Optical & Ethernet Network Engineer

vor 2 Wochen

Stuttgart, Deutschland Colt Technology Services Vollzeit

To work within a team of highly experienced customer supporting engineers, with full responsibility for resolving customer faults and problems occurring on Colt’s Ethernet & Optical products and services. This includes end-to-end ownership, co-ordination and management of tasks assigned to other teams and network partners.

Key accountabilities

• Proactively monitor, troubleshoot, diagnose and resolve faults across a pan-European MPLS infrastructure and a range of Optical and Ethernet services in accordance with product SLAs through to 3rd level support
• Very good knowledge or experience with Optical and Ethernet based networks is an advantage
• Extensive knowledge of customer specific networks and services
• Provide a professional interface to customers as a single point of contact for all their issues
• Establish and maintain working relationships with key partners and vendors
• Manage and co-ordinate tasks with field service or 3rd level support
• Maintain clear and accurate records of incidents during a fault period and provide regular updates as required using Colt's fault management system
• Resolve or escalate faults in accordance with product SLAs
• Identify, plan and implement solutions to recurring problems in Optical and Ethernet networks
• Generate technical reports for customers on request
• Technically managing software upgrades in coordination with the involved vendors and Colt teams

Role requirements
Direct experience in Layer 1-2-3 Services and Technologies, including, but not limited to the following
• Excellent understanding / working experience of MSP, Ethernet, DWDM systems: Implementation, commissioning, maintenance, diagnostics and troubleshooting
• Experience with network management via GUI and CLI
• Experience with some of the following vendors and associated network elements: ADVA, Ciena, Accedian, Infinera, Nokia, Nortel
• Experience working in a telecom/IT helpdesk environment, as well as experience working with global network providers, NOC and field support operations teams
• Experience of working in a team environment with full responsibility for troubleshooting. With a high willingness to take ownership, coordinate with internal and external teams and lead to a satisfactory conclusion
• Excellent customer and service oriented communication skills, written and verbal
• Ability to learn and implement technical information quickly and make decisions quickly and efficiently
• Team spirit
• German (fluent, at least C1)
• English (communicative level, at least B1)

Desirable 
• Experience with Layer 3 services and technologies
• Understanding of IP fundamentals and various protocols, working experience with the implementation, diagnosis and troubleshooting of IP, MPLS and VPN solutions in a pan-European network
• Experience with ITIL

Skills/ Qualifications

Fluent in German and English is a must. A logical approach to fault finding and troubleshooting. Ability to control and co-ordinate complex technical situations in a calm and professional manner. Excellent customer facing skills, dealing with specialist requests regarding Overall Solutions and not limited to a single Technology. Customer focused and able to communicate effectively skills with all required parties including internal/external network partners and customers. Formal IT qualification such as CCNP, CCSP, CCNA, CompTIA Network+ etc.

Education

A bachelor’s or master’s degree in Business, IT, Computer Science, Telecommunications or a relevant field What we offer:
Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are:
•Flexible working and relaxed dress code
•Two days annually to spend on volunteering opportunities
•Pension and insurance options
•Access to a virtual business school for on-going learning
•Business mentoring
•Discounts with local hospitality and retail providers

  • Optical & Ethernet Network Specialist

    vor 2 Wochen

    Stuttgart, Baden-Württemberg, Deutschland Colt Technology Services Vollzeit

    Job SummaryColt Technology Services is seeking a highly skilled Optical & Ethernet Network Engineer to join our team. As a key member of our customer support team, you will be responsible for resolving customer faults and problems occurring on our Ethernet & Optical products and services.Key ResponsibilitiesProactively monitor, troubleshoot, diagnose and...

  • Optical & Ethernet Network Specialist

    vor 1 Woche

    Stuttgart, Baden-Württemberg, Deutschland Colt Technology Services Vollzeit

    Job SummaryColt Technology Services is seeking a highly skilled Optical & Ethernet Network Engineer to join our team. As a key member of our customer support team, you will be responsible for resolving customer faults and problems occurring on our Ethernet & Optical products and services.Key ResponsibilitiesProactively monitor, troubleshoot, diagnose and...

