Aktuelle Jobs im Zusammenhang mit Customer Experience Manager - Offenbach, Hessen - VDE

  • Customer Experience Strategist

    vor 1 Woche

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We are seeking a Customer Journey Manager to join our team at Hyundai.Main Responsibilities:• Develop and implement customer care center strategies to enhance customer experience• Conduct thorough audits and mappings of customer journeys across all channels• Collaborate with cross-functional teams to define and shape customer experience strategies•...

  • Customer Experience Manager

    vor 2 Monaten

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  • Customer Experience Manager

    vor 2 Monaten

    Offenbach, Hessen, Deutschland Hyundai Motor Deutschland GmbH Vollzeit

    JobbeschreibungWir suchen einen erfahrenen Customer Experience Manager, der unsere Kundenbeziehungen weiterentwickeln und unsere digitale Transformation vorantreiben möchte.AufgabenEntwickeln und implementieren Sie eine integrierte Customer Journey, die auf die Unternehmensziele ausgerichtet ist.Optimieren Sie die Customer Experience Prozesse über alle...

  • Customer Experience Strategist

    vor 4 Wochen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We're seeking a Customer Journey Manager to drive customer experience strategy across all touchpoints, platforms, and systems.Develop and implement customer journey maps to identify areas for improvement and optimize customer experiences.Collaborate with cross-functional teams to design and deliver customer-centric solutions.Analyze customer data and...

  • Customer Experience Strategist

    vor 4 Wochen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We're seeking a Customer Journey Manager to drive customer experience strategy across all touchpoints, platforms, and systems.Develop and implement customer journey maps to identify areas for improvement and optimize customer experiences.Collaborate with cross-functional teams to design and deliver customer-centric solutions.Analyze customer data and...

  • Customer Experience Strategist

    vor 4 Wochen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We're seeking a Customer Journey Manager to drive customer experience strategy across all touchpoints, platforms, and systems.Develop and implement customer journey maps to identify areas for improvement and optimize customer experiences.Collaborate with cross-functional teams to design and deliver customer-centric solutions.Analyze customer data and...

  • Customer Experience Strategist

    vor 4 Wochen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We're seeking a Customer Journey Manager to drive customer experience strategy across all touchpoints, platforms, and systems.Develop and implement customer journey maps to identify areas for improvement and optimize customer experiences.Collaborate with cross-functional teams to design and deliver customer-centric solutions.Analyze customer data and...

  • Customer Experience Strategist

    vor 4 Wochen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We're seeking a Customer Journey Manager to drive customer experience strategy across all touchpointsAs a key member of our team, you'll be responsible for auditing and mapping customer journeys across all channels, defining and shaping the customer experience strategy, and developing high-level capability roadmaps.Key Responsibilities:Lead the...

  • Customer Experience Strategist

    vor 4 Wochen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We're seeking a Customer Journey Manager to drive customer experience strategy across all touchpointsAs a key member of our team, you'll be responsible for auditing and mapping customer journeys across all channels, defining and shaping the customer experience strategy, and developing high-level capability roadmaps.Key Responsibilities:Lead the...

  • Customer Experience Strategist

    vor 4 Wochen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We're seeking a Customer Journey Manager to drive customer experience strategyAs a key member of our team, you'll be responsible for designing and implementing customer journeys across all touchpoints, platforms, and systems. Your expertise will help shape our customer experience strategy, ensuring seamless interactions and exceptional outcomes.Key...

  • Customer Experience Strategist

    vor 4 Wochen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We're seeking a Customer Journey Manager to drive customer experience strategyAs a key member of our team, you'll be responsible for designing and implementing customer journeys across all touchpoints, platforms, and systems. Your expertise will help shape our customer experience strategy, ensuring seamless interactions and exceptional outcomes.Key...

  • Customer Experience Strategist

    vor 3 Wochen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We're seeking a Customer Journey Manager to drive customer experience strategyAs a key member of our team, you'll be responsible for designing and implementing customer journeys across all touchpoints, platforms, and systems. Your expertise will help shape our customer experience strategy, ensuring seamless interactions and exceptional outcomes.Key...

  • Customer Experience Strategist

    vor 3 Wochen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We're seeking a Customer Journey Manager to drive customer experience strategyAs a key member of our team, you'll be responsible for designing and implementing customer journeys across all touchpoints, platforms, and systems. Your expertise will help shape our customer experience strategy, ensuring seamless interactions and exceptional outcomes.Key...

