Sr Technical Program Manager-Berlin, Fire TV Experience
vor 2 Monaten
In this role, you will work with a team of engineers building Live CX for Fire TV. A successful candidate will have strong technical ability, excellent project management skills, great communication skills and motivation to achieve results in a fast-paced environment.
The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, product managers, marketers, customer service leads as well as external partners (inc. device manufacturers, brand & retailers).
We are looking for someone with a rich background in Live TV, with deep customer focus, as well as a passion for all that goes into making timely, well-founded data-driven decisions possible.
Key job responsibilities
In this role, candidate will have to -
1) Work with Product managers and SDMs to develop new components needed for Live Middleware to deliver multiple device launches
2) Dive deep into technical challenges related to scalability, reliability, performance of the middleware to work across multiple partners
3) Deliver critical programs across many teams to make best in class Live TV experiences for our customers
About the team
We drive Fire TV customer experience (CX) by supporting Live TV software foundations in Europe (DE/EU). We own device customization and onboarding for new markets and regions required for building delightful Live TV experience
This is a high visibility team which owns a key piece of Fire TV technology, and we have almost complete cross-functional ownership of our components and roadmap based in Berlin (we still rely on Seattle for UX support, and continue to have close interactions with partner teams).
Key job responsibilities
Contribute to the design and implementation of features on Fire TV devices spanning all types (TVs, Sticks, Cubes, other), focusing on constantly improving the daily experience of millions of customers.
BASIC QUALIFICATIONS
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- Experience in technical program management working directly with software engineering teams-
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