Head of Customer Support
vor 2 Wochen
Wer im Vertrieb arbeiten möchte, ist bei uns an der richtigen Stelle Wir vermitteln bei attraktiven Kunden deutschlandweit Top-Jobs im Bereich Sales - gleich bewerben und mit AVANTGARDE Experts garantiert durchstarten Für unseren Kunden, einen erfolgreichen Automobilclub in Frankfurt am Main, besetzen wir folgende Position in unbefristeter Festanstellung: Head of Customer Support (m/w/d) DEIN AUFGABENPROFIL Führung des stetig wachsenden und ca. 90-köpfigen Customer Support-Teams mit ca. acht Direct Reports Innovation und Umstrukturierung interner Kundenservice-Prozesse zur Effizienzsteigerung Stetiges Vorantreiben der Digitalisierung in diversen Abläufen (bspw. durch Einführung der KI) Übernahme von operativen Tätigkeiten Enge Zusammenarbeit sowie direkte Berichtslinie an die Geschäftsleitung DEIN QUALIFIKATIONSPROFIL Abgeschlossene Berufsausbildung oder abgeschlossenes Studium Ab 10 Jahren Erfahrung im Bereich Customer Service Minimum fünf Jahre Führungserfahrung - u.a. in der Führung von Führungskräften Ausgeprägte Kundenorientierung und Problemlösungsfindung Fähigkeit zum effizienten Change Management Empathie sowie Durchsetzungsvermögen bei der Führung großer Teams Exzellente Deutschkenntnisse in Wort und Schrift BENEFITS Firmenwagen sowie ausreichende Mitarbeiterparkplätze 39h/Woche und 30 Tage Urlaub Nach der Probezeit maximal 1 Tag Home-Office pro Woche Betriebliche Altersvorsorge Vermögenswirksame Leistungen Kostenlose Mitgliedschaft Essenszuschuss Sicherer Arbeitsplatz bei einem Traditionsunternehmen INTERESSIERT? Dann freuen wir uns über eine aussagekräftige Bewerbung inkl. Gehaltsvorstellung und frühestem Eintrittstermin über unser Onlineportal.
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Head of Customer Support
Vor 2 Tagen
Frankfurt am Main, Deutschland Avantgarde Experts VollzeitWer im Vertrieb arbeiten möchte, ist bei uns an der richtigen Stelle! Wir vermitteln bei attraktiven Kunden deutschlandweit Top-Jobs im Bereich Sales - gleich bewerben und mit AVANTGARDE Experts garantiert durchstarten!Für unseren Kunden, einen erfolgreichen Automobilclub in Frankfurt am Main, besetzen wir folgende Position in unbefristeter...
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Vice President of Support
vor 4 Wochen
Frankfurt am Main, Deutschland DOSarrest VollzeitWe love what we do and live our mission. That's exactly what we want to inspire you with. Come on board and join the Link11 team: With you, we want to help our customers succeed in the digital world of the future! **Your future challenges**: - Develop and implement a strategic vision and roadmap for support and customer success initiatives that align with...
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Head of Regional Office
Vor 4 Tagen
Frankfurt am Main, Deutschland MB Holding LTD VollzeitMB Holding LTD - MB Holding USA is looking for a Head of Regional Office in Germany. The Head of Regional office will establish, lead and develop our organisation in local area. We are looking for person who is ready to learn, work and grow together with us. ABOUT THE VACANCY: RESPONSIBILITIES - Develop MB Holding LTD organisation (office,...
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Head of Intercontinental Supply Chain Solutions
vor 4 Wochen
Frankfurt am Main, Deutschland DB Schenker VollzeitBei DB Schenker sind Sie Teil eines globalen Logistiknetzwerks, das die Welt verbindet. Ein Netzwerk, das es Ihnen ermöglicht, Ihre Karriere aktiv mitzugestalten und Sie dazu anspornt neue Wege zu gehen. Mit mehr als 78.000 Kolleginnen und Kollegen weltweit heißen wir Vielfalt willkommen und wachsen mit den Erfahrungen, Perspektiven und Fähigkeiten jedes...
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Head of Customer Support
vor 4 Wochen
Frankfurt am Main, Deutschland AVANTGARDE Experts GmbH VollzeitFirmenwagen sowie ausreichende Mitarbeiterparkplätze39h/Woche und 30 Tage UrlaubNach der Probezeit maximal 1 Tag Home-Office pro Woche Betriebliche AltersvorsorgeVermögenswirksame LeistungenKostenlose MitgliedschaftEssenszuschussSicherer Arbeitsplatz bei einem TraditionsunternehmenWer im Vertrieb arbeiten möchte, ist bei uns an der richtigen Stelle! Wir...