  • Customer Experience Strategist

    vor 2 Wochen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We are seeking a Customer Journey Manager to join our team at Hyundai.Develop and implement customer care strategies across all channels.Map and audit customer journeys to identify areas for improvement.Collaborate with cross-functional teams to design and shape customer experiences.Supervise reporting, optimization, testing, and validation of customer...

  • Customer Experience Strategist

    vor 2 Wochen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We are seeking a Customer Journey Manager to join our team at Hyundai.Develop and implement customer care strategies across all channels.Map and audit customer journeys to identify areas for improvement.Define and shape the customer experience strategy across all touch points, platforms, and systems.Supervise tasks such as reporting, optimizing, testing, and...

  • Customer Experience Strategist

    vor 3 Wochen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We are seeking a highly skilled Customer Journey Manager to join our team at Hyundai.About the Role:Develop and implement customer journey strategies across all touchpoints and platforms.Lead the auditing and mapping of customer journeys across all channels.Collaborate with cross-functional teams to define and shape the customer experience.Design and...

  • Customer Experience Strategist

    vor 3 Wochen

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    We are seeking a highly skilled Customer Journey Manager to join our team at Hyundai.About the Role:Develop and implement customer journey strategies across all touchpoints and platforms.Lead the auditing and mapping of customer journeys across all channels.Collaborate with cross-functional teams to define and shape the customer experience.Design and...

  • Customer Experience Team Lead

    vor 2 Wochen

    Offenbach, Hessen, Deutschland Hyundai Motor Deutschland GmbH Vollzeit

    Job DescriptionWir suchen einen erfahrenen Teamleiter (m/w/d) Customer Experience für unsere Hyundai Motor Deutschland GmbH in Offenbach am Main.ÜberblickAls Teamleiter (m/w/d) Customer Experience sind Sie verantwortlich für die Entwicklung und Umsetzung von Strategien zur Verbesserung der Customer Experience bei Hyundai Motor Deutschland GmbH. Sie werden...

  • Teamleiter (m/w/d) Customer Experience

    vor 1 Woche

    Offenbach, Hessen, Deutschland Hyundai Vollzeit

    Als Teamleiter (m/w/d) Customer Experience bei Hyundai Motor Deutschland sind Sie ein wichtiger Teil der digitalen Transformation des Unternehmens. Sie definieren strategische und taktische Ziele für die Kundenbeziehungen und entwickeln Lösungen, Prozesse und Maßnahmen für ein nahtloses, personalisiertes Kundenerlebnis. Ihre Aufgaben umfassen die...

  • Customer Experience Team Lead

    vor 1 Monat

    Offenbach, Hessen, Deutschland Hyundai Motor Deutschland GmbH Vollzeit

    Job DescriptionWir suchen einen erfahrenen Customer Experience Team Lead, der unsere Kundenbeziehungen weiterentwickeln und unsere digitale Transformation vorantreiben möchte.AufgabenEntwickeln und implementieren Sie eine integrierte Customer Journey, die auf die Unternehmensziele ausgerichtet ist.Optimieren Sie die Customer Experience Prozesse über alle...

Customer Experience Manager

vor 2 Monaten

Offenbach, Hessen, Deutschland VDE Vollzeit
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Customer Service & Support Specialist. As a key member of our organization, you will be responsible for ensuring that customer inquiries and issues are resolved efficiently and effectively.

Key Responsibilities
  • Coordinate and manage customer projects, ensuring timely completion and high-quality results.
  • Develop and maintain strong relationships with customers, providing exceptional service and support.
  • Collaborate with internal teams, including sales and technical departments, to ensure seamless communication and project execution.
  • Prepare and send proposals, contracts, and other customer-facing documents.
  • Manage customer data, including contact information and project details.
  • Coordinate logistics and ensure timely delivery of customer projects.
  • Participate in customer meetings and events, providing expert guidance and support.
Requirements
  • Bachelor's degree in a related field, such as business administration or marketing.
  • Minimum 2 years of experience in customer service, project coordination, or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
  • Proficiency in MS Office and other relevant software applications.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • Competitive salary and benefits package, including health insurance and retirement plan.
  • Opportunities for professional growth and development, including training and mentorship programs.
  • Collaborative and dynamic work environment, with a team of experienced professionals.
  • Flexible work arrangements, including remote work options and flexible hours.
  • Access to cutting-edge technology and tools, including software and equipment.