Aktuelle Jobs im Zusammenhang mit Customer Onboarding - BerlinFriedrichshain, Berlin - marta

  • Customer Onboarding Specialist

    vor 3 Wochen

    Berlin, Berlin, Deutschland Doctolib Vollzeit

    About DoctolibDoctolib is a leading digital health platform that values equality and diversity, welcoming applications from talented individuals who share our commitment to innovation and excellence.Job SummaryWe are seeking a highly skilled Customer Onboarding Specialist to join our Operations Team. As a key member of our team, you will be responsible for...

  • Customer Onboarding Specialist

    vor 4 Wochen

    Berlin, Berlin, Deutschland Doctolib Vollzeit

    About DoctolibDoctolib is a leading digital health platform that values equality and diversity, welcoming applications from talented individuals who share our commitment to innovation and excellence.Job SummaryWe are seeking a highly skilled Customer Onboarding Specialist to join our Operations Team. As a key member of our team, you will be responsible for...

  • Senior Customer Onboarding Specialist

    vor 1 Woche

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    {"title": "Senior Customer Onboarding Specialist", "description": "Unlock Customer Success with FreshworksWe're seeking a highly skilled Senior Customer Onboarding Specialist to join our SaaS Professional Services Team at Freshworks.As a key member of our team, you'll collaborate with IT Project Managers to configure the Freshworks suite of products...

  • Senior Customer Onboarding Specialist

    vor 1 Woche

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    {"title": "Senior Customer Onboarding Specialist", "description": "Unlock Customer Success with FreshworksWe're seeking a highly skilled Senior Customer Onboarding Specialist to join our SaaS Professional Services Team at Freshworks.As a key member of our team, you'll collaborate with IT Project Managers to configure the Freshworks suite of products...

  • Customer Onboarding Specialist

    vor 3 Wochen

    Berlin, Berlin, Deutschland Doctolib Vollzeit

    About the RoleWe are seeking a highly motivated and organized Customer Onboarding Specialist to join our Operations Team at Doctolib. As a key member of our team, you will be responsible for delivering an exceptional onboarding experience for our new clients.Key ResponsibilitiesImplement marketing strategies to enhance our online presence, including Google...

  • Customer Onboarding Specialist

    vor 3 Wochen

    Berlin, Berlin, Deutschland Doctolib Vollzeit

    About the RoleWe are seeking a highly motivated and organized Customer Onboarding Specialist to join our Operations Team at Doctolib. As a key member of our team, you will be responsible for delivering an exceptional onboarding experience for our new clients.Key ResponsibilitiesImplement marketing strategies to enhance our online presence, including Google...

  • Customer Onboarding Specialist

    vor 4 Wochen

    Berlin, Berlin, Deutschland Doctolib Vollzeit

    About the RoleDoctolib is seeking a full-time Customer Onboarding Specialist to join the Operations Team.In close collaboration with the Project Management Team, you will be responsible for ensuring an excellent onboarding experience for our new customers. Your goal is to facilitate the transition of healthcare providers to our digital booking management...

  • Customer Onboarding Specialist

    vor 3 Wochen

    Berlin, Berlin, Deutschland Doctolib Vollzeit

    We are seeking a highly motivated and organized Customer Onboarding Specialist to join our Operations Team at Doctolib. As a key member of our team, you will be responsible for delivering an exceptional onboarding experience for our new clients. Your primary goal will be to ensure a seamless transition of our partner practices to our digital booking...

  • Customer Onboarding Specialist

    vor 3 Wochen

    Berlin, Berlin, Deutschland Doctolib Vollzeit

    We are seeking a highly motivated and organized Customer Onboarding Specialist to join our Operations Team at Doctolib. As a key member of our team, you will be responsible for delivering an exceptional onboarding experience for our new clients. Your primary goal will be to ensure a seamless transition of our partner practices to our digital booking...

