Customer Support Representative for Connected Drive

vor 4 Wochen


Leipzig, Sachsen, Deutschland Workstation Customer Care Vollzeit

Customer Support Representative for Connected Drive

We are seeking enthusiastic and communicative professionals to assist users of a prestigious German luxury automotive brand with their Connected Drive services.

Key Responsibilities:

  • Providing assistance to clients with application usage challenges
  • Clarifying the features and benefits of the available applications
  • Onboarding users, configuring mobile devices, and enabling additional functionalities
  • Forwarding intricate inquiries to specialized teams and ensuring customer feedback is communicated

Qualifications:

  • Proficient computer skills and a strong interest in emerging technologies
  • Professional, confident, and customer-focused attitude
  • Dependability, adaptability, and a collaborative spirit
  • Exceptional communication abilities, cultural awareness, and a willingness to work flexible hours
  • Fluency in German is essential

Benefits:

  • Comprehensive training, ongoing coaching, and opportunities for advancement
  • Company-sponsored events
  • Convenient workplace location

We look forward to meeting you



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