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Service Operations Specialist
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Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) - H13 VollzeitAbout the RoleWe are seeking a highly skilled Cloud Solutions Architect to join our EMEA Sales Center team at AWS EMEA SARL (Germany Branch) - H13. As a key member of our team, you will be responsible for designing and implementing cloud solutions for our customers in the EMEA region.Key ResponsibilitiesPartner with our leadership team to design a flexible,...
Emea Solution Sales Specialist
vor 4 Monaten
**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth we are hiring a strategic sales & GTM leader to drive growth, scale and consistency.
**Key Responsibilities**:
- Operational Technology Focused: Develop and maintain strong relationships with key accounts, priority customers, partners, and the industry at large. Align as Executive Sponsor on key accounts. Meet Revenue targets.
- Solution Sales Specialist “Force Multiplier”: Partner with global cross-functional teams to drive growth priorities, including demand generation, sales play construction, customer events and help geo-aligned solution sales specialist teams to ensure effective adoption and execution of strategies, plays, and activities.
- Thought Leader & GTM Voice: Earn trusted advisor status across the organization & externally through deep domain expertise and innovative thinking. Represent the Workflow in global forecast calls, quarterly product reviews, acquisition considerations, and various GTM planning activities from a sales perspective.
- Market Insights: Analyze the business to support proactive strategy development, opportunity discovery, and get-well initiatives. Bridge market insights and intelligence to shape product pricing and packaging for GTM success; lead the field in providing product feedback and to inform the business unit roadmap.
- Specialist Community Development: Foster and expand the specialist sales community and culture, define enablement priorities, and ensure competitive readiness for your business.
- Long-Range Planning: Provide industry expertise and consultation for long-range and annual planning efforts, including growth objectives, prioritization, enablement needs, demand gen, sales incubation approaches, and other critical sales activities.
- Matrixed Team Leadership: Lead and inspire a geographically dispersed, x-functional team dedicated to workflow GTM success and delivering on revenue targets.
- Sales Evangelism: Actively represent the portfolio in customer and partner-facing events, as well as executive briefings.
- Alliances and Channel Ecosystem Collaboration: Collaborate with the ACE organization to develop GTM partners for workflow growth objectives.
- Multi-Workflow Strategies: Work in partnership with Global WF Leaders and BU GTM peers to develop multi-workflow strategies.
- Business Development Strategies: Create and execute strategies for building a healthy pipeline, driving growth, and fostering innovation.
- 10+ years' experience in Industry Solution sales, business development, and GTM strategy.
- Proven enterprise software sales experience in a large, global, matrixed sales organization, with specialist sales experience preferred.
- Demonstrated success partnering with senior product leaders to build and grow businesses.
- Expert sales, industry and product knowledge related to the Operation Technology business.
- Experience selling to Manufacturing, Automotive, Oil and Gas or Pharma/LifeScience
- Excellent communication skills with the ability to influence at all levels.
- Experience presenting to large internal and external audiences, including customer and partner events.
- Strong understanding of customer buying preferences, market dynamics, and key drivers to craft effective sales GTM strategies.
- Consistent track record of meeting and exceeding team quotas.
- Strong knowledge of sales techniques, customer interaction, and customer relations.
- Proficient in forecasting, financial metrics, ROI assessment, and market insights analysis.
- Proven track record of selling to large enterprise-level customers and established relationships at the C-suite level.
- Strong organizational, communication, teamwork, presentation, problem-solving, and time management skills.
- Experience in inspiring global, matrixed teams to follow best practices.
- Self-starter with a collaborative "win as a tea
