Technical Support Specialist, Dutch
vor 6 Monaten
**About the Role**
**Location-** Berlin, Germany
**What You’ll be Doing**
- Must be able to work a set schedule during office hours Monday to Friday.
- Take initiative and provide prompt, accurate follow-up to tickets and support calls.
- Ability to flourish under limited supervision
- Must be fluent in Windows troubleshooting
- Fluency in Mac troubleshooting a plus
- Experience with Linux troubleshooting desired
- Collaborate with Engineering, Customer Success, QA, Product Management, and other internal departments to resolve critical product issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future releases.
- Create and deliver product or technology training to internal and external partner teams (frontline tech support reps, resellers, distributors, etc).
- Share knowledge of issues and corresponding resolutions or workarounds with partner teams (including, but not limited to, the creation of new knowledge base articles).
- Other duties as needed
**About You**
- Dutch and English at C1/C2 Level
- Excellent oral and verbal communication skills are a must
- A Bachelor's degree in Computer Science and/or equivalent work experience.
- At least 2 years prior experience in a customer service/support-related position.
- Proficient in Windows (Windows registry, services, etc), working knowledge of MacOS, and a general understanding of Linux distributions a plus.
- Previous experience with Zendesk is a plus
- Able to exercise good judgment of priority based on customer impact.
- Adaptable to new technologies and processes.
- Strong interpersonal skills so as to be able to work in a team-oriented environment.
- Understanding of any virtualization platform, basic networking.
- Previous experience with RMM software is helpful, but not required.
- A good sense of humor
- You enjoy the technical support environment.
- You enjoy taking ownership and watching your efforts make a difference
- French / Italian / Spanish / German is a plus
**About Us**
**What You’ll Love**
- Our flexible working hours with hybrid office options enable you to successfully balance your personal life and your job
- Grow personally and professionally with one of the fastest growing companies
- Enjoy your lunch covered by NinjaOne 3 times/week at the office
- Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
- Develop your skills through our renowned training platform
- Receive competitive compensation
- Collaborate with a curious, kind, international and intercultural workforce
- Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit)
LI-TS1
-
Technical Support Specialist, Dutch
vor 6 Monaten
Berlin, Deutschland NinjaOne, LLC Vollzeit**About the Role** **Location-** Berlin, Germany **What You’ll be Doing** - Must be able to work a set schedule during office hours Monday to Friday. - Take initiative and provide prompt, accurate follow-up to tickets and support calls. - Ability to flourish under limited supervision - Must be fluent in Windows troubleshooting - Fluency in Mac...
-
Dutch Customer Service Specialist Banking
vor 7 Monaten
Berlin, Deutschland Work_in_Berlin Recruitment Agency VollzeitFor our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...
-
Technical Support Specialist
vor 2 Monaten
Berlin, Deutschland Precision Medicine Group VollzeitDo you enjoy providing technical troubleshooting and support, working directly with users to provide IT solutions? Do you want to join a stable, established IT environment with a strong team culture and advancement potential? If so, our Corporate IT team is hiring a **Technical Support Specialist **to support our Berlin Lab and Corporate team...
-
Dutch Sales Professional Opportunity
vor 2 Wochen
Berlin, Berlin, Deutschland Cross Border Talents VollzeitDutch Sales Role OverviewWe are seeking a highly skilled and experienced sales professional to join our team as a Dutch Sales Specialist. This role will involve working closely with clients to provide expert advice and support in social media marketing, analyzing advertising metrics, and identifying trends to propose impactful advertising campaigns.
-
Technical Support Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland iMin VollzeitAbout iMiniMin is a dynamic organization committed to delivering exceptional customer experiences.Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team. This role involves collaborating with the sales team to provide tailored technical solutions, conducting product demonstrations and presentations, and acting as a technical...
-
Digital Marketing Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland Cross Border Talents VollzeitDigital Marketing Specialist - DutchWe are looking for a highly motivated Digital Marketing Specialist to join our team in Berlin. As a Digital Marketing Specialist, you will be responsible for developing and implementing digital marketing strategies for our clients.Job Description:The successful candidate will have a proven track record of success in...
-
Technical Support Specialist I
vor 6 Monaten
Berlin, Deutschland Precision Medicine Group VollzeitDo you enjoy providing technical troubleshooting and support, working directly with users to provide IT solutions? Do you want to join a stable, established IT environment with a strong team culture and advancement potential? If so, our Corporate IT team is hiring a **Technical Support Specialist **to support our Berlin Lab and Corporate team...
-
Berlin, Berlin, Deutschland Cross Border Talents VollzeitWe are Cross Border Talents, a leading recruitment agency specializing in placing talented professionals in exciting roles across the European Union.Job OverviewAs a passionate and fluent German or Dutch speaker, you have the opportunity to join our team as a Customer Service Agent, Technical Support Specialist, or Digital Marketing professional in one of...
