Customs Specialist
vor 2 Wochen
We are partnering with a leading customs brokerage who are seeking a Customs Manager to join their team in Cologne on a hybrid basis.
You will be responsible for leading a operations team focusing on customs and international trade.
Responsibilities;
- Managing a department within the line of business involved in planning and implementation of operations policies
- Planning goals for the organisation
- Comprehensive knowledge of the procedures and organization of customs declarations and control processes
- Responsible for overall direction of the department and accountable for service delivery of all activities
- Maintain customs compliance
- Oversee functional areas including classification, import and export operations and special trade programs
- Strategically engage with both direct and indirect team members, handling internal and external issue escalations, providing mentorship, consulting, and delegating tasks.
- Responsible for the optimal allocation of team members, ensuring the right mix of skills is applied to appropriate tasks.
- Implement and maintain a Quality Operating System across the team, ensuring all processes are documented and functional, and lead corrective actions and root cause analyses as needed
- Oversee resource management, including recruitment, performance discipline, talent reviews, and development of supervisory personnel.
- Manages directs overall functional activities and monitors progress ensuring client satisfaction meets or exceeds customers’ requirements (i.e. Service Level Agreements or Key Performance Indicators).
- Recommends and drives implementation of enhancements to improve effectiveness and efficiency of services and systems.
- Works closely with Compliance department to ensure processes are in line with government compliance requirements.
- Review, comprehend, and respond to client metrics on a monthly basis or more frequently as required.
- Provide necessary information to support contract extensions, renewals, and bids for potential new clients (e.g., RFQ/RFP).
- Collaborate with client service teams to manage and prioritize workloads effectively.
Skills Required;
- 2-3 years experience as a team leader
- Experience working in Global Trade Compliance/Logistics
- Operations experience with exposure to customs and international trade
- Excellent written and verbal German and English language
- Ability to coach and develop staff
- Excellent communication skills
- Able to develop projects and objectives
-
Customer Success Specialist
vor 1 Monat
Cologne, Deutschland Align Technology VollzeitAbout this opportunity As a Customer Success Representative, you will focus on building long-term relationships with doctors and dental practices. You will provide world-class customer care and in addition effectively educate customers in each interaction acting on the root of the problem and provide effective and efficient support to customer’s inquiries....
-
Customer Support Specialist
vor 1 Monat
Cologne, Deutschland Paymenttools VollzeitWir bei Paymenttools, einer Tochtergesellschaft der REWE Group, revolutionieren die Zahlungslandschaft. Von Apple Pay bis PayPal - wir haben es uns zur Aufgabe gemacht, digitale Transaktionen in ganz Europa und darüber hinaus zu vereinfachen und zu sichern. Unser Mantra: #wesolvepayn. Wir verbinden modernste Technologie mit strenger Sicherheit, um sensible...
-
Customer Support Specialist
vor 1 Monat
Cologne, Deutschland Paymenttools VollzeitWir bei Paymenttools, einer Tochtergesellschaft der REWE Group, revolutionieren die Zahlungslandschaft. Von Apple Pay bis PayPal - wir haben es uns zur Aufgabe gemacht, digitale Transaktionen in ganz Europa und darüber hinaus zu vereinfachen und zu sichern. Unser Mantra: #wesolvepayn. Wir verbinden modernste Technologie mit strenger Sicherheit, um sensible...
-
Customer Support Specialist
vor 1 Monat
Cologne, Deutschland Paymenttools VollzeitWir bei Paymenttools, einer Tochtergesellschaft der REWE Group, revolutionieren die Zahlungslandschaft. Von Apple Pay bis PayPal - wir haben es uns zur Aufgabe gemacht, digitale Transaktionen in ganz Europa und darüber hinaus zu vereinfachen und zu sichern. Unser Mantra: #wesolvepayn. Wir verbinden modernste Technologie mit strenger Sicherheit, um sensible...
-
Customer Support Specialist
vor 2 Stunden
Cologne, Deutschland AGS Cyber VollzeitCompanyA market leader in smart-building technology, their comprehensive product range utilises best-in-class technology to provide customer with powerful digital tools to automate their building access managementRoleProviding technical product support, you will play an important role as customers point of contact when raising & handling technical issues....
-
Customer Care Specialist
vor 4 Wochen
Cologne, Deutschland pmOne AG VollzeitÜber uns: Die pmOne Group ist ein kreatives Beratungsunternehmen im Bereich Corporate Performance Management, Data & AI. Schon seit über 16 Jahren führen wir unsere namenhaften Kunden in der DACH-Region mit innovativen, ganzheitlichen Lösungen zum Erfolg. Unsere 120 Mitarbeiterinnen und Mitarbeiter sind unser wichtigster Unternehmenswert. Wir setzen auf...
-
Customer Care Specialist
vor 4 Wochen
Cologne, Deutschland pmOne AG VollzeitÜber uns:Die pmOne Group ist ein kreatives Beratungsunternehmen im Bereich Corporate Performance Management, Data & AI. Schon seit über 16 Jahren führen wir unsere namenhaften Kunden in der DACH-Region mit innovativen, ganzheitlichen Lösungen zum Erfolg.Unsere 120 Mitarbeiterinnen und Mitarbeiter sind unser wichtigster Unternehmenswert. Wir setzen auf...
