

    As a Customer Service Operations Specialist, you will play a crucial role in ensuring the success of our customer service operations in Westwing Home & Living. Located in Munich, this position is unlimited and offers a unique opportunity for career growth.Key Responsibilities:Maintain effective communication with suppliers, shipping service providers, and...


  • Munich, Deutschland Amazon EU SARL (Germany Branch) - D70 Vollzeit

    Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. At Amazon, delivering great experiences for our customers is top priority and to this end, our team strives to make our processes robust enough to meet the high bar on customer experience both on quality and speed of...


  • Munich, Bayern, Deutschland Moovster Vollzeit

    We are seeking a highly organized and efficient Customer Success Specialist to join our team. The successful candidate will be responsible for consulting with customers via our help center email and phone, supporting them in the whole process of our services, communicating with partners to provide the best customer service possible, and transferring customer...


  • Munich, Bayern, Deutschland Sono Motors Vollzeit

    We are seeking a Senior Supplier Quality Assurance Specialist to join our team at Sono Motors.As a key member of our Supply Chain department, you will play a crucial role in ensuring the quality and reliability of materials and components sourced from our suppliers. Your primary responsibility will be to develop, implement, and maintain supplier quality...