Aktuelle Jobs im Zusammenhang mit Technical Support Engineer - Frankfurt - Rullion


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Technical Support Engineer

vor 2 Monaten


Frankfurt, Deutschland Rullion Vollzeit

How you´ll help us:

As a Technical Support Engineer, you will

  • Support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers
  • Develop and maintain strong and synergetic relationships with key stakeholders in our distributor, installer and/or EPC network.
  • Collaborate with the sales teams to maintain customer relationships, gain customer trust and strengthen customer loyalty
  • Deliver online or onsite training to customers such as distributors and installers.
  • Establish and maintain knowledge of current and upcoming local regulatory requirements related to our products
  • Leverage your technical know-how and insight into the competitive landscape to proactively provide feedback/suggestions to Product Management to enhance our product roadmap.
  • Work closely with the service teams and service partners in EMEA to assist our customers in the after-sales phase.

Your background and skills:

  • Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines.
  • Business fluent in German and English.
  • In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc.
  • Ability to work independently and focused in a dynamic, fast-paced environment.
  • Quick learner with desire to deepen knowledge in the renewable energy industry.
  • Prior work experience in a PV related industry is not a necessity but will be an advantage.