Customer Support Representative for Connected Drive
vor 4 Wochen
Customer Support Representative for Connected Drive
We are seeking enthusiastic and communicative professionals to assist users of a prestigious German luxury automotive brand with their Connected Drive services.
Key Responsibilities:
- Providing assistance to clients with application usage challenges
- Clarifying the features and benefits of the available applications
- Onboarding users, configuring mobile devices, and enabling additional functionalities
- Forwarding intricate inquiries to specialized teams and ensuring customer feedback is communicated
Qualifications:
- Proficient computer skills and a strong interest in emerging technologies
- Professional, confident, and customer-focused attitude
- Dependability, adaptability, and a collaborative spirit
- Exceptional communication abilities, cultural awareness, and a willingness to work flexible hours
- Fluency in German is essential
Benefits:
- Comprehensive training, ongoing coaching, and opportunities for advancement
- Company-sponsored events
- Convenient workplace location
We look forward to meeting you
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