Wir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können
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Senior Program Manager
Vor 2 Tagen
Berlin, Berlin, Deutschland Amazon CS Berlin GmbH - C25 VollzeitSenior Program Manager - Customer ExperienceAmazon CS Berlin GmbH - C25 is seeking a skilled Senior Program Manager to join their team in Europe. The ideal candidate will play a crucial role in enhancing the customer experience through a Voice of Customers (VOC) program.The successful applicant must have a strong background in managing complex expansion...
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Senior Program Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Amazon CS Berlin GmbH - C25 VollzeitSenior Program Manager - Customer ExperienceAmazon CS Berlin GmbH - C25 is seeking a talented Senior Program Manager to enhance our Customer Service (CS) operations in Europe. The selected candidate will be instrumental in driving improvements through a Voice of Customers (VOC) initiative.The ideal candidate will possess a robust background in managing...
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Senior Program Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Amazon CS Berlin GmbH - C25 VollzeitSenior Program Manager - Customer ExperienceAmazon CS Berlin GmbH - C25 is seeking a talented Senior Program Manager to enhance our customer service initiatives in Europe. The selected candidate will be instrumental in driving improvements through a Voice of Customers (VOC) program.The ideal candidate will possess a robust background in managing intricate...
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Technical Program Manager
vor 1 Stunde
Berlin, Berlin, Deutschland Amazon Development Center Germany GmbH VollzeitAbout the RoleWe are seeking a highly skilled Technical Program Manager to join our team at Amazon Development Center Germany GmbH. As a Technical Program Manager, you will play a critical role in leading the development of Live TV software for Fire TV, a platform used by millions of people worldwide.Key ResponsibilitiesCollaborate with product managers and...
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Product Manager
vor 6 Stunden
Berlin, Berlin, Deutschland HelloFresh VollzeitWelcome to HelloFresh**Job Summary**We are seeking a highly skilled Product Manager - Customer Experience to join our Engagement Alliance team. As a key member of our product development team, you will be responsible for enhancing our customers' ordering experience across various platforms.**Key Responsibilities**Develop and implement user-centric strategies...
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Courier Experience Program Lead, Emea Commops
vor 3 Monaten
Berlin, Deutschland Uber Vollzeit**About EMEA Community Operations**: Community Operations (CommOps) is pioneering how Uber interacts with users around the globe. We support all Uber business lines and propositions (Mobility verticals like Rides, Hailables; Delivery verticals like Eats and Grocery, and specific propositions like Uber for Business) and cover a broad range of activities...
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Sales Program manager
Vor 3 Tagen
Berlin, Deutschland NetApp VollzeitTitle: Sales Program manager Location: Bangalore, Karnataka, IN, 560071 Requisition ID: 127240 Job SummaryThe Renewal Quoting team is responsible for helping Renewal Specialists and Customer Success Managers identify and execute on sales opportunities and provide renewal quotations for the Hybrid Cloud and Public Cloud customers. As a Sales Ops Program...
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Customer Experience Manager
vor 2 Wochen
Berlin, Berlin, Deutschland S-Communication Services VollzeitCustomer Experience Manager (m/w/d) Arbeitszeit Vollzeit Karriere Ebene Position mit Berufserfahrung Wir sind mehr als eine Agentur für mehr als eine Bank. Wir sind der zentrale Partner für Kommunikation und digitale Services in der Sparkassen-Finanzgruppe. Mit mehr als 500 Mitarbeiter:innen vernetzt die S-Com sämtliche Disziplinen der...
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Head of Customer Experience, Germany
vor 3 Monaten
Berlin, Deutschland Amazon Deutschland Services GmbH VollzeitBachelor’s Degree - Experience in improving customer service and building scalable, long-term solutions to remove customer pain-points - Strong people management skills with experience of leading and motivating multi functional groups in a diverse environment - Fluent English & German language. - Ability to think strategically and to drive the detailed...
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Customer Experience Associate Italy
vor 2 Wochen
Berlin, Berlin, Deutschland KoRo VollzeitYour Responsibilities Are you proficient in Italian and dedicated to delivering exceptional customer support? At KoRo, we present a thrilling opportunity for you. As a Junior Customer Service Manager Italy (m/f/d), you will be instrumental in embodying our brand with enthusiasm and ensuring our Italian-speaking clientele receives outstanding assistance. Join...
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Global Head of Customer Experience
vor 3 Monaten
Berlin, Berlin, Deutschland AVOMIND VollzeitAbout our clientThey understand the challenges of running out of Internet when needed the most or returning from a trip only to discover unexpected charges on the bill. After exploring data roaming and pocket WiFi options, they have identified the best solution: purchasing an eSIM card, the virtual SIM card for connecting to the Internet abroad. Our client...
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Sr Technical Program Manager-Berlin, Fire TV Experience
vor 2 Monaten
Berlin, Deutschland Amazon Development Center Germany GmbH VollzeitFire TV is how millions of people watch, share, and enjoy TV every day. We are looking for talented engineering professionals to help Fire TV become the global leader in entertainment with the best experience for customers and partners and the broadest selection of Live content and services.In this role, you will work with a team of engineers building Live...
