Guest Services Associate
Vor 4 Tagen
Summary
We _embrace_ Everyone.
Be part of the Hyatt Family and begin your Hyatt career path as a **Guest Services Associate (f/d/m) **at Hyatt Services GmbH in Mainz.
**Our Purpose**:We care for people so they can be their best.
**Our Vision**:A world of understanding and care.
**Our Mission**:To deliver distinctive experiences for our guests.
**Our Values**:Respect, integrity, humility, empathy, creativity, and fun are our shared core values.
Your Job:
You are the first point of contact for our guests for all questions relating to their reservation.
You will keep up to date with the services and offers of our hotels: Our guests feel very well advised and will be happy to book with you again.
Satisfied guests - you are in close contact with the hotels and pass on their personal wishes for a perfect stay.
You will processing guest reservations via all our communication channels.
Your profile:
A Guest Service Associate must multi-task (talk, type, search multiple screens) without impact to the guest. Must be computer savvy and have the ability to type and utilize keyboard functions to navigate multiple programs and screens quickly and accurately. You have strong telephone, computer skills, good organizational skills, and the ability to work in a team.
You are fluent in **English and** one of these languages:
**Arabic / Czech / Darija / Dutch / French / German**
**Italian / Portuguese / Spanish / Swedish**
If you speak fluently a third or fourth language of any of above languages, we offer a monthly language bonus of €100 gross.
We offer:
You will start your job with our in-house 4 to 6-week training course to prepare you for our guests.
We offer you a modern workplace in an internationally oriented office in cooperation with a motivated and dynamic team or working remote from home. The choice is yours.
Your benefits with us:
- Flexible work models - part-time or remote positions are possible
- Reduced public transport job ticket for Mainz/ Wiesbaden
- Individual development and career opportunities
- Worldwide overnight stays in Hyatt hotels at employee prices
- Complimentary tea & coffee and fruits in our break rooms
- EUR 500 net () for new colleague recommendations
- Yearly changing birthday gifts
- Monetary Long Service Awards
- Annual bonus from 2. Service year onwards
- Support of Personal Saving Plans “Vermögenswirksame Leistungen”
- Vacation pay from 2. Service year onwards
- Additional vacation day on your birthday and on special occasions
- Digital time recording, meaning every minute you work -counts (no overtime gets lost)
Have we sparked your interest? Then please send us your CV via our career portal.
-
Guest Services Associate
vor 1 Woche
Mainz, Deutschland Hyatt Hotels Corporation VollzeitWE _care _FOR PEOPLE SO THEY CAN BE THEIR _best_. Hyatt Hotels Corporation is a leading global hospitality company offering 20 premier brands.Our portfolio includes more than 1,000 hotel, all-inclusive, and wellness resort properties in 68 countries across six continents under the **_Park Hyatt®_**, **_Miraval®_**, **_Grand...
-
Guest Services Associate
vor 7 Monaten
Mainz, Deutschland Shared Service Center - Mainz VollzeitSummary WE _care _FOR PEOPLE SO THEY CAN BE THEIR _best_. Hyatt Hotels Corporation is a leading global hospitality company offering 20 premier brands. Our portfolio includes more than 1,000 hotel, all-inclusive, and wellness resort properties in 70 countries across six continents under the **_Park Hyatt®_**, **_Miraval®_**, **_Grand Hyatt®_**,...
-
Guest Services Associate
vor 7 Monaten
Mainz, Deutschland Shared Service Center - Mainz VollzeitSummary WE _care _FOR PEOPLE SO THEY CAN BE THEIR _best_. Hyatt Hotels Corporation ist ein führendes globales Hotelunternehmen mit 28 führenden Marken. Unser Portfolio umfasst mehr als 1.300 Hotel-, All-Inclusive - und Wellness-Resort-Hotels in 70 Ländern auf sechs Kontinenten unter den **_Park Hyatt®_**, **_Miraval®_**, **_Grand Hyatt®_**,...
-
Night Guest Service Agent
vor 8 Monaten
Mainz, Deutschland Hilton VollzeitNight Guest Service Agent (m/w/d) As a Night Guest Service Agent (M/F/d) you will take care of our guests at the reception to contribute to an exceptional overall experience from check-in to check-out. As a Night Guest Service Agent you contribute significantly to the first impression of our guests and therefore fulfill the following tasks at the highest...
-
Reservations Agent
vor 7 Monaten
Mainz, Deutschland Global Property and Guest Services Hub - Mainz VollzeitSummary WE CARE FOR PEOPLE SO THEY CAN BE THEIR BEST. At Hyatt, we're more than just a hotel chain—we're a global family that shares a passion for hospitality. Our 1000+ top-notch accommodations span across 65 countries, offering not just luxurious experiences but also a diverse, international work environment that inspires and nurtures. As part of our...
-
Reservations Agent
vor 7 Monaten
Mainz, Deutschland Global Property and Guest Services Hub - Mainz VollzeitSummary WE CARE FOR PEOPLE SO THEY CAN BE THEIR BEST. At Hyatt, we're more than just a hotel chain—we're a global family that shares a passion for hospitality. Our 1000+ top-notch accommodations span across 65 countries, offering not just luxurious experiences but also a diverse, international work environment that inspires and nurtures. As part of our...
