Information Management Assistant

vor 6 Monaten

Frankfurt am Main, Deutschland Amerikanische Botschaft Berlin Vollzeit

Hiring Path:

- Custom Announcement (not open to the public)

Who May Apply/Clarification From the Agency:
For USEFM - FP is 05. Actual FP salary determined by Washington D.C.
- U.S. Citizen Eligible Family Members (USEFMs) - All Agencies

Security Clearance Required:
Top Secret Clearance

Appointment Type

Term appt, NTE 4 yrs

Appointment Type Details:

- Definite not to Exceed 5 years

Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:
The work schedule for this position is:

- Full Time (40 hours per week)

Supervisory Position:
No

Relocation Expenses Reimbursed:
No

Travel Required:
Not Required

**Duties**:
Under the supervision of the Information Management Officer, the Information Management Assistant administers systems to include OpenNet, ClassNet, Radio and Telephone. Operates and administers network devices, supports user accounts, mobile devices, web-based services, and technical training. Maintains post’s servers, workstations, peripheral devices, networking equipment, and cabling. Analyzes system performance, monitors hardware and software usage pattern, compares the organization’s work processes to system capabilities and develops methods to improve both. The incumbent manages the classified pouch operations and helps oversee unclassified pouch.

**Qualifications and Evaluations**:

- Requirements:
**FOR THE EXPERIENCE AND EDUCATION REQUIREMENTS APPLICANTS MUST MEET EITHER OPTION 1 OR OPTION 2 OR OPTION 3.**

**Option 1**

EXPERIENCE: Three years working in an IT environment with a Microsoft platform and Local Area Networks or PCS office automation; Internet connectivity; end-user support of both software and hardware; performing basic level analysis; and provision of advisory services for management personnel is required.

EDUCATION: Bachelor’s degree in computer science or information systems.

**Option 2**

EXPERIENCE: Five years working in an IT environment with a Microsoft platform and Local Area Networks or PCS office automation; Internet connectivity; end-user support of both software and hardware; performing basic level analysis; and provision of advisory services for management personnel is required.

EDUCATION: At least 2 years college or university studies (no specific field required)

**Option 3**

EXPERIENCE: Six years working in an IT environment with a Microsoft platform and Local Area Networks or PCS office automation; Internet connectivity; end-user support of both software and hardware; performing basic level analysis; and provision of advisory services for management personnel is required.

EDUCATION: Secondary school

**JOB KNOWLEDGE**: Comprehensive knowledge of PC Windows Desktop Operating Systems and hardware set-up, configuration, repair, testing, and troubleshooting. Computer networks fundamentals.
- Education Requirements:
See the requirement section above for education requirements.
- Evaluations:
LANGUAGE: Mandatory: English fluent, speaking/reading/writing. THIS WILL BE TESTED.

SKILLS AND ABILITIES: Position requires irregular weekend and evening work, as well as ability to physically lift up to 50 lbs.

**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

**Benefits and Other Info**:

- Benefits:

- Agency Benefits:
For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.
- Other Information:
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

**This level of preference applies to all

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