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Customer Experience Specialist
vor 3 Monaten
Berlin, Berlin, Deutschland AVOMIND VollzeitThe companyOur client is an international eSIM shop for more than 130 destinations. It's simple to set up and provides 4G connection around the world. You'll connect to the internet just by scanning a QR code, and you'll never have to pay roaming fees again. Our client believes that the customer experience is the most important part of their business....
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Sales Program Manager
vor 1 Tag
Berlin, Berlin, Deutschland NetApp VollzeitJob Title: Sales Program Manager - Renewal QuotingJob Summary:The Renewal Quoting team is responsible for assisting Renewal Specialists and Customer Success Managers in identifying and executing on sales opportunities and providing renewal quotations for Hybrid Cloud and Public Cloud customers. As a Sales Ops Program Manager, you will be responsible for...
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Senior Customer Marketing Manager
vor 1 Tag
Berlin, Berlin, Deutschland SAP Leanix VollzeitAbout the RoleWe are seeking a highly skilled Senior Customer Marketing Manager to join our team at SAP LeanIX. As a key member of our marketing team, you will be responsible for developing and executing customer marketing strategies that drive business growth and customer engagement.Key ResponsibilitiesDevelop Customer Marketing Strategy: Create and...
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Customer Experience Coordinator
vor 3 Wochen
Berlin, Berlin, Deutschland BRUNA The Label VollzeitPosition: Customer Happiness Manager at BRUNABRUNA is an innovative D2C E-commerce brand dedicated to crafting sustainable and exquisite jewelry pieces. Our goal is to not only create timeless, high-quality products but also to foster positive transformation within the industry. Become a vital part of our mission.Key Responsibilities:Address customer...
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Customer Experience Coordinator
vor 2 Wochen
Berlin, Berlin, Deutschland BRUNA The Label VollzeitPosition: Customer Happiness Manager at BRUNA The LabelBRUNA The Label is an innovative D2C E-commerce brand dedicated to crafting sustainable and exquisite jewelry. Our mission extends beyond creating timeless, high-quality pieces; we aim to foster positive transformation within the industry. Become a vital part of our dynamic journey.Key...
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HVAC Systems Program Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Amazon VollzeitAbout AmazonAt Amazon, we are committed to being the most customer-centric organization globally. To achieve this, we seek exceptionally talented, bright, and driven individuals.Role OverviewThe Reliability, Maintenance, and Engineering (RME) team at Amazon is looking for a Technical Infrastructure Program Manager with a focus on HVAC Design and...
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Global Head of Customer Experience
vor 3 Monaten
Berlin, Deutschland AVOMIND VollzeitAbout our clientThey understand the challenges of running out of Internet when needed the most or returning from a trip only to discover unexpected charges on the bill. After exploring data roaming and pocket WiFi options, they have identified the best solution: purchasing an eSIM card, the virtual SIM card for connecting to the Internet abroad. Our client...
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Senior Program Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Amazon Development Center Germany GmbH VollzeitAbout Fire TVFire TV is a platform that enables millions of users to watch, share, and enjoy television content daily.Role OverviewWe are seeking skilled engineering professionals to contribute to Fire TV's mission of becoming the premier destination for entertainment, offering an unparalleled experience for our customers and partners, along with an...
Customer Experience Program Manager
vor 2 Monaten
As a Program Manager, you will be an integral member of a team within HLS Solutions that is working to empower clinicians to achieve more with groundbreaking healthcare-oriented copilots. The ideal candidate will be excited about waking up every morning to apply their skills in healthcare documentation and AI knowledge to developing and deploying new technologies and experiences centered around driving positive healthcare outcomes.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
You'll serve as a clinical expert for the Clinical Integrity product development team--ensuring clinical excellence in every aspect of product design and delivery and leading projects critical to the product’s success. You’ll also work closely with customers—analyzing, categorizing, and communicating their product feedback to internal
teams to drive quick action that will transform our product into the most beloved digital companion in healthcare.
Responsibilities
As a medical expert and clinical project manager you will develop guidelines, requirements and benchmarks to our AI research and application product management teams.
Responsibilities Include
- Writing to the highest degree of accuracy a medical document based on an ambient recording.
- Gather, analyze, and categorize customer feedback—highlighting key themes, quantifying frequency and
- Refine as requirements, propose priorities and influence backlog for next AI model design.
- Collaborate and
and solve myriad complex problems in a creative and thoughtful way
- Assist with defining product and program strategy from customer interactions
- Strengthens the rapport with customers by providing relevant product advice
Minimum/Required Qualifications:
- Bachelor’s degree in healthcare clinical role such as nursing, PA or equivalent
- Multi-year experience as a medical professional who has a role in writing patient medical documentation in ambulatory and inpatient settings. This includes nursing professionals, PA, and others with higher levels of medical care education
- Current knowledge of health documentation standards.
- Comfortable working with distributed teams
- Experience in sourcing, evaluating, and applying medical guidelines to medical AI development
- Aligned to building a collaborative product culture where product, engineering, customer success, and design support, listen to, and respectfully challenge each other to get to the best product
English Language: fluent in reading, writing and speaking.
German Language: fluent in reading, writing and speaking.
Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud
Background Check
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
