Customer Care

vor 3 Wochen


Munich, Deutschland MYTHERESA.COM GMBH Vollzeit
To support our Customer Care team we are searching for a Customer Care & Fashion Advisor – German (f/m/d) (Munich or Barcelona) to be based in one of our offices in Munich or Barcelona.

WHAT YOU WILL DO:
  • Advisory and support services for our international premium clients concerning the order process
  • Answering customer requests (phone calls and e-mails)
  • Providing the best in class customer service based on a fine understanding of the nature of e-commerce business
  • Continuous improvement of internal processes
  • Close cooperation with our Payment, Warehouse and Shipping departments

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