Customer Service Representative

Vor 5 Tagen

Hamburg, Hamburg, Deutschland Maximum Personalmanagement GmbH Vollzeit
Customer Service Role

At Maximum Personalmanagement GmbH, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Promote and maintain a positive customer experience through effective communication and issue resolution.
  • Respond to customer inquiries and concerns in a timely and professional manner.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
  • Develop and maintain a thorough understanding of our products and services to provide accurate information to customers.
  • Identify and escalate customer complaints to ensure prompt resolution.
Requirements:
  • High school diploma or equivalent required; degree in a related field preferred.
  • Minimum 1 year of customer service experience in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Proficiency in Microsoft Office and other software applications.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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