  • Senior Customer Onboarding Specialist

    vor 1 Woche

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    Customer Onboarding SpecialistWe are seeking a highly skilled and experienced Customer Onboarding Specialist to join our SaaS Professional Services Team at Freshworks. In this role, you will ensure seamless implementation and adoption of our product suite. You will collaborate with IT Project Managers to configure our products according to customer...

  • Senior Customer Onboarding Specialist

    vor 1 Woche

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    Customer Onboarding SpecialistWe are seeking a highly skilled and experienced Customer Onboarding Specialist to join our SaaS Professional Services Team at Freshworks. In this role, you will ensure seamless implementation and adoption of our product suite. You will collaborate with IT Project Managers to configure our products according to customer...

  • Senior Customer Onboarding Specialist

    vor 3 Wochen

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    Customer Onboarding Specialist - Implementations / Professional ServicesLocation: Berlin or Paris (Hybrid)Freshworks is a leading provider of cloud-based software solutions that enable businesses to deliver exceptional customer experiences. We are seeking a highly skilled and experienced Customer Onboarding Specialist to join our SaaS Professional Services...

  • Senior Customer Onboarding Specialist

    vor 3 Wochen

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    Customer Onboarding Specialist - Implementations / Professional ServicesLocation: Berlin or Paris (Hybrid)Freshworks is a leading provider of cloud-based software solutions that enable businesses to deliver exceptional customer experiences. We are seeking a highly skilled and experienced Customer Onboarding Specialist to join our SaaS Professional Services...

  • Senior Customer Onboarding Expert

    vor 3 Wochen

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    Job Title: Senior Customer Onboarding ExpertJob Summary:We are seeking a highly skilled and experienced Senior Customer Onboarding Expert to join our Professional Services Team at Freshworks. In this role, you will ensure seamless implementation and adoption of our product suite. You will collaborate with IT Project Managers to configure our products...

  • Senior Customer Onboarding Expert

    vor 3 Wochen

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    Job Title: Senior Customer Onboarding ExpertJob Summary:We are seeking a highly skilled and experienced Senior Customer Onboarding Expert to join our Professional Services Team at Freshworks. In this role, you will ensure seamless implementation and adoption of our product suite. You will collaborate with IT Project Managers to configure our products...

  • Customer Success Onboarding Manager EMEA

    Vor 3 Tagen

    Berlin, Berlin, Deutschland SAP Leanix Vollzeit

    Customer Success Onboarding Manager EMEAAt SAP LeanIX, we are seeking a highly skilled Customer Success Onboarding Manager to join our growing team in EMEA. As a key member of our Customer Success organization, you will be responsible for ensuring the successful onboarding and adoption of our products and services.Key Responsibilities:Lead the onboarding...

  • Customer Success Onboarding Manager EMEA

    Vor 3 Tagen

    Berlin, Berlin, Deutschland SAP Leanix Vollzeit

    Customer Success Onboarding Manager EMEAAt SAP LeanIX, we are seeking a highly skilled Customer Success Onboarding Manager to join our growing team in EMEA. As a key member of our Customer Success organization, you will be responsible for ensuring the successful onboarding and adoption of our products and services.Key Responsibilities:Lead the onboarding...

  • Senior Customer Onboarding Specialist

    vor 2 Wochen

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    {"title": "Senior Customer Onboarding Specialist", "content": "Job SummaryWe are seeking a highly skilled and experienced Senior Customer Onboarding Specialist to join our SaaS Professional Services Team at Freshworks. In this role, you will ensure seamless implementation and adoption of our product suite. You will collaborate with IT Project Managers to...

  • Senior Customer Onboarding Specialist

    vor 2 Wochen

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    {"title": "Senior Customer Onboarding Specialist", "content": "Job SummaryWe are seeking a highly skilled and experienced Senior Customer Onboarding Specialist to join our SaaS Professional Services Team at Freshworks. In this role, you will ensure seamless implementation and adoption of our product suite. You will collaborate with IT Project Managers to...

  • Senior Customer Onboarding Expert

    vor 3 Wochen

    Berlin, Berlin, Deutschland Freshworks Vollzeit

    Job OverviewWe are seeking a highly skilled and experienced Senior Customer Onboarding Specialist to join our SaaS Professional Services Team at Freshworks. In this role, you will ensure seamless implementation and adoption of our product suite. You will collaborate with IT Project Managers to configure our products according to customer requirements and...

