IT Support Specialist

vor 4 Wochen


Jena, Thüringen, Deutschland Qcells Vollzeit
Position: IT Support Specialist (All Genders)

Overview:
As a key player in our IT support team, you will be responsible for delivering exceptional service across various support levels, ensuring our technology ecosystem operates seamlessly.

Key Responsibilities:
- Provide comprehensive First, Second, and Third Level Support for all IT-related inquiries.
- Manage and troubleshoot a variety of devices including PCs, laptops, smartphones, and printers, ensuring optimal performance both remotely and on-site.
- Conduct software installations and configurations as part of your daily tasks.
- Perform requirement analyses independently and create not only technical specifications but also engaging documentation and training materials.

Qualifications:
- Successfully completed training with a focus on computer science or a related field.
- Gained valuable practical experience in IT support within the last three years, particularly in relevant topics.
- Strong proficiency in MS Office and foundational knowledge of operating systems.
- Excellent command of both German and English.

What We Offer:
- A commitment to continuous professional development and competitive compensation on an international scale.
- Access to financial benefits such as company pension schemes and accident insurance for your security.
- Flexible working hours and generous vacation time, including 30 days off and the option for remote work.
- Enjoy corporate benefits with discounts at various online shopping platforms.

Health and Well-being:
- We prioritize your health with services like flu vaccinations, massages, and preventive check-ups.
- Free parking in our facility, along with a shuttle service for convenient commuting.

Mobility Benefits:
- Explore the world with a subsidy for public transport or enjoy cycling with our job bike program.

About Qcells:
As a comprehensive provider of clean energy solutions, we supply both private and commercial customers with solar modules and systems, as well as energy storage solutions. We also offer integrated services such as energy contracts to facilitate access to 100% clean energy.

Employment Type: Full-time
- Company pension scheme
- Opportunities for professional development
- Remote work options
- Free parking available


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