Technical Account Manager
vor 5 Monaten
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.
The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.
Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient.
The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us
About the team
Why AWS?
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- - Experience with operational parameters and troubleshooting for at least four of the following technical domains: Compute/ Storage/ Networking/ CDN/ Databases/ DevOps/ Big Data and Analytics/ Security/ Applications Development in a distributed systems environment- - Working with engineering/ technology teams for large customers or a major segment of a large entity in the Public Sector, Enterprise or Start-up industry
PREFERRED QUALIFICATIONS
- - Leading technical internal enterprise teams or external customer-facing experience with C-suite influence- - Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s)
- - Experience in operational services or support environment
- - Experience in Automotive and/or Manufacturing industries
- - Experience in influencing management stakeholders on technical, operational or business strategic decisions
- - Experience with AWS services and/ or other cloud offerings
-
Technical Account Manager
vor 1 Monat
Munich, Bayern, Deutschland Thales VollzeitTechnical Account Manager - Digital Transformation ExpertThales is seeking a Technical Account Manager to join our team in Munich, Germany. As a Technical Account Manager, you will be responsible for the long-term successful delivery and use of our Sentinel products and services by assigned customers.Your MissionTake responsibility for the delivery and use...
-
Technical Account Manager
vor 5 Monaten
Munich, Deutschland Sprinklr VollzeitDescription The Technical Account Manager is a designated client resource responsible for providing technical Account planning, program management and oversight for key client initiatives and projects requiring integration, product development, and/or customization to achieve Positive Business Outcomes (PBOs). The TAM first ensures that these...
-
Technical Account Manager, Telco Vertical
vor 5 Monaten
Munich, Deutschland AWS EMEA SARL (Germany Branch) - H13 VollzeitWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies - including...
-
Technical Account Manager
vor 5 Monaten
Munich, Deutschland AWS EMEA SARL (Germany Branch) VollzeitAt AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to...
-
Technical Account Manager, ES
vor 5 Monaten
Munich, Deutschland AWS EMEA SARL (Germany Branch) VollzeitAn AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. This includes a...
-
Technical Support Account Manager
vor 3 Wochen
Munich, Bayern, Deutschland PTC VollzeitRole SummaryPTC is seeking a highly skilled and experienced Technical Support Account Manager to join its Service Management Team. This individual will be responsible for managing $400 million of Annual Recurrent Revenue (ARR) for both SaaS and On-Premise customers worldwide.Your ImpactRepresent PTC with major international customers (top-tier, Fortune...
-
Technical Support Account Manager
vor 2 Monaten
Munich, Deutschland PTC VollzeitTechnical Support Account ManagerLocated in Munich or Stuttgart, GermanyYou will be part of PTC's Service Management Team, responsible for managing $400 million of Annual Recurrent Revenue (ARR) for both SaaS and On-Premise customers. You will join an internal team of Account Managers located worldwide, including North America, Romania, France, Germany, and...
-
Technical Account Manager
vor 6 Monaten
Munich, Deutschland AWS EMEA SARL (Germany Branch) - H13 VollzeitAt Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other...
-
Enterprise Technical Account Manager
Vor 3 Tagen
Munich, Bayern, Deutschland Splunk Inc VollzeitCompany OverviewSplunk Inc is a leader in the technology industry, providing innovative solutions for data management and analytics.About the RoleWe are seeking a highly motivated Solutions Engineer to join our pre-sales team as an Enterprise Technical Account Manager. In this role, you will be responsible for driving deeper and broader penetration of...
-
Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) - H13 VollzeitAre you a technical expert with experience in cloud computing and customer-facing roles? We are seeking a Technical Account Manager to join our team at AWS EMEA SARL (Germany Branch) - H13. As a Technical Account Manager, you will be responsible for driving customer adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda,...
-
Technical Account Manager for DACH Bank Finance
Vor 3 Tagen
Munich, Bayern, Deutschland SAP Fioneer VollzeitJob DescriptionWe are seeking a seasoned professional to join our team as a Technical Account Manager for the DACH region. In this role, you will act as a trusted advisor and consultant, leveraging your expertise in banking finance solutions to drive business growth and customer satisfaction.The ideal candidate will have a proven track record of success in...
-
Account Manager
vor 1 Monat
Munich, Bayern, Deutschland IC Resources VollzeitJob Title: Account Manager - Electronic Design AutomationJob Summary: IC Resources is seeking an experienced Account Manager - Electronic Design Automation to join their team. The ideal candidate will have a strong understanding of Electronic Design Automation and a proven track record of sales success.Key Responsibilities:Develop and maintain relationships...
-
Technical Account Manager
vor 5 Monaten
Munich, Deutschland SAMSUNG VollzeitPosition Summary This position will be responsible for technical Business Development and technical Ecosystem Enabling of Samsung Memory (DRAM, eMMC, UFS and SSD) for Automotive. Role and Responsibilities KEY ACCOUNTABILITIES Technical Account Management of Emerging Customers: Conduct regular meetings Develop business by finding new opportunities...
-
Account Manager
vor 4 Wochen
Munich, Deutschland Infotree Global Solutions VollzeitAccount Manager (French and Italian Speaking) MidMarket TeamOur agency is supporting a leading global company in their search for a dedicated and proactive Account Manager to join their MidMarket team. This is a fantastic opportunity for a sales professional who thrives in a dynamic environment helping to ensure the success and satisfaction of midmarket...
-
Technical Account Manager, ES EMEA
vor 6 Monaten
Munich, Deutschland AWS EMEA SARL (Germany Branch) - H13 VollzeitAt Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other...
-
Technical Account Manager
vor 1 Monat
Munich, Deutschland CmdScale GmbH VollzeitDu hast Freude daran, enge Beziehungen zu Kunden aufzubauen und ihnen dabei zu helfen, ihre Herausforderungen mit innovativen Lösungen zu meistern? Dein technisches Verständnis hilft dir dabei, nicht nur als Berater:in zu agieren, sondern als strategische:r Partner:in die Geschäftsziele unserer Kunden zu fördern? Dann ist diese Position genau das...
-
Technical Account Manager
vor 1 Monat
Munich, Deutschland CmdScale GmbH VollzeitDu hast Freude daran, enge Beziehungen zu Kunden aufzubauen und ihnen dabei zu helfen, ihre Herausforderungen mit innovativen Lösungen zu meistern? Dein technisches Verständnis hilft dir dabei, nicht nur als Berater:in zu agieren, sondern als strategische:r Partner:in die Geschäftsziele unserer Kunden zu fördern? Dann ist diese Position genau das...
-
Munich, Bayern, Deutschland SAMSUNG VollzeitJob OverviewWe are seeking a highly skilled Senior Technical Account Manager to join our team in the Automotive Semiconductor Business. In this role, you will be responsible for delivering exceptional technical support to our customers, driving business growth, and fostering strong relationships with key stakeholders.About UsSamsung Semiconductor Europe is a...
-
Account Manager
vor 2 Wochen
Munich, Bayern, Deutschland 4screen VollzeitAbout the RoleWe are seeking a highly motivated Account Manager to join our team in the DACH region. As a Key Account Manager, you will play a crucial role in client retention, maintaining high levels of customer satisfaction, and growing revenues with our existing partners.Key ResponsibilitiesConsult with current and potential customers to foster...
-
Account Manager, Enterprise
vor 6 Monaten
Munich, Deutschland Adyen VollzeitThis is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...
