Aktuelle Jobs im Zusammenhang mit Technical Service Specialist - Offenbach, Hessen - Falken Tyre Europe GmbH
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Technical Service Specialist
vor 2 Monaten
Falken Tyre Europe GmbH is seeking a highly skilled Technical Service Specialist to join our team. As a key member of our technical service team, you will be responsible for providing on-site technical support to customers in the D-A-CH region, as well as mid-term technical support for additional countries.
Key Responsibilities:- Technical Support: Provide on-site technical support to customers in the D-A-CH region, focusing on truck and car tires.
- Mid-term Technical Support: Provide technical support for additional countries, such as Benelux and France.
- Planning and Coordination: Plan and coordinate technical service needs, including tire tests and inspections.
- Complaint Handling: Handle customer complaints and create inspection reports.
- Training and Development: Plan and conduct internal and external technical training sessions.
- Continuous Improvement: Continuously observe and analyze feedback on product quality and implement improvements.
- Experience: Prior experience in customer service, tire industry, or trade.
- Technical Knowledge: Excellent knowledge of tire industry and technical service principles.
- Communication Skills: Excellent communication skills in English and German, with French language skills being advantageous.
- Work Approach: Structured work approach and independent action.
- Software Skills: Good knowledge of common MS Office 365 and SAP applications.
- Motivated Team: Join a motivated team in a modern working environment.
- Benefits: Company pension, health insurance, flexible working hours, remote work (60%), good development opportunities, 13th-month salary, and parking.
