Sales Support Specialist
vor 5 Monaten
Um die Position Deutschlands als einer der weltweit führenden Innovations
- und Technologie-Standorte zu sichern und auszubauen, ist der Zugang zum Glasfasernetz für alle und überall ein Muss.Wir von UGG sehen es als unsere Mission und Aufgabe, Deutschlands Glasfasernetz entscheidend voranzubringen und ultraschnelles Highspeed-Internet auch in ländlichen Gebieten verfügbar zu machen. Auf diese Weise tragen wir entscheidend dazu bei, neue Möglichkeiten zu eröffnen, wie wir miteinander kommunizieren, arbeiten und unser Leben nach persönlichen Vorstellungen gestalten. Dafür suchen wir erfahrene und hochmotivierte Mitarbeiter\*innen, die unsere Leidenschaft teilen und ihren Beitrag leisten wollen, unsere Mission als Deutschlands erstklassiger und nachhaltiger Glasfasernetzanbieter zu verwirklichen. Bei gleicher Eignung werden Bewerber (m/w/d) mit einer Schwerbehinderung bevorzugt berücksichtigt.
Aufgaben
Als Sales Manager für Backoffice & Administration sind Sie verantwortlich für das Handling, die Prozesse und Qualität der Aufträge, die wir in unseren Glasfaser-Ausbaugebieten im Endkunden-Vertrieb (B2C) im Namen unserer Vertragspartner generieren. Dabei steuern und managen Sie unser externes Sales Backoffice Center und sind interner Ansprechpartner.
- Leitung und Organisation der täglichen Aufgaben im externen Backoffice
- SPOC für Fragen und Aufgaben an das Backoffice für andere Abteilungen und Management
- Koordination der Arbeit mit dem Sales Department, Customer Service, Produkt Management und externer Partner
- Betreuung des Zahlungsverkehrs, Prüfung von Rechnungen externer Vertriebspartner im Backoffice
- Unterstützung bei der Optimierung von Prozessen und IT Systemlandschaften die durch Backoffice genutzt werden
- Verantwortung für Monitoring und Reporting diverser Key Performance Indicator
- Aufwandsabschätzung sowie Budgetplanung und Kontrolle
Qualifikation
- Abgeschlossenes betriebswirtschaftliches Studium oder vergleichbare Ausbildung
- Mehrjährige Vertriebserfahrung und nachweisliche Erfolge im Vertriebsinnendienst/Backoffice
- Sehr gute Kommunikationsfähigkeiten sowie sicheres Auftreten, Verhandlungsgeschick, klare Ziel
- und Erfolgsorientierung gepaart mit vertriebs
- und kundenorientiertem Denken und Handeln
- Strukturierte Arbeitsweise und Prozessverständnis
- Flexibilität und Engagement sowie analytische und konzeptionelle Fähigkeiten
- Reisebereitschaft innerhalb Deutschlands
- Deutsch fließend, Englisch verhandlungssicher
**Benefits**:
- Unternehmenskultur: Bei UGG leben wir eine dynamische Unternehmenskultur in einem internationalen Umfeld.
- Hybrides Arbeitsmodell: Wir bieten Dir einen guten Mix aus remote work und Arbeiten im Büro.
- Arbeitsumgebung: Unsere Büroräume (Open-Space mit Desksharing Modell) sind modern und ergonomisch ausgestattet (2021 komplett renoviert). Allen MitarbeiterInnen werden state-of-the-art ausgestattete Laptops und Smartphones zur Verfügung gestellt.
- Verpflegung: Kostenlose Kaffee
- und Teespezialitäten sowie Wasser stehen Dir jederzeit zur Verfügung ebenso wie frisches Obst.
- Weiterbildungsmöglichkeiten: Du hast die Möglichkeit an individuellen Trainings
- und Weiterbildungsmaßnahmen teilzunehmen.
- Urlaub: Wir bieten 30 Urlaubstage im Jahr und schenken Dir außerdem zwei ganz besondere Tage on top: Den 24.12. und den 31.12.
- Digitale Essensmarken: Unsere Mitarbeiter erhalten einen monatlichen Verpflegungszuschuss.
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