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Customer Service Representative

vor 2 Monaten


Leipzig, Deutschland PTC Group Vollzeit

**About the job Customer Service Representative - German Speaking**:
**Our client is a multinational player in his field.**:
**Your Responsibility**:

- You are the first contact person for our dealer network in regards to our client spare parts (B2B)
- You ensure the processing of urgent orders within the given time frame
- You process claims and returns
- You cooperate closely with technical support and material planning to find solutions for non-available spare parts
- You create reports for the management

**Your Profile**:

- You are experienced in B2B customer service and ideally have worked in an logistics environment
- You have good English and very good German language skills
- You have excellent communication skills and a dedicated sense of service
- You work independently and in a structured way
- You have experiences in MS Office and ideally with SAP, Oracle or a comparable ERP system