Business Development Representative
vor 5 Monaten
Our client is the place where innovative and ambitious tech companies thrive. With locations in the heart of Europe’s key tech hubs-London and Berlin-and populated with like-minded businesses and enterprises, these are spaces built to create inspirational communities.
Their buildings are designed to adapt with the needs of its future facing members. Their development programs are created to nurture and support them and their teams. And their event spaces are filled with informative and thought-provoking programmes to enrich and inspire all.
They are looking for a Workspace Sales Specialist to join our sales team and to be based in Berlin, with occasional travels to London. This position most suited for people with 2-3 years sales focussed experience ideally in the serviced-office/real estate industry. They want this role to be the accelerator a career where we will give you the tools, support and pathway to success.
**Job Purpose**:
The Workspace Sales Specialist role is based in Berlin but will be covering sales opportunities in Berlin, London and potential further sites in the future. It is the pivotal administrative role in the sales team, primarily managing inbound demand and assigning leads to the Sales team, in addition to performing outbound tasks to generate qualified leads. Over time, and with experience, the role will support viewings.
**Key Tasks**
- Qualify inbound; you will be responsible for managing new business enquiries and qualifying leads into the company CRM. Logging all pertinent lead details and keeping a highly organised sales dashboard for the sales team to interpret quickly and easily.
- Arrange and coordinate tours, calls and meetings for the sales team across all locations in the London and Berlin portfolio, ensuring best practice client experience from first contact to sales handover.
- Feedback loop; feeding into the Marketing team you will play a vital role in providing insights for the Marketing team — ensuring that our Marketing efforts are deployed appropriately to ensure the Sales team achieve their targets each week.
- Manage demand-side partners; you will work to build new and maintain existing relationships with commercial brokers and referral partners.
- Manage online platforms; working with the Marketing team you will maintain listings copy, photos and availability each week, ensuring listings are prioritised/ advertised correctly to build relevant demand.
- Nurture leads; prior to assigning to Sales you will nurture and develop new enquiries to educate them on our products and services. Effective nurturing will lead to better problem solving and insights on each client, and ultimately better quality Sales conversations.
- Reporting; you'll be responsible for keeping all sales data up to date. Tracking pipeline lead probability, availability and occupancy. Owning the reporting framework, you will analyse trends and pipeline drop off, best performing sources, and help the sales team optimise performance.
- Outbound sales & research; you will identify companies who may be a good fit for them and update existing competitor research for London and Berlin. Carrying out competitor and market research each month for new and existing territories.
**What you will bring**
- Fluent English and German spoken and writing skills.
- Excellent attention to detail and analytical skills in order to best communicate complex data
- High commercial acumen, with a desire to progress within the department
- Highly organised approach, great at coordinating your team internally
- Strong communication skills, both written & verbal — you must be confident and comfortable speaking to clients and partners on the phone
- A keen interest in, and understanding of flexible workspace and the tech industry and its future
- It’s a plus if you have at least 2 year’s experience in sales including direct outreach and are comfortable with using and maintaining a CRM (Salesforce).
**Benefits**
- 30 days of annual leave + bank holidays in Berlin
- Life leave - Up to 5 days for life events eg voluntary work, moving house, compassionate leave.
- Thank you leave - after each 5 years’ of service, eligibility for an additional 5 days to be taken the following year.
- Great flexible working in the heart of Kreuzberg. Majority of time in office, with some flexibility.
- Beautiful offices in the heart of Kreuzberg
- Learning and Development programs
- 40€/month towards your BVG ticket
- Team socials
- On-site yoga classes
- Pension plan
- Meditation app
- Discount on Humanoo - wellbeing app
- Discounts on gym membership
- Discount on bike repair
**WE ARE OPEN**
We create environments that support openness and honesty. We listen to each other, challenge, support, and always assume positive intent.
**WE CARE**
We care deeply about our fellows, about serving our members and about our impact on the world.
**WE MOVE WITH THOUGHTFUL PACE**
We have a bias for action and being decisive. We trust each
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