Head of Sales Operations, Europe

vor 4 Monaten


Berlin, Deutschland Delivery Hero Vollzeit

**Company Description**
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

Delivery Hero is building the next generation global online food-ordering platform with a mission to be the international leader of the category. Our International team already operates in over 50 countries worldwide delivering millions of meals every month. We are genuine, non-conformists, entrepreneurs, smart, data-oriented and definitely know how to have fun. We are exclusively looking for the best people to join us on our mission.

We’re looking for a highly-driven and motivated** Head of Sales Operations, Europe **for our team in Berlin. If you are looking for a place where you can gain hands-on exposure and have direct and lead the business impact in multiple markets, then this may be the place for you

This role will be based in Berlin and will report to the **Chief Revenue Officer.**

**About the job**:
**Responsibilities**:
**Sales Operations**
- Develop sales operations policies and procedures to ensure quality across foodora and Yemeksepti
- Setup sales process automation tools: review end to end Sales funnel and identify
- opportunities of automation
- Establish a centralised source for all sales related data: automated tracking and
- reporting from all the different sources
- Support the sales department in the tools they use, including Salesforce, scrapping, etc
- Collaborate with the central and local teams to gather intelligence on competitors and
- provide a 360 knowledge
- Constantly challenge and reassess the list of priorities to ensure foodora and Yemeksepti always has the best restaurants in each area

**Clients Relations Management**
- Build up a better customer relationship, understand customer needs, and elevate satisfaction levels while maintaining profit margins
- Generate long-term instruments and relations to engage customers and clients

**Products and Services Management**
- Ensure smooth execution of all products and services related tasks and activities by cross-referencing them against legal and financial rules and regulations
- Ensure services are fit for purpose, cost effective, deliverable and supportable
- Collaborate within the team and across the Exchange to ensure optimal outcomes

**Governance and Resilience**
- Ensure the documentation and implementation of policies, procedures, and processes to ensure efficiency and effectiveness
- Ensure compliance with all relevant policies, procedures, and processes in order to achieve operational excellence
- Monitor daily practices to guarantee compliance with mandatory policies and procedures
- Ensure the Divisional compliance with the Code of Conduct to ensure operating within the acceptable risk and ethical levels

**People Management**
- Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures
- Set performance objectives, provide necessary support, evaluate/appraise the team and provide regular feedback on performance
- Lead and guide Heads Of Sales Operations across foodora and Yemeksepeti

**Qualifications**
- Fluent in English language and Salesforce knowledge is a must
- Highly proficient in MS Office with strong Excel skills
- Demonstrate problem solving ability with experience in providing practical business insights from large and complex data sets
- Analytical, number-oriented, attention to details and strong organisational skills
- Thrives in fast-paced environment and able to make quick, assertive decisions
- Independent and highly motivated fast learner
- Positive attitude with good communication skills
- Must possess at least a Diploma/Bachelor Degree in Business Administration, Economics or similar

**Additional Information**

At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.



  • Berlin, Deutschland Delivery Hero Vollzeit

    Delivery Hero is building the next generation global online food-ordering platform with a mission to be the international leader of the category. Our International team already operates in over 50 countries worldwide delivering millions of meals every month. We are genuine, non-conformists, entrepreneurs, smart, data-oriented and definitely know how to have...


  • Berlin, Deutschland Delivery Hero Vollzeit

    About the opportunity Delivery Hero is building the next generation global online food-ordering platform with a mission to be the international leader of the category. Our International team already operates in over 50 countries worldwide delivering millions of meals every month. We are genuine, non-conformists, entrepreneurs, smart, data-oriented and...

  • Head of Retail

    vor 1 Monat


    Berlin, Deutschland Charlotte Tilbury Vollzeit

    About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues...


  • Berlin, Berlin, Deutschland Cardino Vollzeit

    About CardinoCardino is a German startup revolutionizing the used EV market by facilitating easier buying and selling of electric vehicles. Our mission is to propel the energy transition toward sustainability.Job Title: Head of Account ManagementJob SummaryWe are seeking an experienced Head of Account Management to lead our B2B and dealer-focused sales...


  • Berlin, Berlin, Deutschland Cardino Vollzeit

    About CardinoCardino is a German startup revolutionizing the used EV market by facilitating easier buying and selling of electric vehicles. Our mission is to propel the energy transition toward sustainability.Job Title: Head of Account ManagementJob SummaryWe are seeking an experienced Head of Account Management to lead our B2B and dealer-focused sales...

  • Head of Tax Europe

    vor 2 Wochen


    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Job Title: Head of Tax, EuropeDelivery Hero SE is seeking a seasoned tax professional to lead and scale our regional tax strategy and operations in Europe. As a rapidly growing region with operations in multiple countries, we need a dynamic tax leader who can navigate the complexities of tax compliance and business needs across those jurisdictions.Key...


