Aktuelle Jobs im Zusammenhang mit Customer Service Project Manager - Munich - KBC Technologies Group
-
Customer Service Project Manager
Vor 5 Tagen
Munich, Bayern, Deutschland PAYBACK GmbH VollzeitAt PAYBACK GmbH, we're seeking a skilled professional to join our team as a Project Manager Customer Service. As a key member of our customer service team, you'll be responsible for managing international service providers and enhancing the customer experience through independent project management.Your Key Responsibilities:Manage and coordinate with...
-
Customer Service Project Manager
Vor 5 Tagen
Munich, Bayern, Deutschland PAYBACK GmbH VollzeitAt PAYBACK GmbH, we're seeking a skilled professional to join our team as a Project Manager Customer Service. As a key member of our customer service team, you'll be responsible for managing international service providers and enhancing the customer experience through independent project management.Your Key Responsibilities:Manage and coordinate with...
-
Customer Service Project Manager
vor 1 Woche
Munich, Bayern, Deutschland PAYBACK GmbH VollzeitAt PAYBACK GmbH, we're seeking a skilled professional to join our team as a Project Manager Customer Service. As a key member of our customer service team, you'll be responsible for managing international service providers and enhancing the customer experience through independent project management.Your Key Responsibilities:Manage and coordinate with...
-
Customer Service Project Manager
vor 1 Woche
Munich, Bayern, Deutschland PAYBACK GmbH VollzeitAt PAYBACK GmbH, we're seeking a skilled professional to join our team as a Project Manager Customer Service. As a key member of our customer service team, you'll be responsible for managing international service providers and enhancing the customer experience through independent project management.Your Key Responsibilities:Manage and coordinate with...
-
Project Manager Customer Service Lead
Vor 3 Tagen
Munich, Bayern, Deutschland PAYBACK GmbH VollzeitAt PAYBACK GmbH, we're seeking a skilled Project Manager Customer Service to join our team. As a key member of our customer service department, you'll be responsible for managing international service providers and enhancing the customer experience through independent project management.Your Key Responsibilities:Manage and coordinate with international...
-
Project Manager Customer Service Lead
Vor 3 Tagen
Munich, Bayern, Deutschland PAYBACK GmbH VollzeitAt PAYBACK GmbH, we're seeking a skilled Project Manager Customer Service to join our team. As a key member of our customer service department, you'll be responsible for managing international service providers and enhancing the customer experience through independent project management.Your Key Responsibilities:Manage and coordinate with international...
-
Project Manager Customer Service Lead
vor 1 Tag
Munich, Bayern, Deutschland PAYBACK GmbH VollzeitAt PAYBACK GmbH, we're looking for a skilled professional to join our team as a Project Manager Customer Service. As a key member of our customer service team, you'll be responsible for managing international service providers and enhancing the customer experience through independent project management.Your Key Responsibilities:Manage international service...
-
Project Manager Customer Service Lead
vor 1 Tag
Munich, Bayern, Deutschland PAYBACK GmbH VollzeitAt PAYBACK GmbH, we're looking for a skilled professional to join our team as a Project Manager Customer Service. As a key member of our customer service team, you'll be responsible for managing international service providers and enhancing the customer experience through independent project management.Your Key Responsibilities:Manage international service...
-
Project Manager
vor 2 Wochen
Munich, Bayern, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled Project Manager to join our team at Workstation Customer Care. As a key member of our operations team, you will be responsible for coordinating daily activities, analyzing and optimizing processes, and developing strategies to improve resource utilization.Key Responsibilities:Coordinate daily operations and ensure seamless...
-
Customer Care Project Coordinator
vor 1 Monat
Munich, Bayern, Deutschland Workstation Customer Care VollzeitProject Manager (m/w/d) - Customer CareOur organization is a leading and forward-thinking enterprise in the customer service sector. We have built a robust reputation in the industry through innovative and effective service solutions, earning the trust of esteemed clients both locally and globally. We are seeking a Project Manager (m/w/d) to oversee daily...
-
Customer Care Project Coordinator
vor 1 Monat
Munich, Bayern, Deutschland Workstation Customer Care VollzeitProject Manager (m/w/d) - Customer CareOur client is a prominent and innovative organization focused on customer support. They have built a robust reputation in the industry through compelling and forward-thinking services, earning recognition from esteemed clients both nationally and internationally. We are seeking a Project Manager (m/w/d) to oversee daily...
-
Customer Care Project Coordinator
vor 1 Monat
Munich, Bayern, Deutschland Workstation Customer Care VollzeitProject Manager (m/w/d) - Customer CareOur organization is a prominent and forward-thinking entity in the realm of customer support. We have built a robust reputation in the industry through innovative and effective service delivery, earning accolades from esteemed clients both nationally and internationally. We are in search of a Project Manager (m/w/d) to...
