Head of Solutions Delivery

vor 2 Monaten

Munich, Deutschland DeepOpinion Vollzeit
Your mission

As the Head of Solutions Delivery, you will play a pivotal role in leading the end-to-end delivery of our innovative solutions to clients globally. You will manage and scale a high-performing team while ensuring seamless implementation, customer satisfaction, and operational excellence. Your leadership will drive the success of large-scale projects, helping clients achieve their business goals through cutting-edge automation and AI technology.
Your Responsibility:

  • Lead the Solutions Delivery team, ensuring timely, high-quality implementation of our solutions for clients.
  • Define and optimize delivery processes, continuously improving performance and client satisfaction.
  • Collaborate closely with sales, product, and technical teams to align on customer requirements and deliverables.
  • Oversee the onboarding and support of clients, ensuring a seamless transition from sales to delivery and ongoing support.
  • Act as a trusted advisor to clients, understanding their business needs and delivering tailored solutions.
  • Foster strong relationships with key stakeholders and decision-makers across client accounts.
  • Monitor project progress, manage resources, and mitigate risks to ensure projects stay on track.
  • Drive team development, providing mentorship, guidance, and performance management for the Solutions Delivery team.
  • Analyze client feedback and collaborate with the product team to inform future development and innovation.
  • Ensure all solutions are delivered in compliance with agreed terms, technical requirements, and budget constraints.
Your profile

  • Proven experience in leading solutions delivery or project management teams, particularly in the tech or SaaS space.
  • Strong expertise in managing large-scale solution implementations, preferably with automation, AI, or enterprise software solutions.
  • Minimum of 5-7 years of experience in solutions delivery, technical consultancy, or a similar role.
  • Exceptional leadership and people management skills with the ability to inspire and grow a high-performing team.
  • Excellent problem-solving skills, with a strategic mindset and a proactive approach to challenges.
  • Strong understanding of project management methodologies and tools, ensuring projects are delivered on time and within scope.
  • Excellent communication skills in English (German is a great plus), with the ability to simplify complex concepts for clients and stakeholders.
  • Experience working cross-functionally with sales, product, and engineering teams.
  • Familiarity with automation platforms, AI, and intelligent process automation is highly desirable.
What we offer

  • Remote Work & Culture: Enjoy the freedom to work from anywhere, whether it's the streets of Munich, the beauty of Innsbruck, or beyond. Join our vibrant, remote-first team.
  • Be among the first 50 to revolutionise industry standards. This is your chance to enter the big league and be part of the next unicorn.
  • Supercharge Your Career: Take on responsibility from day one, learn rapidly, and accelerate your professional growth.
  • Enjoy competitive salaries and equity options, ensuring your hard work pays off.
  • Gain access to top-tier advisors and investors in their fields.
  • Work with high-quality, state-of-the-art equipment

We want to promote diversity and live it through empathy and a respectful, open approach. We want you to feel comfortable throughout our application process: you decide whether you want to include a photo of your application. We evaluate them based on your professional competencies - regardless of your social and cultural background, gender, age, religion, sexual orientation, and skin color.About us

About DeepOpinion

DeepOpinion is a well-financed and rapidly growing SaaS technology startup located in Innsbruck and Munich. DeepOpinion is surfing the next wave of automation solutions that will enable companies to automate repetitive cognitive processes using AI/machine learning. Our mission is to free people from repetitive cognitive tasks so that their work is meaningful again, ultimately shaping the future of work.

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