Customer Service Representative

vor 1 Woche

Leipzig, Sachsen, Deutschland DB Regio AG Vollzeit

About DB Regio AG:

DB Regio AG is a leading provider of passenger transportation services in Germany, operating a network of local and regional trains. As a customer-focused company, we are committed to delivering high-quality service to our passengers.

Job Summary:

We are seeking highly motivated and customer-oriented individuals to join our team as Customer Service Representatives for local transportation in Leipzig. As a Customer Service Representative, you will be responsible for providing exceptional service to our passengers, ensuring their safety and comfort, and resolving any issues that may arise during their journey.

Key Responsibilities:

  • Assisting Passengers: Provide assistance to passengers with queries, complaints, or concerns related to their journey.
  • Information Provision: Offer accurate and timely information on schedules, fares, connections, and irregularities.
  • Ticket Sales and Inspections: Handle ticket sales and inspections, ensuring that passengers have the correct tickets for their journey.
  • Train Safety and Order: Ensure the safety and order of passengers and staff on board the train.
  • Customer Satisfaction: Enhance customer satisfaction through high-quality service, resolving any issues promptly and professionally.
  • Collaboration: Work collaboratively with colleagues, including train operators, onboard staff, and security personnel, to ensure a smooth and safe journey for passengers.

Requirements:

  • Relevant Vocational Training: Completion of a relevant vocational training, such as Hospitality Specialist, Flight Attendant, or Retail Salesperson, with service experience.
  • Technical Skills: Familiarity with mobile devices and acquired conflict resolution and communication skills.
  • Customer Orientation: A customer-oriented mindset and professional, friendly demeanor willing to wear company attire.
  • Flexibility: Comfortable with varying shifts and willing to work in a fast-paced environment.
  • Driver's License: Beneficial to have a valid B class driver's license.

Applications from experienced Customer Service Representatives in local transportation are also welcome. Upon completion of the training, part-time roles may be available. Full-time training is required for operational reasons.

  • Customer Service Representative

    vor 13 Stunden

    Leipzig, Sachsen, Deutschland Promedis24 GmbH Vollzeit

    Join Our Team as a Customer Service Representative We are a specialized personnel service provider in the healthcare and social services sector, creating unique job concepts for every stage of life. As experienced HR experts, we strive to find the perfect match for our team members. Become a part of our dynamic team and work together with us to achieve...

  • Customer Service Representative

    vor 12 Stunden

    Leipzig, Sachsen, Deutschland Promedis24 GmbH Vollzeit

    Join Our Team as a Customer Service Representative We are a specialized personnel service provider in the healthcare and social services sector, creating unique job concepts for every stage of life. As experienced HR experts, we strive to find the perfect match for our team members. Become a part of our dynamic team and work together with us to achieve...

  • Customer Service Representative

    Vor 5 Tagen

    Leipzig, Sachsen, Deutschland Promedis24 GmbH Vollzeit

    Join Our Team as a Customer Service Representative We are a specialized personnel service provider in the healthcare and social services sector, creating unique job concepts for every stage of our employees' lives. As experienced HR experts, we ensure the perfect match! Become a part of our internal team and work together with us to achieve great things! ...

  • Customer Service Representative

    Vor 4 Tagen

    Leipzig, Sachsen, Deutschland Promedis24 GmbH Vollzeit

    Join Our Team as a Customer Service Representative We are a specialized personnel service provider in the healthcare and social services sector, creating unique job concepts for every stage of our employees' lives. As experienced HR experts, we ensure the perfect match! Become a part of our internal team and work together with us to achieve great things! ...

  • Customer Service Representative

    Vor 4 Tagen

    Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte Vollzeit

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our business, commercial, and wholesale customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...

  • Customer Service Representative

    Vor 5 Tagen

    Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte Vollzeit

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our business, commercial, and wholesale customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...

  • Customer Service Representative

    Vor 4 Tagen

    Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte Vollzeit

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our business, commercial, and wholesale customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...

  • Customer Service Representative

    Vor 5 Tagen

    Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte Vollzeit

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our business, commercial, and wholesale customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...

  • Customer Service Representative

    vor 1 Woche

    Leipzig, Sachsen, Deutschland DG timework GmbH Vollzeit

    Exciting Opportunity as a Customer Service Representative in a Reputable CompanyWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in...

  • Customer Service Representative

    Vor 4 Tagen

    Leipzig, Sachsen, Deutschland DG timework GmbH Vollzeit

    Exciting Opportunity as a Customer Service Representative in a Reputable CompanyWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in...

  • Customer Service Representative

    Vor 5 Tagen

    Leipzig, Sachsen, Deutschland Bosch Service Solutions Leipzig GmbH Vollzeit

    Job DescriptionBosch Service Solutions Leipzig GmbH is seeking a highly skilled and motivated individual to join our team as a Customer Service Representative in the technical support department.Key ResponsibilitiesRespond to customer inquiries, technical support requests, and emergency calls in a timely and professional manner.Process and manage alarm and...

  • Customer Service Representative

    Vor 2 Tagen

    Leipzig, Sachsen, Deutschland Bosch Service Solutions Leipzig GmbH Vollzeit

    Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at Bosch Service Solutions Leipzig GmbH.Key Responsibilities:Respond to customer inquiries, technical support requests, and emergency calls in a timely and professional manner.Process and manage alarm and security system...

  • Customer Service Representative

    Vor 2 Tagen

    Leipzig, Sachsen, Deutschland Bosch Service Solutions Leipzig GmbH Vollzeit

    Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at Bosch Service Solutions Leipzig GmbH.Key Responsibilities:Respond to customer inquiries, technical support requests, and emergency calls in a timely and professional manner.Process and manage alarm and security system...

  • Customer Service Representative

    vor 1 Woche

    Leipzig, Sachsen, Deutschland Workstation Customer Care Vollzeit

    Customer Support RoleWe are seeking a motivated and communicative individual to support drivers of a well-known German luxury brand with the use of Connected Drive applications.Key Responsibilities:Assist customers with usage issues and provide technical guidanceExplain the functionality of the provided apps and featuresActivate users, mobile devices, and...

  • Customer Service Representative

    Vor 4 Tagen

    Leipzig, Sachsen, Deutschland bindan GmbH & Co. KG Vollzeit

    About the RoleWe are seeking a motivated and enthusiastic Customer Service Representative to join our team at bindan GmbH & Co. KG. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesEvaluate and respond to customer inquiries in a timely...

  • Customer Service Representative

    Vor 4 Tagen

    Leipzig, Sachsen, Deutschland bindan GmbH & Co. KG Vollzeit

    About the RoleWe are seeking a motivated and enthusiastic Customer Service Representative to join our team at bindan GmbH & Co. KG. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesEvaluate and respond to customer inquiries in a timely...

  • Customer Service Representative

    Vor 6 Tagen

    Leipzig, Sachsen, Deutschland DG timework GmbH Vollzeit

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    Vor 4 Tagen

    Leipzig, Sachsen, Deutschland DreiBrüder peoplex GmbH Vollzeit

    About the RoleJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key...

  • Customer Service Representative

    Vor 5 Tagen

    Leipzig, Sachsen, Deutschland DreiBrüder peoplex GmbH Vollzeit

    About the RoleJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key...

  • Customer Service Representative

    Vor 2 Tagen

    Leipzig, Sachsen, Deutschland St. Benno Verlag GmbH Vollzeit

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Service & Order Processing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesBearbeitung und Erfassung telefonischer und...