  • Optical Network Specialist

    Vor 3 Tagen

    Stuttgart, Baden-Württemberg, Deutschland Colt Technology Services Vollzeit

    Job SummaryWe are seeking a highly skilled Optical & Ethernet Network Engineer to join our team at Colt Technology Services. As a key member of our customer support team, you will be responsible for resolving complex technical issues related to our Ethernet and Optical products and services.Key ResponsibilitiesProactively monitor and troubleshoot faults...

  • Optical Network Specialist

    Vor 3 Tagen

    Stuttgart, Baden-Württemberg, Deutschland Colt Technology Services Vollzeit

    Job SummaryWe are seeking a highly skilled Optical & Ethernet Network Engineer to join our team at Colt Technology Services. As a key member of our customer support team, you will be responsible for resolving complex technical issues related to our Ethernet and Optical products and services.Key ResponsibilitiesProactively monitor and troubleshoot faults...

  • Optical Network Specialist

    Vor 3 Tagen

    Stuttgart, Baden-Württemberg, Deutschland Colt Technology Services Vollzeit

    Job Title: Optical & Ethernet Network EngineerColt Technology Services is seeking a highly skilled Optical & Ethernet Network Engineer to join our team. As a key member of our customer support team, you will be responsible for resolving customer faults and problems occurring on our Ethernet & Optical products and services.Key Responsibilities:Proactively...

  • Optical Network Specialist

    Vor 3 Tagen

    Stuttgart, Baden-Württemberg, Deutschland Colt Technology Services Vollzeit

    Job Title: Optical & Ethernet Network EngineerColt Technology Services is seeking a highly skilled Optical & Ethernet Network Engineer to join our team. As a key member of our customer support team, you will be responsible for resolving customer faults and problems occurring on our Ethernet & Optical products and services.Key Responsibilities:Proactively...

  • Packet & SDN Network Engineer

    vor 3 Monaten

    Stuttgart, Deutschland Colt Technology Services Vollzeit

    Job Summary #LI-MS1 Packet & SDN Network Engineers provide 24/7 first and second level technical support to customers globally. This may include network monitoring, fault resolution and the provision of bespoke charged solution support and management. Job Description Role purpose To work within a team of highly experienced customer supporting engineers,...

  • Transport Network Engineer

    Vor 7 Tagen

    Stuttgart, Baden-Württemberg, Deutschland Leidos Vollzeit

    Job SummaryWe are seeking a highly skilled Transport Network Engineer to join our team at Leidos. As a key member of our Digital Modernization Sector, you will play a critical role in designing, implementing, and maintaining secure and reliable networks for our customers.Key ResponsibilitiesDesign and engineer network management systems, develop methods of...

  • Transport Network Engineer

    Vor 7 Tagen

    Stuttgart, Baden-Württemberg, Deutschland Leidos Vollzeit

    Job SummaryWe are seeking a highly skilled Transport Network Engineer to join our team at Leidos. As a key member of our Digital Modernization Sector, you will play a critical role in designing, implementing, and maintaining secure and reliable networks for our customers.Key ResponsibilitiesDesign and engineer network management systems, develop methods of...

  • Transport Network Engineer II

    Vor 2 Tagen

    Stuttgart, Baden-Württemberg, Deutschland 00100 LEIDOS, INC. Vollzeit

    Job SummaryWe are seeking a highly skilled Transport Network Engineer to join our team at Leidos, Inc. in Stuttgart, Germany. As a key member of our Digital Modernization Sector, you will play a critical role in ensuring the secure, reliable, and uninterrupted availability of the Department of Defense networks.Key ResponsibilitiesDesign, develop, and...

  • Transport Network Engineer II

    Vor 2 Tagen

    Stuttgart, Baden-Württemberg, Deutschland 00100 LEIDOS, INC. Vollzeit

    Job SummaryWe are seeking a highly skilled Transport Network Engineer to join our team at Leidos, Inc. in Stuttgart, Germany. As a key member of our Digital Modernization Sector, you will play a critical role in ensuring the secure, reliable, and uninterrupted availability of the Department of Defense networks.Key ResponsibilitiesDesign, develop, and...

