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Customer Service Representative
vor 2 Monaten
At Maximum Personalmanagement GmbH, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Promote and maintain a positive customer experience through effective communication and issue resolution.
- Respond to customer inquiries and concerns in a timely and professional manner.
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
- Develop and maintain a thorough understanding of our products and services to provide accurate information to customers.
- Identify and escalate customer complaints to ensure prompt resolution.
- High school diploma or equivalent required; degree in a related field preferred.
- Minimum 1 year of customer service experience in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and adapt to changing priorities.
- Proficiency in Microsoft Office and other software applications.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