-
Technical Support Specialist, German
vor 2 Wochen
Berlin, Deutschland NinjaOne, LLC Vollzeit**Über die Rolle** Als NinjaOne Technical Support Specialist arbeitest du mit unserem multinationalen, branchenführenden Produkt-Support-Team zusammen, um unseren Kunden ein optimales Erlebnis zu bieten. Du wirst Kundenanrufe und E-Mail-Korrespondenz unter der Leitung des Support-Managements priorisieren, während du die Verantwortung für Kundenprobleme...
-
Technical Support Specialist, German
vor 6 Monaten
Berlin, Deutschland NinjaOne, LLC Vollzeit**Über die Rolle** Als NinjaOne Technical Support Specialist arbeitest du mit unserem multinationalen, branchenführenden Produkt-Support-Team zusammen, um unseren Kunden ein optimales Erlebnis zu bieten. Du wirst Kundenanrufe und E-Mail-Korrespondenz unter der Leitung des Support-Managements priorisieren, während du die Verantwortung für Kundenprobleme...
-
Technical Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland everphone GmbH VollzeitAbout Everphone GmbHEverphone is a leading provider of device-as-a-service solutions for businesses and organizations. We handle device procurement, configuration, management, security, and replacement, freeing up valuable time for clients' IT teams.We are looking for an exceptional Technical Support Specialist to join our team. As a working student, you...
-
Berlin, Deutschland Cross Border Talents VollzeitSubmission Template ***WE ARE HIRING: Speakers of German / or Dutch *JOB VACANCIES: Customer Service / or Technical Support / or Sales / or Digital Marketing *LOCATIONS: Spain / Greece / Portugal / Malta / Cyprus / Romania / Bulgaria / Germany / Belgium / Poland / Slovakia. ***MUST HAVE: EU passport/ ID or Residence permit for the country you are applying...
-
Dutch Content Review Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Majorel Berlin VollzeitJob Title: Dutch Content Review SpecialistAs a Dutch Content Review Specialist at Majorel Berlin, you will play a crucial role in shaping online communities by ensuring that all content aligns with the respective community standards.Key Responsibilities:Evaluate user-generated reports that flag offensive or disturbing contentReview, block, and delete content...
-
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitCloud Storage SpecialistWe are seeking an experienced Cloud Storage Specialist to join our team in Greece. As a member of our German-speaking support team, you will provide top-notch technical assistance to users worldwide.About the JobThe ideal candidate will have excellent communication skills in German and experience in customer service or technical...
-
Collections Specialist
vor 7 Monaten
Berlin, Deutschland Multitude VollzeitMultitude is a listed European FinTech company, offering digital lending and online banking services to consumers, small and medium-sized businesses, and other FinTechs. The services are provided through three independent business units, which are served by our internal Banking-as-a-Service Growth Platform. Multitude’s business units are consumer banking...
-
Collections Specialist
vor 7 Monaten
Berlin, Deutschland Multitude VollzeitMultitude is an international provider of digital financial services, building a financial ecosystem that transcends the hassle of physical banking and complicated financial transactions into a paperless, borderless, and real-time experience for our customers. The foundation of our ecosystem has been laid through profound experience since 2005 in providing...
-
Technical Support Specialist for Cloud Services
vor 3 Wochen
Berlin, Berlin, Deutschland ebuero AG (eGroup) VollzeitYou'll be working with ebuero AG, a leading provider of virtual office services in Europe.We're looking for an enthusiastic Technical Support Specialist who thrives on solving technical challenges and enjoys the satisfaction of making a real impact on their team.As a Technical Support Specialist, you'll play a critical role in supporting our cloud-based SaaS...
-
Technical Support Specialist
vor 1 Monat
Berlin, Deutschland Semdatex Vollzeit**Company**: Semdatex GmbH **Full-time** We seek a skilled **Technical Support Specialist **fluent in German to join our team. This role is responsible for providing exceptional technical support and solutions to our clients, primarily focusing on virtual machine management, system administration, and troubleshooting. You will work with a variety of tools...
-
Technical Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitWe are looking for a skilled Technical Support Specialist to join our team in Greece. As a member of our global business process outsourcing (BPO) company, you will play a critical role in providing exceptional customer service and support to clients worldwide.Job OverviewIn this exciting opportunity, you will be responsible for delivering high-quality...
-
Technical Support Specialist, French
vor 6 Monaten
Berlin, Deutschland NinjaOne, LLC Vollzeit**About the Role** **Location-** Berlin, Germany or Remote anywhere in Germany. **What You’ll be Doing** - Must be able to work a set schedule during office hours Monday to Friday. - Take initiative and provide prompt, accurate follow-up to tickets and support calls. - Ability to flourish under limited supervision - Must be fluent in Windows...