Head of Eu Dsp Learning Systems, Delivery Service

vor 5 Monaten

Munich, Deutschland Amazon Deutschland Transport GmbH Vollzeit

Strong experience with Learning Management Systems (LMS) and related technologies.
- Strong experience with Docebo or Articulate LMS and tech automations
- Knowledge of API/LMS integrations, Salesforce would be an advantage
- Strong experience in developing and delivering against an L&D strategy for external audiences.
- Excellent skills in digital learning content creation and e-learning authoring tools.
- Excellent written and verbal communications skills and a high bar for accuracy.
- This leader is an owner and expected to work autonomously in a fast-paced and rapidly changing environment.

This role interacts with partners sourced from different backgrounds and levels, so strong communication skills plus the ability to influence and convey complex issues into simple learning solutions is essential. You will be the face of the learning journey and work in partnership with in country teams and your team of learning managers and specialists to evolve learning material for business needs that make our new entrepreneurs successful. This is a key role in the new DSP program with lots of visibility. In addition, there will be plenty of opportunity to innovate via new L&D projects for our existing DSPs. This role will require frequent travel, up to 50% in peak periods.
Location of the role is flexible across EU.

Key job responsibilities
- Lead a team of learning managers and specialists to develop complete learning solutions. Participate in the design, delivery and measurement of leadership development events, learning programs and performance support initiatives for our business providers in last-mile.
- Participate in project teams to build positive, collaborative partnerships among SMEs, team members and stakeholders to scale learning and performance solutions.
- Supporting our business development team by presenting our overall DSP program in front of groups, large and small, including a strong ability to answer complex questions on the fly.
- This role requires flexibility to travel to accommodate business need - up to 50% in peak onboarding periods.

About the team
At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we are constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come build the future with us

Munich, BY, DEU
- Prior L&D, logistics or human resources experience.
- Master degree in education, psychology, or adult learning.
- Ability to create and report using Tin Can in learning experiences.
- Experience in managing big data
- experience in leading large group sessions incl. virtual training
- Excellent experience in owning and developing standards for curriculum development and content.
- Experience consulting with business partners to identify needs and develop innovative solutions.

m/w/d

  • Senior DSP Manager, EU Delivery Service Partner

    vor 1 Monat

    Munich, Deutschland Amazon TA Vollzeit

    The rapidly growing EU Central DSP Management team works across multiple European countries to optimize our end-to-end relationships with Delivery Service Partners (DSPs) who deliver directly to our customers. We are seeking a candidate who is ready to take ownership of strategic programs and initiatives, utilizing strong analytical and project management...

  • Senior DSP Manager, EU Delivery Service Partner

    vor 4 Wochen

    Munich, Deutschland Amazon TA Vollzeit

    The rapidly growing EU Central DSP Management team works across multiple European countries to optimize our end-to-end relationships with Delivery Service Partners (DSPs) who deliver directly to our customers. We are seeking a candidate who is ready to take ownership of strategic programs and initiatives, utilizing strong analytical and project management...

  • Senior DSP Manager, EU Delivery Service Partner

    vor 2 Monaten

    Munich, Deutschland Amazon TA Vollzeit

    The rapidly growing EU Central DSP Management team works across multiple European countries to optimize our end-to-end relationships with Delivery Service Partners (DSPs) who deliver directly to our customers. We are seeking a candidate who is ready to take ownership of strategic programs and initiatives, utilizing strong analytical and project management...

  • Senior DSP Manager, EU Delivery Service Partner

    vor 2 Wochen

    Munich, Deutschland Amazon TA Vollzeit

    The rapidly growing EU Central DSP Management team works across multipleEuropean countries to optimize our end-to-end relationships with DeliveryService Partners (DSPs) who deliver directly to our customers. We are seekinga candidate who is ready to take ownership of strategic programs andinitiatives, utilizing strong analytical and project management...

  • Senior DSP Manager, EU Delivery Service Partner

    vor 2 Monaten

    Munich, Deutschland Amazon TA Vollzeit

    The rapidly growing EU Central DSP Management team works across multipleEuropean countries to optimize our end-to-end relationships with DeliveryService Partners (DSPs) who deliver directly to our customers. We are seekinga candidate who is ready to take ownership of strategic programs andinitiatives, utilizing strong analytical and project management...

  • Head of EU Delivery Partner Strategy

    Vor 2 Tagen

    Munich, Deutschland Amazon TA Vollzeit

    The rapidly growing EU Central DSP Management team works across multiple European countries to optimize our end-to-end relationships with Delivery Service Partners (DSPs) who deliver directly to our customers. We are seeking a candidate who is ready to take ownership of strategic programs and initiatives, utilizing strong analytical and project management...

