Customer Service Representative
vor 1 Woche
Raben Trans European Germany GmbH is seeking a highly skilled Customer Service Representative - Logistics Specialist to join our team.
Key Responsibilities:- Manage an assigned customer base and contribute to building customer relationships.
- Serve as a contact person for customers and network partners for (inter)national LTL transports.
- Proactively initiate contact with customers.
- Monitor shipments and deadlines, provide feedback to customers.
- Address delivery obstacles and handle complaints.
- Prepare order data in our logistics programs for smooth invoicing.
- Independently verify invoices in electronic clearing programs and manage invoice complaints.
- Handle cash collection and damage claims.
- Ideal candidate has completed training as a Logistics Specialist or a similar qualification.
- Demonstrable experience in the logistics industry.
- Negotiation-level German and good English skills.
- Strong commitment and team-player mentality.
- Excellent communication skills, a good expression, and a confident demeanor.
Raben Trans European Germany GmbH is a leading logistics company with over 90 years of experience. We operate in 15 countries with over 160 locations. Our team of experts is dedicated to providing exceptional customer service and driving continuous development.
We value teamwork, passion, and a drive to learn from each other. If you are a motivated and skilled individual looking for a challenging role in a dynamic environment, we encourage you to apply.
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