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Director Customer Service

vor 3 Monaten


Hamburg, Hamburg, Deutschland Hofer Automotive GmbH Vollzeit
Kundenbetreuer im Fuhrparkmanagement (m/w/d)

Direkte Personalvermittlung

Wir verstehen uns als Wegbegleiter für den Wandel.

Für eines der größten herstellerunabhängigen Fuhrparkmanagementunternehmen in Deutschland suchen wir Dich als Director Customer Service (m/w/d).
Das wachsende Unternehmen steuert rund Fahrzeuge für über 230 renommierte Unternehmen. Basis des Erfolgs sind innovative und maßgeschneiderte Fuhrparkmanagement-Lösungen.

**Ihre Aufgaben**:

- Eigenverantwortliches Lenken der kompletten Fahrzeugflotten Deiner Kunden im Rahmen einer Dienstleistungslösung
- Beratung unserer namhaften Kunden hinsichtlich aller Fragen rund um das Thema Fuhrparkverwaltung (von der Beschaffung, über die Finanzierung bis zur Vermarktung)
- Enge Zusammenarbeit mit den Fachabteilungen
- Optimierung der Fuhrparks Deiner Kunden und Realisierung potenzieller Einsparungen
- Kundenindividuelle Steuerung des Vertriebs von Zusatzleistungen und -produkten - von der Angebotserstellung bis zum Abschluss

sowie die Koordination zwischen Deinen Kunden, unseren Handelspartnern sowie Deinen Kollegen aus den verschiedenen Fachbereichen wie z.B. dem Vertriebsaußendienst

**Ihre Qualifikation**:

- Du verfügst über eine erfolgreich abgeschlossene Berufsausbildung in der Service
- und Dienstleistungsbranche, kaufmännisch oder technisch.
- Eine hohe Serviceorientierung und ein ausgeprägter Dienstleistungscharakter zeichnen Dich aus.
- Du setzt Dich mit Leidenschaft dafür ein, für Deine Kunden die passenden Ergebnisse und Lösungen zu liefern.
- Auf wechselnde Kundenbedürfnisse stellst Du Dich schnell ein.
- Erfahrung in der Automobilbranche ist von Vorteil.
- Sicherheit im Umgang mit den gängigen Softwareprogrammen (MS Office, insbesondere Excel/Word) bringst Du mit.

**Das bietet das Unternehmen**:

- Spannende Tätigkeiten in einem sich nachhaltig entwickelnden Wachstumsmarkt
- Leistungsgerechtes und dynamisches Vergütungssystem
- 30 Tage Urlaub
- Sehr gute Weiterbildungs
- und Weiterentwicklungsmöglichkeiten (wie Fach
- und Führungskarrieren im Konzernverbund)
- Flexible Arbeitszeitgestaltung
- Etablierten Arbeitgeber mit über 25 Jahren Markterfahrung
- Viele weitere spannende Goodies - u.a. Mitarbeiterevents, Mobilitätslösungen für unsere Mitarbeiter, kalte und warme Getränke, frisches Obst und Gemüse, Kooperationen mit Fitnessstudios und vieles mehr

Du siehst in dieser Position Deine Chance? Dann sende uns bitte Deine aussagekräftigen Bewerbungsunterlagen unter Angabe der Gehaltsvorstellungen und des frühestmöglichen Eintrittsdatums.

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