  • Sr. Pm

    vor 5 Monaten

    Munich, Deutschland Amazon Deutschland Transport GmbH Vollzeit

    Bachelor's degree or equivalent - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Previous work experience in account or relationship management, small business logistics, or...

  • Payment Coordinator

    vor 5 Monaten

    Munich, Deutschland Amazon Deutschland Transport GmbH Vollzeit

    A bachelor's degree - Fluent English (written and verbal communication), - Great experience with Excel - Proven experience using SQL At Amazon, our aim is to be the most customer-centric company on earth. Our customers experience is influenced significantly by how we fulfil and deliver customer orders. The goal of Amazon’s Delivery Service Partner (DSP)...

  • Capacity Planning Manager

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon Deutschland Transport GmbH Vollzeit

    As a key member of Amazon's EU Delivery Service Partner team, you will play a pivotal role in ensuring the smooth operation of our vast logistics network.In this critical position, you will be responsible for developing and executing robust capacity plans for our Delivery Service Partners (DSP).By leveraging data, performance standards, and cross-functional...

  • Head of Service Projektmanagement

    vor 2 Monaten

    Munich, Deutschland Amazon TA Vollzeit

    The rapidly growing EU Central DSP Management team works across multiple European countries to optimize our end-to-end relationships with Delivery Service Partners (DSPs) who deliver directly to our customers. We are seeking a candidate who is ready to take ownership of strategic programs and initiatives, utilizing strong analytical and project management...

  • Pm, Delivery

    vor 6 Monaten

    Munich, Deutschland Amazon EU SARL (Germany Branch) Vollzeit

    3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining...

  • Senior Capacity Planning Manager, Delivery Service Partners

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon Deutschland Transport GmbH Vollzeit

    At Amazon Deutschland Transport GmbH, we're looking for a skilled Capacity Planning Manager to join our Delivery Service Partners team. As a key member of our team, you'll play a critical role in ensuring our logistics network operates smoothly and efficiently.In this pivotal position, you'll be responsible for developing and executing robust capacity plans...

  • Senior Capacity Planning Manager, Delivery Service Partners

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon Deutschland Transport GmbH Vollzeit

    As a key member of Amazon's Delivery Service Partners team, you will play a vital role in ensuring the smooth operation of our logistics network.Your primary responsibility will be to develop and execute robust capacity plans for our Delivery Service Partners (DSP). This will involve leveraging data, performance standards, and cross-functional collaboration...

  • Senior Capacity Planning Manager, Delivery Service Partners

    vor 6 Monaten

    Munich, Deutschland Amazon Deutschland Transport GmbH Vollzeit

    Amazon's Capacity Planning Managers play a critical role in ensuring our vast logistics network operates smoothly and efficiently to delight customers. In this pivotal position, you will be responsible for developing and executing robust capacity plans for our Delivery Service Partners (DSP). By leveraging data, performance standards, and cross-functional...

  • Pricing and Compensation Manager, Delivery Service Partners

    vor 5 Monaten

    Munich, Deutschland Amazon Deutschland Transport GmbH Vollzeit

    Our last-mile delivery service partners (DSP) are crucial to our service, and we work closely with them to make sure deliveries large and small get to where they need to be. As a DSP Pricing & Compensation Manager, you’ll make sure we have the best relationship possible with our partners. You will own strategic programs and initiatives using core...

  • Partner Executive, Delivery Service Partners

    vor 5 Monaten

    Munich, Deutschland Amazon Deutschland E4 Transport GmbH Vollzeit

    Bachelor's degree. - Experience: 5+ years professional experience in Operations, Last Mile or account or relationship management, small business logistics, or retail/vendor/supplier management. - Experience working with third party resources on a regional/national scale. - Experience working with a contingent workforce in a business with peak seasons. -...

  • Partner Executive, Delivery Service Partners

    vor 5 Monaten

    Munich, Deutschland Amazon Deutschland E4 Transport GmbH Vollzeit

    The Partner Executive is an equal parts advisor and operating partner to Delivery Service Partners (DSP’s). Amazon’s team of Partner Executive assist and guide our DSP business owners as they build and grow successful last mile package delivery businesses within Amazon Logistics (AMZL). The Partner Executive will help kick start a net new business as...

  • Senior Business Operations Lead for EU Delivery Service Partners

    Vor 2 Tagen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a Senior Business Operations Lead to join our team as Senior DSP Manager, EU Delivery Service Partner. This role will play a critical part in driving business growth and improving profitability through strategic programs and initiatives.Key ResponsibilitiesLeverage analytical and project management skills to develop and implement...

  • Senior Marketing Manager

    vor 4 Wochen

    Munich, Deutschland Amazon TA Vollzeit

    At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfil and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need...

  • Senior Marketing Manager

    vor 4 Wochen

    Munich, Deutschland Amazon TA Vollzeit

    At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfil and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need...