Aktuelle Jobs im Zusammenhang mit Dutch speaking Customer Care Agent Agent - Berlin - Grafton Recruitment
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Dutch speaking Customer Care Agent Agent
vor 4 Monaten
For this position Dutch speaking Customer Care Agent (m/f/d), you have to be living in Berlin.
What our customer offers:
Salary of €2750 monthly gross
Language Allowance of €300 monthly gross
Up to €687 monthly performance bonus gross
Relocation bonus of up to €1500 from outside Germany and €700 from within Germany, depending on current location (minimum 100 km to Berlin)*
40€ Cash Card as attendance bonus, company pension scheme, an employee referral program and much more
With 5% Discount on public transportation ticket we do care about our environment and also make it easy for you to discover Berlin
Benefit from our paid 4-week professional training and become an expert in social media advertising - on the job trainings are being conducted to grow your knowledge level
Enjoy your weekends and plan your life as you will be rocking Advertisers Monday to Friday between 8.45am and 5.15pm
Manage your own career Guess what 80 % of our current OPS Managers started as agents. Thousands of free trainings from CNX University and internal opportunities.
Great team events, Summer and Christmas parties, barbecues and much more fun
Exclusive employee discounts for online shopping tour managed from your sofa
Your impact will be:
Analyzing marketing campaigns on behalf of your customers
Carrying out digital campaigns on behalf of your client and monitoring success
Contacting existing clients (Agencies or Advertisers) via telephone, chat and email, identifying sales opportunities and providing these businesses with the best solution for their business goal
Identifying campaign trends and escalating challenging developments at an early stage
Improve client's experience by driving optimal and appropriate product adoption
When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products
Become an expert on all Social Media Account Advertising solutions
Champion and produce success stories for advertisers who have had success in growing their business by using the Social Media Account products
Use a variety of tools to be able to properly communicate and drive Advertiser's business to success
Experience/Skills you will need:
Fluency in Dutch and very good command of English (at least B2 level)
Experience in social media and/or digital marketing is a plus
University degree in marketing or any other relevant fields is a plus
Highly motivated with strong work ethic
Strong sales-oriented outlook, entrepreneurial thinking and "go the extra mile" attitude
Strong analytical, organizational and creative thinking skills
Excellent communication, interpersonal, and customer service skills
Branche: Telemarketing/Callcenter
Funktion: Kundenservice
Führungsperson: Nein
Anstellungsart: Festanstellung
Karrierestufe: Angestellte/r