  • Berlin, Berlin, Deutschland Blacklane Vollzeit

    Unlock Your Potential as the Head of Sales Operations and EnablementBlacklane is revolutionizing the chauffeuring industry with its innovative approach to business. As the Head of Sales Operations and Enablement, you will play a pivotal role in driving the efficiency, effectiveness, and success of our sales team. Your mission will be to oversee all aspects...


  • Berlin, Berlin, Deutschland Blacklane Vollzeit

    Unlock Your Potential as the Head of Sales Operations and EnablementBlacklane is revolutionizing the chauffeuring industry with its innovative approach to business. As the Head of Sales Operations and Enablement, you will play a pivotal role in driving the efficiency, effectiveness, and success of our sales team. Your mission will be to oversee all aspects...


  • Berlin, Berlin, Deutschland Avaloq Vollzeit

    Job Title: Head of Project Delivery EuropeWe are seeking a seasoned professional to lead our project management teams across multiple regions in Europe. As Head of Project Delivery, you will be responsible for ensuring the successful execution of projects, driving operational excellence, and advancing practices and ways of working.About the RoleThe Project...


  • Berlin, Berlin, Deutschland Avaloq Vollzeit

    Job Title: Head of Project Delivery EuropeWe are seeking a seasoned professional to lead our project management teams across multiple regions in Europe. As Head of Project Delivery, you will be responsible for ensuring the successful execution of projects, driving operational excellence, and advancing practices and ways of working.About the RoleThe Project...


  • Berlin, Berlin, Deutschland Avaloq Vollzeit

    Job Title: Head of Project Delivery EuropeWe are seeking a seasoned professional to lead our project management teams across multiple regions in Europe. As the Head of Project Delivery Europe, you will be responsible for ensuring the successful execution of projects, driving operational excellence, and advancing practices and ways of working.About the...


  • Berlin, Berlin, Deutschland Avaloq Vollzeit

    Job Title: Head of Project Delivery EuropeWe are seeking a seasoned professional to lead our project management teams across multiple regions in Europe. As the Head of Project Delivery Europe, you will be responsible for ensuring the successful execution of projects, driving operational excellence, and advancing practices and ways of working.About the...


  • Berlin, Berlin, Deutschland Grand City Property Vollzeit

    Job Title: Head of Finance OperationsJoin Grand City Property, one of the largest real estate companies in Germany and Europe, as we seek a highly skilled Head of Finance Operations to lead our finance team.Responsibilities:Oversee the day-to-day finance operations, ensuring the financial health of the organization.Lead and mentor the finance team to achieve...


  • Berlin, Berlin, Deutschland Grand City Property Vollzeit

    Job Title: Head of Finance OperationsJoin Grand City Property, one of the largest real estate companies in Germany and Europe, as we seek a highly skilled Head of Finance Operations to lead our finance team.Responsibilities:Oversee the day-to-day finance operations, ensuring the financial health of the organization.Lead and mentor the finance team to achieve...


  • Berlin, Deutschland Meditrial Europe Ltd. Vollzeit

    Meditrial is a full-service clinical research organization (CRO) dedicated to clinical trial conduct, medical education, regulatory affairs and market access. Our offices are located in Germany, Italy, Switzerland, UK, United States and our teams rely on digital tools to work collaboratively to achieve shared goals. Since 2008, Meditrial delivers...


  • Berlin, Berlin, Deutschland AVALOQ INNOVATION LTD. Vollzeit

    Job Title: Head of Project Delivery EuropeAvaloq Innovation Ltd. is seeking a highly experienced and skilled Head of Project Delivery to lead our project management teams across multiple regions in Europe.About the RoleThe successful candidate will be responsible for ensuring the successful execution of projects, driving operational excellence, advancing...


  • Berlin, Berlin, Deutschland AVALOQ INNOVATION LTD. Vollzeit

    Job Title: Head of Project Delivery EuropeAvaloq Innovation Ltd. is seeking a highly experienced and skilled Head of Project Delivery to lead our project management teams across multiple regions in Europe.About the RoleThe successful candidate will be responsible for ensuring the successful execution of projects, driving operational excellence, advancing...

  • Head of Sales

    vor 5 Monaten


    Berlin, Deutschland Seez App Technology LTD Vollzeit

    **General Information**: Seez is an innovative end-to-end automotive Tech company that is revolutionizing the car buying experience for customers and car selling experience for car dealers and importers. Our scalable, data-driven technology brings all phases of the vehicle buying and selling process to consumers wherever they are and offers an extensive...


  • Berlin, Deutschland Engie Mobisol GmbH Vollzeit

    Requisition ID: 30690- Location: Berlin, DE**Job Title**:Head of Credit Operations **Department**:Global Customer Finance **Reporting Line**:Head of Customer Finance **Location**:Any EEA country of operation or Berlin (Germany) This position involves an estimated 30% to 40% business travel to other EEA countries of operation as well as occasional travel...


  • Berlin, Berlin, Deutschland Blacklane Vollzeit

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as the Head of Sales Operations and Enablement. This is a key leadership role that will play a pivotal part in driving the efficiency, effectiveness, and success of our sales team.Key ResponsibilitiesDevelop and implement sales operations strategies to optimize sales...