Technical Support Customer Claim Handling
vor 2 Wochen
FULL TIME
- 82256 Fürstenfeldbruck, Deutschland
- Hybrid
- With Professional Experience
- 11/16/23
**Your tasks**:
- Error analysis together with customer and developing solution
- Technical support for our customers
- Participation in projects in the area of complaints management and submission of suggestions for improvement
- Customer-orientated processing and proper documentation of claims
- The training (3 - 6 weeks) takes place in Fürstenfeldbruck (Germany)
**Your skills**:
- Technical apprenticeship in the field of refrigeration/air conditioning or electrics/electronics (motor management, bus communication)
- High customer orientation and strong communication skills
- Good knowlege of MS Office and ERP
- Fluent English knowledge, German basic would be a plus
**What we offer**:
- An open corporate culture and a dynamic and challenging environment
- Exciting projects with creative freedom, short decision-making paths and team spirit
- An attractive remuneration package with capital-forming benefits, Christmas and holiday bonuses, 30 days' holiday and a company pension scheme
- Corporate benefits with various providers in the car, travel, leisure and sports categories and much more
- Access to fitness, sports and health facilities and fitness apps through our cooperation partner EGYM Wellpass
- Company bike leasing via our partner Bikeleasing
**Have we sparked your interest?**:
- Contact person**Jennifer Rieger**
- Recruiterin
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