Customer Service Representative for Appointment Scheduling
vor 1 Woche
We are seeking a highly skilled and motivated Customer Service Representative to join our team at DG timework GmbH. As a Customer Service Representative for Appointment Scheduling, you will be responsible for providing exceptional customer service and ensuring a smooth appointment scheduling process.
Key Responsibilities- Maintain and update customer databases to ensure accurate and up-to-date information.
- Provide guidance and support to customers regarding appointment scheduling, addressing their queries and concerns in a professional and courteous manner.
- Collaborate with various departments to meet customer requirements and ensure seamless communication.
- Develop and implement effective strategies to improve customer satisfaction and retention.
- Completed commercial training or equivalent qualification.
- Experience in customer service or appointment scheduling is highly desirable.
- Strong communication skills, including professional phone etiquette and written communication.
- Organizational skills and ability to prioritize tasks effectively.
- Team player with flexibility and adaptability.
- Competitive compensation package.
- Comprehensive training and development opportunities to enhance your skills and knowledge.
- Pleasant working atmosphere in a modern company.
- A dynamic and friendly team environment.
DG timework GmbH is a reputable and experienced temporary work agency with over 16 years of history. We pride ourselves on our motivated and dedicated team, committed to delivering exceptional service to our clients and customers.
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