-
Customer Care Project Coordinator
vor 1 Monat
Munich, Bayern, Deutschland Workstation Customer Care VollzeitProject Manager (m/w/d) - Customer CareOur client is a dynamic and forward-thinking organization focused on delivering exceptional customer service. They have built a robust reputation in the industry through innovative solutions and have earned the trust of prestigious clients both locally and globally. We are seeking a Project Manager (m/w/d) to oversee...
-
Business Development Manager
vor 2 Wochen
Munich, Bayern, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled Project Manager to join our team at Workstation Customer Care. As a key member of our operations team, you will be responsible for coordinating daily activities, analyzing and optimizing processes, and developing strategies to improve resource utilization.Key Responsibilities:Coordinate daily operations and ensure seamless...
-
Customer Success Manager
vor 1 Woche
Munich, Bayern, Deutschland ThunderSoft Europe Vollzeit{"h3": "Job Overview"} The Customer Success Manager at ThunderSoft Europe plays a pivotal role in ensuring the success, satisfaction, and growth of our client portfolio, particularly in the IT outsourcing space. This role requires expertise in managing client relationships, delivering high-value solutions, and leveraging sales skills to expand our business....
-
Customer Success Manager
vor 1 Woche
Munich, Bayern, Deutschland ThunderSoft Europe Vollzeit{"h3": "Job Overview"} The Customer Success Manager at ThunderSoft Europe plays a pivotal role in ensuring the success, satisfaction, and growth of our client portfolio, particularly in the IT outsourcing space. This role requires expertise in managing client relationships, delivering high-value solutions, and leveraging sales skills to expand our business....
-
Project Manager Customer Service
vor 3 Monaten
Munich, Deutschland PAYBACK GmbH VollzeitPAYBACK is a top player in data-driven marketing worldwide. With the ability to develop digital business models and implement technical trends, we are one the leading companies in the data economy. All technical solutions of the PAYBACK program are developed invented and implemented in Germany. Therefore we provide the latest technologies and have...
-
Customer Success Manager
vor 1 Tag
Munich, Bayern, Deutschland ThunderSoft Europe VollzeitJob OverviewThe Customer Success Manager at ThunderSoft Europe plays a pivotal role in ensuring the success, satisfaction, and growth of our client portfolio, particularly in the IT outsourcing space. This role requires expertise in managing client relationships, delivering high-value solutions, and leveraging sales skills to expand our business. The CSM...
-
Customer Success Manager
vor 1 Tag
Munich, Bayern, Deutschland ThunderSoft Europe VollzeitJob OverviewThe Customer Success Manager at ThunderSoft Europe plays a pivotal role in ensuring the success, satisfaction, and growth of our client portfolio, particularly in the IT outsourcing space. This role requires expertise in managing client relationships, delivering high-value solutions, and leveraging sales skills to expand our business. The CSM...
-
Service Delivery Manager
vor 2 Wochen
Munich, Bayern, Deutschland PASM Power and Air Condition Solution Management GmbH VollzeitAbout the RoleWe are seeking a highly skilled Service Delivery Manager to join our team at PASM Power and Air Condition Solution Management GmbH. As a key member of our organization, you will be responsible for ensuring the seamless delivery of our services to our customers.Key ResponsibilitiesService Delivery Process Management: Develop and implement...
Customer Service Project Manager
vor 3 Monaten
Are you looking to make a significant impact in your career?
KBC Technologies, known for innovation and excellence, is currently seeking a talented and motivated Project Manager to join a growing team of one of its clients.
Job Title: Project Manager - Customer Experience
Location: Frankfurt, Germany (with potential for remote work within Germany)
Domain: Consulting & Development
Type of Employment: Fulltime
Fluent in German (native speaker or German language certificate B2 or better).
Job Overview
The Project Manager will support the assisting various business areas by providing strategic advisory and project management services. The primary focus is to enhance digital products related to the complete travel experience, balancing customer needs and business requirements.
Key Responsibilities
- Project Planning and Execution
- Develop and maintain project plans, schedules, budgets, and resource allocations.
- Define project scope, objectives, and deliverables in alignment with business goals.
- Identify and manage project dependencies, critical paths, risks, and issues, and develop contingency plans.
Resource Management
- Advise on the management of project resources, including personnel, equipment, and materials.
- Implement measures to achieve project quality and other specific requirements.
- Project Monitoring and Reporting
- Monitor project progress and prepare regular status reports for senior management.
- Facilitate technical project meetings, including preparation of agendas, minutes, and action items.
- Stakeholder Communication
- Ensure effective communication with stakeholders and project team members.
- Adhere to project management methodologies and best practices.
- Technical Requirements
Agile Development
Minimum 4 years of experience in agile development of complex IT applications, including technical requirements development, coordination, and comprehensive test management across multiple systems.
Industry Knowledge
- Minimum 3 years of experience in local and long-distance rail transport (passenger transport, not cargo).
- Desired Qualifications
- Problem-Solving and Work Organization
- Minimum 4 years of experience in problem-solving skills, including root cause analysis, solution proposals, and solution evaluation.
