Service Operations Specialist
vor 1 Woche
Sungrow - EMEA is seeking a highly motivated and detail-oriented Service Operations Specialist to join our team. As a Service Operations Specialist, you will play a critical role in ensuring the smooth operation of our service business processes.
Key Responsibilities- Invoice Management
- Verify the completeness of sales order information, including customer details and payment terms.
- Issue invoices in the system according to contract payment terms and send them to customers.
- Record relevant information, such as customer name, contract subject, order number, product category, payment terms, contract amount, currency, VAT rate, and date of related documents.
- Track customer payments by invoice redemption period.
- Business Process Management
- Assist the Quality Operations Manager in completing compliance testing of service business processes, including selecting test samples, checking whether samples meet process requirements, and documenting results and reasons.
- Patient and strong sense of responsibility, with ability to perform daily operational tasks.
- Professional background is unlimited.
- Fluent English and Chinese, with another European language (e.g., German) being a plus.
- Ability to work at least 20 hours/week, ideally 40 hours/week.
Sungrow - EMEA is a green tech company with young creative minds. We are fighting every day to make our mission happen – Clean Power for All. With 500+ GW of clean power presently installed worldwide, we are on the road to success.
We are a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions, and renewable hydrogen production systems.
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