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  • Berlin, Berlin, Deutschland Freshworks Vollzeit

    {"title": "Senior Customer Onboarding Specialist", "content": "Job SummaryWe are seeking a highly skilled and experienced Senior Customer Onboarding Specialist to join our SaaS Professional Services Team at Freshworks. In this role, you will ensure seamless implementation and adoption of our product suite. You will collaborate with IT Project Managers to...


  • Berlin, Berlin, Deutschland Freshworks Vollzeit

    {"title": "Senior Customer Onboarding Specialist", "content": "Job SummaryWe are seeking a highly skilled and experienced Senior Customer Onboarding Specialist to join our SaaS Professional Services Team at Freshworks. In this role, you will ensure seamless implementation and adoption of our product suite. You will collaborate with IT Project Managers to...


  • Berlin, Berlin, Deutschland Freshworks Vollzeit

    Job OverviewWe are seeking a highly skilled and experienced Senior Customer Onboarding Specialist to join our SaaS Professional Services Team at Freshworks. In this role, you will ensure seamless implementation and adoption of our product suite. You will collaborate with IT Project Managers to configure our products according to customer requirements and...

Customer Onboarding Manager

vor 3 Monaten


Berlin, Berlin, Deutschland Rapid Data Vollzeit


  • Customer Support
  • Customer Success
  • Inside Sales
  • ERP Consulting
  • Software Implementation


  • Als Customer Onboarding Manager (m/w/d) für unsere Cloud Software willst du endlich in deinem neuen Heimathafen anlegen – in einer krisensicheren Branche Dabei suchst du nach Beständigkeit und mehr Abwechslung? Perfekt Denn bei uns kannst du deine Neu- und Bestandskunden von der Annahme über die Bearbeitung bis zur abschließenden Dokumentation von Anfang bis Ende begleiten Du bist eine empathische und lösungsorientierte Person und liebst es, deine Kunden telefonisch, remote oder per E-Mail zu unterstützen, damit sie die hauseigene Software bestmöglich nutzen können Du kannst dir perspektivisch vorstellen, deine Kunden in Präsenz (in Selmsdorf) oder per Online-Schulung mit neuen Entwicklungen und Software-Features vertraut zu machen Du möchtest eng mit dem Vertrieb, der Softwareabteilung und der IT zusammenarbeiten, um gemeinsam individuelle Lösungen für unsere Kunden zu finden


Eine unbefristete Festanstellung als Customer Onboarding Manager (m/w/d) Klar planbare Arbeitszeiten und die Möglichkeit, 2-3 Tage pro Woche im Home-Office zu arbeiten 30 Tage Urlaub im Jahr Moderner, ergonomischer Arbeitsplatz mit höhenverstellbarem Schreibtisch und Blick auf ein Naturschutzgebiet – arbeiten, wo andere ihre Freizeit verbringen Eine Getränke- und Kaffeespezialitäten-Flatrate Vielfältige Entwicklungsmöglichkeiten, eine spannende Produktwelt und eine brandneue, innovative Softwarelösung für Bestatter Ein aufgeschlossenes und motiviertes 6-köpfiges Onboarding-Team mit tollen Menschen, die dich bei deinem Einstieg in eine ganz besondere Branche begleiten und unterstützen Regelmäßige Teammeetings und Austausch mit der Teamleitung Eine Kollegin als Mentorin für einen entspannten Einstieg, die mit dir einen umfassenden Einarbeitungsplan erstellt, damit du dich von Anfang an gut aufgehoben fühlst Ein ehrliches, zugewandtes und wertschätzendes Miteinander innerhalb unseres Teams, flache Hierarchien und ein offener Umgang mit Fehlern Gemeinsame Ausflüge, Sommer- und Weihnachtsfeiern und regelmäßige Restaurantbesuche – unsere Feste sind legendär und das Team ist richtig gern zusammen Gute Erreichbarkeit, einfache Anfahrt mit dem Auto und Parkplätze direkt vor der Tür