Student Hub Team Leader

vor 3 Monaten

BerlinKreuzberg, Deutschland GUS Germany GmbH Vollzeit

**Your Responsibilities**:
We are looking for a new colleague to join our UE Services Team at one of our campuses /40 hour a week as soon as possible, who shares our vision of excellence in education and who is committed to making a difference in the lives of our students and staff.

Key Activities & Responsibilities:

- Support the management of the Student HUB team
- Assist Student HUB planning across all Campuses
- Managing all staff training and development
- Assist in development of policies and concepts for the Student HUB
- Assist in creation and revision of Student HUB rules and regulations
- Ensuring compliance with or optimization of processes
- Controlling and ensuring service quality
- Ensure appropriate staffing levels in the department and training schedules are in place in close collaboration with management

**Your profile**:

- Significant experience in student services management in Higher Education including team leadership experience
- Experience in working with CampusNet
- Very good knowledge of German & English, both written and spoken
- Independent working style and team spirit, Cross-functional as well as service-, process-oriented and analytical thinking
- Sense of responsibility, self-motivated, proactive thinking and agility complete your profile
- Excellent organizational skills
- Strong conflict resolution skills
- Knowledge of higher education law, e.g. in examination law as well as in the preparation of appeal and de-registration notices and study contracts, and experience in higher education administration
- A minimum of three years management experience in the HE student services management field
- Degree in related disciplines
- Experience in leading and managing teams

**Why us?**:

- Opportunity to work with a great team in a dynamic and international environment
- 30 days of vacation
- Various online language courses and opportunities to participate in online collaboration courses (e.g., IBM Design Thinking)
- Numerous campus events from the fields of art, culture, business and science
- Opportunity to develop and implement new ideas and concept

**Interested?**

As an employer, we are committed to equal opportunity and support for minorities. We do not discriminate based on ethnic origin, skin colour, religion, sexual orientation, gender identity, national origin, disability or legally protected status.

**About us**:
The University of Europe for Applied Sciences (UE) is a vibrant and dynamic institution that is dedicated to providing top-quality education to students from all around the world. Our programmes are delivered in English and/or German language, and with more than 100 nationalities represented on campus, we are proud to have one of the most diverse student bodies in Europe. Our campus locations in Berlin, Potsdam, Hamburg, Iserlohn, and Dubai (UAE) provide a truly international experience for our students and staff alike.

At UE, we are more than just a university - we are a family and we believe our employees are our most valuable asset, and we are committed to creating a supportive and inclusive work environment where everyone can thrive. As part of the Global University Systems (GUS) network, we offer a wide range of professional development opportunities, including bachelor's and master's degree programs, language courses, and executive education. With approximately 87,000 students across 57 locations worldwide, GUS provides an unparalleled international network for learning and collaboration.

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