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Optical Network Specialist

vor 2 Monaten


Stuttgart, Baden-Württemberg, Deutschland Colt Technology Services Vollzeit
Job Summary

We are seeking a highly skilled Optical & Ethernet Network Engineer to join our team at Colt Technology Services. As a key member of our customer support team, you will be responsible for resolving complex technical issues related to our Ethernet and Optical products and services.

Key Responsibilities
  • Proactively monitor and troubleshoot faults across our pan-European MPLS infrastructure and Optical and Ethernet services.
  • Provide expert technical support to customers, including diagnosis and resolution of complex technical issues.
  • Collaborate with internal and external teams to manage and coordinate tasks related to fault resolution and network maintenance.
  • Develop and maintain a deep understanding of our customers' networks and services.
  • Establish and maintain strong relationships with key partners and vendors.
Requirements
  • Excellent understanding of Optical and Ethernet based networks, including implementation, commissioning, maintenance, diagnostics, and troubleshooting.
  • Experience with network management via GUI and CLI.
  • Knowledge of Layer 1-2-3 Services and Technologies, including MSP, Ethernet, DWDM systems.
  • Fluent in German and English, with excellent communication and customer service skills.
  • Ability to work in a team environment, with a high willingness to take ownership and lead to a satisfactory conclusion.
Desirable Skills
  • Experience with Layer 3 services and technologies.
  • Understanding of IP fundamentals and various protocols.
  • Experience with ITIL.
What We Offer

Colt Technology Services is a growing business that invests in its people. We offer skill development, learning pathways, and accreditation to help our people perform at their best. In addition to competitive salaries and incentive plans, we offer a range of benefits and local rewards packages. We recognize the importance of work-life balance and offer flexible working arrangements and a relaxed dress code.