Technical Support Consultant
vor 2 Wochen
100% Willkommen
Sie haben noch nichts von Kern & Stelly gehört? Macht nichts Als mittlerweile größter AV Distributor für Präsentations- und Medientechnik in Deutschland betreuen wir nämlich ausschließlich registrierte Fachhandelskunden, sind also zu 100% im B2B Bereich aktiv. Von 4 Mitarbeitern im Gründungsjahr 2004 sind wir inzwischen ordentlich gewachsen und beschäftigen heute in der DACH-Region mehr als 200 Kolleg*innen. Darüber hinaus sind wir ein Teil der internationalen Midwich-Gruppe mit mehr als 1.500 Mitarbeitenden.
In dieser Position sind Sie Schnittstelle für den After-Sales-Bereich zum Vertrieb. Ihre Aufgaben umfassen den technischen Support von Kunden, die Organisation und Durchführung von Demostellungen sowie technischen Trainings zur optimalen Präsentation unserer Produkte.
Wir suchen ein*e Mitarbeiter*in für unseren Standort in Hamburg oder Stein. Für die Position ist eine regelmäßige Reisebereitschaft erforderlich, um je nach Bedarf zwischen den Standorten Hamburg und Stein sowie zu unseren Kunden vor Ort zu reisen.
- Technische Betreuung & Wartung der internen Schulungs- und Präsentationseinrichtungen sowie des Showrooms
- Technischer After Sales Support unserer Kunden vor Ort sowie remote
- Verwaltung und technische Betreuung unserer Demostellungen für unsere Partner in der DACH / EMEA Region
- Bereitstellung von technischem Support für eigene Produkte aus unserer Unternehmensgruppe
- Enger Austausch und Zusammenarbeit mit dem Vertriebsteam zur Unterstützung bei technischen Lösungen und Support-Anfragen
- Durchführung von Schulungen in unseren internen Schulungsräumen oder direkt beim Kunden vor Ort
- Testen neuer Produkte unserer Hersteller sowie herstellerübergreifende technische Produktkonstellationen
- Idealerweise eine technische Ausbildung oder Studium (z.B. im Bereich Medientechnik, Elektrotechnik, Nachrichtentechnik, IT-Systemelektronik oder Veranstaltungstechnik)
- Ausgeprägte organisatorische Fähigkeiten sowie eine strukturierte und zuverlässige Arbeitsweise
- Kommunikative Fähigkeiten und Freude an der Arbeit mit Kunden sowie im Team
- Deutschkenntnisse in Wort und Schrift auf muttersprachlichem Niveau und idealweiser gute Englischkenntnisse
- Führerschein der Klasse B
- Regelmäßige Reisebereitschaft
- Sicherer Umgang mit MS Office (Word, Excel, Powerpoint, Teams)
- Eine offene und wertschätzende Unternehmenskultur
- Eine individuelle und strukturierte Einarbeitung
- Helle, moderne Büroräume mit höhenverstellbaren Schreibtischen
- 30 Tage Urlaub + Heiligabend und Silvester frei
- Eine Bezuschussung zum Deutschlandticket
- Ein Sport- und Wellnessangebot über EGYM Wellpass
- Fahrradleasing über JobRad
- Das Fürstenberg Institut als Ansprechpartner in allen Lebenslagen
- Eine monatliche, steuerfreie Aufladung auf Ihre Klimacard by givve®
- Frisches Obst sowie ein umfangreiches, kostenloses Getränkeangebot
CRWL1_DE
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