  • Transport Network Engineer II

    vor 1 Woche

    Stuttgart, Baden-Württemberg, Deutschland 00100 LEIDOS, INC. Vollzeit

    Job SummaryWe are seeking a highly skilled Transport Network Engineer II to join our team at Leidos, Inc. in Stuttgart, Germany. As a key member of our Digital Modernization Sector, you will play a critical role in ensuring the secure, reliable, and uninterrupted availability of the Department of Defense networks.Key ResponsibilitiesDesign, develop, and...

  • Transport Network Engineer II

    Vor 7 Tagen

    Stuttgart, Baden-Württemberg, Deutschland 00100 LEIDOS, INC. Vollzeit

    Job SummaryWe are seeking a highly skilled Transport Network Engineer II to join our team at Leidos, Inc. in Stuttgart, Germany. As a key member of our Digital Modernization Sector, you will play a critical role in ensuring the secure, reliable, and uninterrupted availability of the Department of Defense networks.Key ResponsibilitiesDesign, develop, and...

  • Network Transport Engineer II

    vor 4 Wochen

    Stuttgart, Baden-Württemberg, Deutschland 00100 LEIDOS, INC. Vollzeit

    Company Overview: 00100 LEIDOS, INC. is a leading provider of innovative solutions in the defense sector, dedicated to ensuring secure and efficient communication systems for national security. Position Summary: We are seeking a Transport Network Engineer II to contribute to the sustainment and management of critical network services. This role is...

  • Network Transport Engineer Level II

    vor 4 Wochen

    Stuttgart, Baden-Württemberg, Deutschland 00100 LEIDOS, INC. Vollzeit

    Our client, a key player in defense communications, operates and ensures the integrity of critical information systems for national security. This role is essential in supporting the capabilities and services provided to various defense entities. The Digital Modernization Sector has an opening for a Transport Network Engineer in Stuttgart, Germany. In this...

  • Network Transport Engineer Level II

    vor 4 Wochen

    Stuttgart, Baden-Württemberg, Deutschland 00100 LEIDOS, INC. Vollzeit

    Company Overview:At 00100 LEIDOS, INC., we are dedicated to providing and maintaining secure and efficient communication networks for our clients in the defense sector. Our commitment to excellence ensures that we deliver top-notch services to our customers.Position Summary:We are seeking a Transport Network Engineer II to join our team. This role is...

  • Network Transport Engineer Level II

    vor 4 Wochen

    Stuttgart, Baden-Württemberg, Deutschland 00100 LEIDOS, INC. Vollzeit

    Company Overview:At 00100 LEIDOS, INC., we are dedicated to providing and managing critical communication services for national security and defense operations.Position Summary:We are seeking a Transport Network Engineer II to contribute to the operational integrity of our Defense Information System Network (DISN). This role is essential in ensuring the...

  • Network Transport Engineer Level II

    vor 4 Wochen

    Stuttgart, Baden-Württemberg, Deutschland 00100 LEIDOS, INC. Vollzeit

    Overview: The Defense Information Systems Agency (DISA) is dedicated to providing, operating, and ensuring command and control of the Defense Information System Network (DISN) services for the Department of Defense (DoD) and national security entities. This role is integral in supporting the capabilities and services provided by DISA. Position Summary: ...

  • Senior Network Architect

    vor 18 Stunden

    Stuttgart, Baden-Württemberg, Deutschland K&K social resources and development GmbH Vollzeit

    Senior Server and Networks EngineerK&K Social Resources & Development GmbH is a leading international recruiting agency providing technical resources in the European region since 1993. We are partnering with one of our clients in Germany to expand their teams.Job SummaryWe are seeking a highly skilled Senior Server and Networks Engineer to join our client's...

  • Senior Network Architect

    vor 19 Stunden

    Stuttgart, Baden-Württemberg, Deutschland K&K social resources and development GmbH Vollzeit

    Senior Server and Networks EngineerK&K Social Resources & Development GmbH is a leading international recruiting agency providing technical resources in the European region since 1993. We are partnering with one of our clients in Germany to expand their teams.Job SummaryWe are seeking a highly skilled Senior Server and Networks Engineer to join our client's...