Customer Onboarding

vor 4 Monaten

BerlinFriedrichshain, Berlin, Deutschland marta Vollzeit
**marta ist die führende Plattform für selbständige Betreuer**: innen in Deutschland und verbindet diese direkt mit Familienangehörigen auf der Suche nach Hilfe. Wir machen Altenpflege transparenter, erschwinglicher und zuverlässiger. Der Markt ist heute immer noch hauptsächlich analog und höchst dysfunktional. Die Pflege ist unzureichend und Betreuungskräfte verdienen oft zu wenig. Unser Ziel ist es, Transparenz in diesen undurchsichtigen Markt zu bringen und unsere Nutzer in die Lage zu versetzen, ihre täglichen Herausforderungen mit Dienstleistungen zu bewältigen, die ihnen das Leben erleichtern.

Nachdem wir gerade unsere Seed-Finanzierungsrunde abgeschlossen haben, expandieren wir stark und suchen nach engagierten Teammitgliedern, die sich unserer Mission anschließen möchten. Because we care.

Aufgaben
- Kommunizieren Sie mit neu registrierten Betreuungskräften via E-Mail (nur nicht-sprachliche Kommunikation)
- Review und Kontrolle aller Dokumente für das Onboarding unserer Nutzer: innen
- Rechtzeitige und effiziente Beantwortung von Anfragen unterschiedlicher Art
- Du bearbeitest, kontrollierst behördliche Anmeldungen und Versicherungen
- Erkennen und Melden von Trends bei Nutzer: innen Anfragen an das Management Team
- Umsetzung von Best-Practices
- Du arbeitest neue Konzepte zu Optimierung unser Costumer Experience aus
- Du kommunizierst direkt mit dem Behörden und übersiehst die steuerliche Erfassung unser Nutzer: innen
- Du löst selbständig eingehende Anfragen aller Nutzer: innen
- Du bearbeitest die Reisebuchungen für unsere Mitarbeiter: innen und ausgewählte externe Partner: innen

Qualifikation
- Du verfügst über sehr gute Organisationsfähigkeit und Kommunikationsstärke sowie eine zuverlässige und strukturierte Arbeitsweise
- Du bist ein/e Teamplayer: in
- Du hast eine lösungsorientierte Denkweise und positive Ausstrahlung
- Du möchtest Dich gerne weiter entwickeln und unser junges Unternehmen voran bringen
- Dank deiner ausgeprägten Hands-On Mentalität bist du in der Lage zu priorisieren und eigenständig und lösungsorientiert zu arbeiten
- Du bringst sehr gute Deutschkenntnisse in Wort und Schrift mit (C-lvl)
- gute Englischkenntnisse von Vorteil
- Rumänisch, Polnisch oder Litauisch sind ein großes Plus

**Benefits**:

- Du arbeitest an einer wichtigen Mission und hast die Chance, mit uns den Pflegenotstand positiv zu beeinflussen
- Du wirst Teil eines internationalen Teams mit über 50 Mitarbeiter: innen aus neun verschiedenen Ländern mit Büros in Berlin, Litauen, Rumänien und Polen
- Starke Wachstums
- und Lernmöglichkeiten
- Unser Büro bietet alles, was Du brauchst: Von neuester Technik bis hin zum Fitnessstudio, das Du während der Mittagspause nutzen kannst. Oder wann auch immer Dir danach ist
- Bier, Wein, frischer Orangensaft, Auswahl an diversen Teesorten und der (wahrscheinlich) beste Büro Kaffee, den Du je getrunken hast. Obst, Müsli, Haribo, regelmäßige Team Events und vieles mehr.
- 27 Urlaubstage
- Genieße Deine Pausen oder Feierabend auf der großen Dachterrasse
- Super Lage und Verkehrsanbindung - direkt gegenüber vom Ostbahnhof