-
Customer Service Associate
Vor 7 Tagen
Mainz, Deutschland Mainz Biomed Germany GmbH VollzeitMainz Biomed ist ein internationales, innovatives und aufstrebendes Biotechnologie-Unternehmen. Es ist spezialisiert auf die Entwicklung von In-vitro-Diagnostika im Bereich der Krebsvorsorge und richtet sich mit seinem Portfolio an Labore, Ärzte, Unternehmen und Patienten. Wir suchen zur Unterstützung unseres Teams einen: **Customer Service Associate...
-
Casual Service
vor 7 Monaten
Mainz, Deutschland Hilton VollzeitCasual (m/w/d) Service / Bar Our aspiration has always been to attract the best employees to our company,so together we can shape your future and ours. Diversity is at the heart of our mission, vision and values. We strive to create an inclusive work environment where many different cultures, backgrounds and points of view are represented. **Your...
-
Risk Associate
vor 7 Monaten
Mainz, Deutschland Liazion VollzeitThe mission of the Enterprise Risk Management Department is to prevent, detect, and resolve loss. THE OPPORTUNITY Liazion is growing, and our Retail Risk Management team is growing with it. This is a unique opportunity to be part of the team responsible for safeguarding the security of Iazion property, our people, and our clients. As the Risk Associate,...
-
Front Desk Agent
vor 7 Monaten
Mainz, Deutschland Hilton VollzeitFront Desk Agent (all genders) As a Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. You contribute mainly to the first impressions of our guests and, therefore, the following tasks must be performed to the highest standards: - Greeting and saying goodbye to...
-
Restaurant Supervisor
vor 7 Monaten
Mainz, Deutschland Hilton VollzeitA Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** A Restaurant Supervisor will be responsible for assisting management in the direction and administration of a...
-
Restaurant Supervisor
vor 7 Monaten
Mainz, Deutschland Hilton VollzeitRestaurant Supervisor (Late) Hilton Mainz A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** A Restaurant Supervisor will be responsible for assisting management in...
-
Food and Beverage Host Hilton Mainz
vor 8 Monaten
Mainz, Deutschland Hilton VollzeitFood and Beverage Host Hilton Mainz A Food and Beverage Host is responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience while working to achieve departmental targets. **What will I be doing?** As a Food and Beverage Host, you are responsible for seating guests and managing table set-ups to deliver an...
-
Housekeeping Office Coordinator
vor 8 Monaten
Mainz, Deutschland Hilton VollzeitHousekeeping Office Coordinator (all genders) A Housekeeping Office Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests. **What will I be doing?** As a Housekeeping Office Coordinator, you are responsible for managing the...
-
Research Associate
vor 1 Monat
Mainz, Deutschland Johannes Gutenberg-Universität Mainz VollzeitJohannes Gutenberg University Mainz (JGU) is one of the largest universities in Germany. Thanks to its location in the Rhine-Main science region, the university can unfold to its full potential and showcase its innovative power and dynamism. Its status as a comprehensive university allows for multidisciplinary learning and teaching and has great potential...
-
Director of Human Resources
vor 7 Monaten
Mainz, Deutschland Central Europe Shared Services Center - Mainz VollzeitSummary We _embrace_ Everyone. **Hyatt Services GmbH** are looking for a **Director of Human Resources (f/d/m) **for our office **in Mainz**, Germany. **Our Purpose**:We care for people so they can be their best. **Our Vision**:A world of understanding and care. **Our Mission**:To deliver distinctive experiences for our guests. **Our Values**:Respect,...
-
Research Associate
vor 1 Monat
Mainz, Deutschland Johannes Gutenberg-Universität Mainz VollzeitJohannes Gutenberg University Mainz (JGU) is one of the largest universities in Germany. Thanks to its location in the Rhine-Main science region, the university can unfold to its full potential and showcase its innovative power and dynamism. Its status as a comprehensive university allows for multidisciplinary learning and teaching and has great potential...
-
Commis de Rang
vor 7 Monaten
Mainz, Deutschland Hilton VollzeitCommis de Rang / Servicekraft (m/w/d) A Commis de Rang is responsible for delivering an excellent Guest experience by ensuring that food and drinks are prepared and that proper recommendations are offered to Guests upon request. **What will I be doing?** As a Commis de Rang you are responsible for providing an excellent Guest experience by ensuring that...
-
Housekeeping Floor Supervisor
vor 8 Monaten
Mainz, Deutschland Hilton VollzeitHousekeeping Floor Supervisor (all genders) **What will I be doing?** As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: - Allocate work duties to Team Members -...
-
Verkäuferin (W/m/d) - Sales Associate (M/w/d)
vor 7 Monaten
Mainz, Deutschland EssilorLuxottica Vollzeit**Our Vision. Your Future.**: Aus Ideen werden Erfolge. Denn das Wir bewegt mehr. Kommen Sie ins #TeamEssilorLuxottica als **Verkäuferin (w/m/d) - Sales Associate (m/w/d)** **in Mainz - Schusterstr. 41-45**: Wir sind EssilorLuxottica, ein weltweit führendes Unternehmen im Bereich Design, Herstellung und Vertrieb von Brillengläsern, Brillenfassungen und...