Head of Eu Dsp Learning Systems, Delivery Service

vor 6 Monaten


Munich, Deutschland Amazon Deutschland Transport GmbH Vollzeit

Strong experience with Learning Management Systems (LMS) and related technologies.
- Strong experience with Docebo or Articulate LMS and tech automations
- Knowledge of API/LMS integrations, Salesforce would be an advantage
- Strong experience in developing and delivering against an L&D strategy for external audiences.
- Excellent skills in digital learning content creation and e-learning authoring tools.
- Excellent written and verbal communications skills and a high bar for accuracy.
- This leader is an owner and expected to work autonomously in a fast-paced and rapidly changing environment.

This role interacts with partners sourced from different backgrounds and levels, so strong communication skills plus the ability to influence and convey complex issues into simple learning solutions is essential. You will be the face of the learning journey and work in partnership with in country teams and your team of learning managers and specialists to evolve learning material for business needs that make our new entrepreneurs successful. This is a key role in the new DSP program with lots of visibility. In addition, there will be plenty of opportunity to innovate via new L&D projects for our existing DSPs. This role will require frequent travel, up to 50% in peak periods.
Location of the role is flexible across EU.

Key job responsibilities
- Lead a team of learning managers and specialists to develop complete learning solutions. Participate in the design, delivery and measurement of leadership development events, learning programs and performance support initiatives for our business providers in last-mile.
- Participate in project teams to build positive, collaborative partnerships among SMEs, team members and stakeholders to scale learning and performance solutions.
- Supporting our business development team by presenting our overall DSP program in front of groups, large and small, including a strong ability to answer complex questions on the fly.
- This role requires flexibility to travel to accommodate business need - up to 50% in peak onboarding periods.

About the team
At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we are constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come build the future with us

Munich, BY, DEU
- Prior L&D, logistics or human resources experience.
- Master degree in education, psychology, or adult learning.
- Ability to create and report using Tin Can in learning experiences.
- Experience in managing big data
- experience in leading large group sessions incl. virtual training
- Excellent experience in owning and developing standards for curriculum development and content.
- Experience consulting with business partners to identify needs and develop innovative solutions.

m/w/d



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