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Customer Experience Manager
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
vor 2 Wochen
Offenbach, Hessen, Deutschland Jobactive GmbH VollzeitWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Inbound Call Center Agent at Jobactive GmbH.About the Role:As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone. Your primary goal will be to resolve customer...
Customer Service Specialist
vor 3 Monaten
Customer Service Specialist (gn)
**Ihre Bewerbung als Customer Service Specialist (gn) ist in besten Händen**:
Finden Sie mit **Stegmann **den richtigen Job Als Spezialist für Fachkräfte aus Industrie, Technik und Handwerk mit Deutschland weit 49 Standorten bringen wir die nötige Erfahrung mit, um Ihre Fähigkeiten bestmöglich einzusetzen.
**Unser Angebot an Sie**:
- ** Gehalt ab 2.900 € /brutto/Monat**:
- Weihnachts
- und Urlaubsgeld
- Zahlreiche Mitarbeiter Rabatte
- Kostenlose Beratung und Vermittlung
- Passgenaue Stellenauswahl
- Persönliche Betreuung und Profilerstellung
- Vorbereitung auf Bewerbungsgespräche
- Interessante Unternehmen kennenlernen in der Region
Bei unserem Kundenunternehmen erwarten Sie außerdem:
- Parkplätze
- Kantine
- Zentrale Lage
**Das sind Ihre Aufgaben**:
- Überwachung und Verwaltung von KPIs (Gesundheitsmetriken)
- Verwalten von Eskalationen und kritischen Problemen
- Sicherstellen, dass die internen Teams aufeinander abgestimmt sind
- interne Roadmaps und Projekte leiten
- Schulungen durchführen
- Überprüfen der Kundenkontakte
- Unterstützung der Betriebs
- und Account Executive-Planung
- Leiten der Kick-off-Sitzungen zum Onboarding
**Das bringen Sie mit**:
- Abgeschlossene kaufmännische Berufsausbildung
- Erfahrung in der KPI Steuerung
- Sicherer Umgang mit EDV und MS-Office-Programmen
- sehr gute Englisch und Deutsch-Kenntnisse
**Interessiert?**:
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