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Head of Europe Client Services
vor 4 Wochen
Frankfurt am Main, Deutschland M&G plc VollzeitAt M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...
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Global Head of Sales Force Effectiveness
Vor 6 Tagen
Frankfurt Am Main, Deutschland BI Vetmedica GmbH Vollzeit**Tasks & responsibilities**: - As our new Global Head of Sales Force Effectiveness, you will play a critical role within our organization as you represent the highest investment at country level and make sure we drive our investments in the most profitable and effective way.- You will define the strategy and vision for the whole sales force effectiveness...
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Customer Support Germany
vor 3 Wochen
Frankfurt, Deutschland Extron VollzeitJob Description The position of Customer Support is a sales and support position within a technical environment handling sales and general technical issues. General Responsibilities: Develop and maintain close relationships with resellers Develop technical knowledge and understanding of the audiovisual market Work closely with (field) management and sales...
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Customer Technical Support
vor 4 Wochen
Frankfurt am Main, Deutschland Enphase Energy VollzeitEnphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the...
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Frankfurt Am Main, Deutschland BI Vetmedica GmbH Vollzeit**THE POSITION**: In our Boehringer Ingelheim Animal Health Business Unit (BI AH), the Regulatory Affairs & Pharmacovigilance team within Global Innovation enhances business value along the complete life-cycle of veterinary medicines. This starts with research and product development, continues with quality and timely regulatory submissions and approvals in...
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Premium Support Specialist
vor 4 Wochen
Frankfurt am Main, Deutschland Board International VollzeitAt Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...
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Head of Business Excellence
vor 2 Wochen
Frankfurt am Main, Deutschland Bruin VollzeitWe have been retained by the fintech arm of a global investment management company. The firm have been established to provide solutions beyond traditional investment management. They are an innovative, digital-first start-up that focusses on delivering wealth management technology solutions in the DACH market. They are a full-service independent digital...
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Head of Business Excellence
vor 2 Wochen
Frankfurt am Main, Deutschland Bruin VollzeitWe have been retained by the fintech arm of a global investment management company. The firm have been established to provide solutions beyond traditional investment management. They are an innovative, digital-first start-up that focusses on delivering wealth management technology solutions in the DACH market. They are a full-service independent digital...
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Head of HR
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Page Executive VollzeitAbout Our Client Our client is a global provider of mechanical components, tools, and materials for the manufacturing industry. With a team of over 200 employees and a revenue in the triple-digit million range for its European business, the company is headquartered in Hessen. The company is in a transition phase from a small to a medium-sized enterprise and...
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Head of Implementation Science
Vor 5 Tagen
Frankfurt Am Main, Deutschland BI International GmbH Vollzeit**The Position**: Join Boehringer Ingelheim as our Medical Affairs Head of Implementation Science (MA-IS). In this pioneering role, you'll lead the integration of Implementation Science into our drug development paradigm, shaping the future of healthcare. Be part of our evolution, build a team, and influence clinical practice. Let's make a difference...
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Head of Sales
vor 3 Wochen
Frankfurt, Deutschland Consumer Electronics VollzeitHead of Sales - Consumer Goods BrandCompany Overview:Our client specializes in the sales & marketing of innovative & cutting edge consumer electronics goods as well as helping tech brands and start-ups to achieve sustainable sales success. [We probably should not say this, but they are one of our favourite clients to work with!]Their goal is to establish...
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Customer Technical Support, Solar/pv
Vor 4 Tagen
Frankfurt am Main, Deutschland Enphase Energy VollzeitEnphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the...
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Head of Salesforce Business Unit, Merkle Dach
vor 4 Wochen
Frankfurt am Main, Deutschland Merkle DACH VollzeitCompany Description Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices for the Fortune 1000. The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer...
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Head of Salesforce Business Unit, Merkle Dach
vor 4 Wochen
Frankfurt am Main, Deutschland Merkle VollzeitCompany Description: Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices for the Fortune 1000. The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer...
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Head of Operations
Vor 4 Tagen
Frankfurt am Main, Deutschland Sodexo Benefits & Rewards Services Vollzeit**Head of Operations & Payment Processes (Germany & Austria) **- **be the change. Let’s go above and beyond** Are you looking for a challenge that makes sense, within a Globally renowned company with the fast-growing pace from a start-up? Yes, the best of all worlds exists! We are Sodexo Benefits and Rewards Services (BRS), entity of Sodexo, we’re...