IT Security Service Manager
vor 1 Monat
locationsMünchenJenaOberkochenBerlinFull timeposted onPosted Todayjob requisition idJR_1032531Your RoleOversee the delivery of IT services, ensuring alignment with business demand and within agreed SLAsContinuously assess and enhance IT service management processes, implementing best practices and standards to optimize service delivery efficiencyWork in close collaboration with other CIT-O teams and maintain high level of end user experienceCollaborate with internal stakeholders to understand business requirements, provide insights, and communicate the impact of IT Services on business operationsIdentify potential risks to service delivery and develop strategies to mitigate these risks, ensuring business continuity and minimal disruptionsMaintain IT Security operational model and ensure up to date stateRepresent IT Security services in projects and activities outside domainMaintain relationship with other service managers within companyActively participate in IT Security Service roadmap planning and represent operations partEnsure IT Security service roadmap is livingKeep close contact with external parties associated with IT Security domainYour ProfileBachelors degree in Information technology or equivalent work experienceHave end user experience focused mindsetHave proven working experience in IT service managementHave proven working experience in IT OperationsHave working experience in IT in a large-scale complex environmentHave working experience in truly global environment - US, EMEA and APACKnowledge of different device management environments and their dependencies to other productsExperienced in coordinating and communicating complex tasksHave working experience in operational technology harmonizationExcellent communication skills in EnglishSimilar Jobs (5)
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