-
Customer Care Specialist
vor 4 Wochen
Cologne, Deutschland pmOne AG VollzeitÜber uns: Die pmOne Group ist ein kreatives Beratungsunternehmen im Bereich Corporate Performance Management, Data & AI. Schon seit über 16 Jahren führen wir unsere namenhaften Kunden in der DACH-Region mit innovativen, ganzheitlichen Lösungen zum Erfolg. Unsere 120 Mitarbeiterinnen und Mitarbeiter sind unser wichtigster Unternehmenswert. Wir setzen auf...
-
Technical Support Specialist
vor 1 Monat
Cologne, Deutschland CM Medical Recruitment VollzeitWe're seeking a skilled Technical Support Specialist to join our clients team and play a crucial role in ensuring the optimal performance and user experience of their hardware and software products.Responsibilities: Developing and maintaining a comprehensive understanding of their product portfolio, including hardware, software, and associated...
-
SAP Module Support Specialist
vor 11 Stunden
Cologne, Deutschland Stadt Köln VollzeitWe are looking for: SAP Module Support Specialist (m/f/d)Company descriptionSAP Module Support Specialist (m/f/d) The City of Cologne is one of the largest and most attractive employers in the region. With over 450 employees, the Office for Information Processing provides the central IT service for the city administration of Cologne. Make Cologne more...
-
Technical Consultant
Vor 6 Tagen
Cologne, Deutschland TIMETOACT GROUP GmbH VollzeitSicher dich ab und bewirb dich als Technical Consultant/Infrastructure Specialist (m/w/d)!Wofür wir dich suchen Als Technical Consultant / Infrastructure Specialist (m/w/d) erstellst du Konzepte und kannst dir für unsere Kund:innen eine ganzheitliche Sicherheitsarchitektur im Microsoft 365 Umfeld realisieren! Gerne in Teil- oder Vollzeit.Was du bei uns...
-
Major Incident
Vor 6 Tagen
Cologne, Deutschland AXA Group VollzeitOur mission at AXA is to empower people to live a better life. We must move from a perceived payer of claims to a strong partner in life for our customers. Thus, our role as Group Operations must be to support and to empower all AXA teams in the best way to achieve together this meaningful aspiration. The most powerful levers to achieve this can be...
-
Customer Service Specialist
Vor 6 Tagen
Cologne, Deutschland Tosca VollzeitTosca (www.toscaltd.com) ist der größte Pool-Dienstleister von Mehrwegprodukten in Nordamerika und breitete sich durch die Übernahme von Contraload und Polymer Logistics 2020 auf dem europäischen Markt aus. Beide Unternehmen sind angesehene Pooling–Dienstleister. Tosca unterstützt den Einzelhandel und deren Lieferanten weltweit dabei, die...
-
Claims Specialist – Reinsurance
vor 3 Wochen
Cologne, Deutschland Liberty Specialty Markets VollzeitRole Title: Reinsurance Claims Specialist Department: Claims Location: Cologne Type: Permanent About the Department & Team: For our London Market Risks (LMR) Team which is based in Cologne we are recruiting for a full-time Claims Specialist. The LMR Team is a core business unit within Liberty Mutual Reinsurance (LM Re) and is comprised of...
-
Trade Marketing Specialist
vor 2 Wochen
Cologne, Deutschland Lucart VollzeitLucart Professional is a fast-growing pan-European group with manufacturing facilities in Italy, France, Spain, UK and Hungary, supplying over 70 countries worldwide. The Lucart Group is one of Europe's largest suppliers of paper for tissue products AFH. We are now looking for the professional trade marketeer to support us in our ambitious growth plans.We...
-
Project Sales Specialist
Vor 6 Tagen
Cologne, Deutschland Ruhrpumpen VollzeitWorking at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career!As Project Sales for Central Europe m/f/d (potentially BeNeLux, Germany and UK) you will be able to provide a single point contact for international Engineering contractors, consultants and...
-
Process FinOps Specialist
Vor 6 Tagen
Cologne, Deutschland AXA Group VollzeitDEPARTEMENT Group Technology Operations – Cloud Products MANAGER Cloud Business Office Lead WORK LOCATION Open, preferred France and Germany GENERIC JOB TITLE (Job Carto) Process FinOps Specialist JOB ENVIRONMENT Our mission at AXA is to empower people to live a better life. We have to move from a perceived payer of claims to a...
-
ERP-Support-Specialist Remote
vor 2 Monaten
Cologne, Deutschland Troi GmbH VollzeitÜber Troi GmbH:Erfolgreiches Projektmanagment durch Künstliche IntelligenzWir verbinden als SaaS Partner einmaliges Branchen-Know-How mit innovativer Software.Unsere Lösungen befähigen Nutzer dazu, mit jedem Projekt besser zu werden.Die Troi Next Technologie sammelt relevante Projektdaten und macht diese nutzbar – für Optimierungen in der...
-
Incident Manager:in
Vor 7 Tagen
Cologne, Deutschland novaCapta VollzeitIncident Manager:in (m/w/d) - Specialist First Level Support Du bist Problemlöser:in, Kundenversteher:in und Organisationstalent?Incident Manager:in (m/w/d) - Specialist First Level Support | Standort Köln, Hamburg oder Hannover | Vollzeit & Festanstellung | Ab sofort Wir wachsen und suchen zur Verstärkung unseres Teams deutschlandweit...
-
Cologne, Deutschland TecAlliance VollzeitTecAlliance interconnects entirely global automotive aftermarket data & and knowledge from order to invoice. Over 900+ colleagues work relentlessly globally together in 140 countries and counting. We are owned by 34 automotive companies like Bosch, Continental, Rheinmetall, or ZF and proudly connect all data for them. Your team consists of more than 35...
