Team Lead Customer Experience

Job SummaryWe're seeking a highly skilled Enterprise Account Manager to join our team! As an Enterprise Account Manager, you'll be responsible for building strong relationships with current customers and maximizing customer lifetime value within assigned portfolios.You'll deliver exceptional customer experiences, maximize product utilization, and drive...

Deliver Heroic Results as a Lead Product Analytics SpecialistAt Delivery Hero, we are on a mission to revolutionize the way people order and enjoy food. We are seeking a highly skilled Lead Product Analytics Specialist to join our team in Berlin.Your primary responsibility will be to lead a team of analysts and shape the organization to drive customer...

Virta is on a mission to revolutionize EV charging with our cutting-edge SaaS platform. We're looking for a sharp and technically skilled **Customer Success** **Team Lead** to join our growing team to support our clients and sales executives in the DACH region. As a Customer Success Team Lead, you will develop and maintain strong relationships with customers...

Cerberus Pay is seeking a seasoned Customer Service professional to lead the charge in delivering exceptional experiences to individuals and clients across various industries. With a proven track record of driving customer satisfaction, this individual will be responsible for developing and executing strategies to achieve high levels of customer...

Location Berlin Contract Full time Job Category Finance, Analytics & Controlling **THE ROLE & THE TEAM**: As a Lead of one of the two Customer Experience Operations teams within Zalando Payments GmbH you will be responsible for the operational steering and development of the team as well as initiating and driving process improvements and realising...

Company OverviewThe Hoxton, a series of open-house hotels, is expanding into Europe with its first hotel in Berlin. We're looking for an experienced professional to lead our Front Office team and deliver exceptional customer experiences.

**Your Mission** As our Support Team Lead, it will be your mission to lead & scale the Support team to maintain their stellar customer service. We’ve got a 95%+customer satisfaction rate, and together with your team, you’ll keep it that way. To do this, you will bring your player/coach mindset to ensure our fast-growing team is always ready to rumble....

Instapro Group (MyHammer.de) is currently seeking a Customer Service Team Lead to join our Operations team. The primary focus of the role is the management of our Customer Service team, which is responsible for core and new test campaigns with the objective to promote our product and ensure customer satisfaction. As a Customer Service Team Lead, you will be...

**Jobtitel** Lead Digital Strategy (all genders) **Bereich** - Consulting & Business Design **Standort** Berlin und Hybrid **Möglicher Einstieg** Ab sofort **Arbeitsmodell** Voll - oder Teilzeit (ab 32 Std./Woche) **Ansprechpartner:in** - Nicole Franz- Human Relationsaka Lead Digital Business Strategy, Director Digital Strategy, Digital...

**JOB DESCRIPTION** Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth...

**Your role**: - You enable in-house teams to perform their daily operational processes and tasks efficiently and drive sustainable growth by delivering scalable solutions and leveraging technology to increase automation (e.g. e-commerce customer order lifecycle) - You will lead, mentor and develop a talented international team of 5 members as well as...

Via builds technology that transforms transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a **Customer Support Team Lead **you will be responsible for a team of agents responsible for supporting riders and drivers for our innovative public...

Are you a creative problem solver? MPB is the leading platform for buying and selling used photography and videography equipment around the world. **Salary**:€29,250 per annum **Why should you work in MPB’s customer experience team?** You will be joining a progressive department who are focused on problem solving, building relationships with...

Job OverviewAmazon's Customer Service department in Berlin is seeking an experienced Technical Program Lead to join the European CS team.The ideal candidate will be responsible for driving a high-visibility Customer Service Voice of Customers program that directly impacts the EU customer experience.About the RoleWe are looking for a skilled Program Manager...

Are you a creative problem solver? MPB is the leading platform for buying and selling used photography and videography equipment around the world. This is a temporary position, offering a fixed-term contract for 14 months with the possibility of extension. You must be based in Berlin to be considered for this role. **Why should you work in MPB’s...

What is Avanade X? Over Avanade's 20+ years, we've delivered the most intelligent, engaging, industry leading, award-winning experiences on the Microsoft ecosystem. As technology and human expectations evolve, we see incredible opportunities for customers, products, and workplaces—where imagination is the only limit. Avanade X is our way to bring...

Are you a creative problem solver? MPB is the leading platform for buying and selling used photography and videography equipment around the world. **Why should you work in MPB’s customer experience team?** You will be joining a progressive department who are focused on problem solving, building relationships with customers, and providing an exceptional...

OverviewLeanIX is a market leader in enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation.SalaryThe estimated annual salary for this position is around $120,000-$150,000 depending on location and experience.Job DescriptionWe are seeking an experienced Chief Customer Experience Strategist...

**Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a Team Lead to join our Customer Implementation team in Berlin. As the Team Lead, you will play a crucial role in overseeing and managing a team of Implementation Consultants,...

Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We’re looking for a Team Lead to join our Customer Implementation team in Berlin. As the Team Lead, you will play a crucial role in overseeing and managing a team of Implementation Consultants,...