Customer Success Account Manager: Full-time Opportunities for University Graduates 

vor 1 Monat


Munich, Deutschland Microsoft Vollzeit

Overview

 

Trusted business advisor to Microsoft's customers paying for our support services. By maintaining a long-term relationship with customers, you will gain a thorough understanding of the organization's IT goals, pain points, and the IT team's impact on overall business. You will use this information to create a service delivery plan to make sure customers are finding success with Microsoft products. 

Responsibilities:

Manages customer executive relationships through business reviews, strategic escalations, and administration of customer contracts.  Builds and executes shared plans with customers enabling customers to use their benefits effectively. Develops and executes technical skilling plan to build technical expertise aligned with customer and business priorities.  Provides direction and orchestration related to overseeing and managing the delivery of projects and programs to achieve defined success criteria for prioritized customer solutions and workloads.  Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

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