Technical Account Director, Cloud Solutions Specialist

vor 1 Woche


Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) - H13 Vollzeit

Are you a technical expert with experience in cloud computing and customer-facing roles? We are seeking a Technical Account Manager to join our team at AWS EMEA SARL (Germany Branch) - H13. As a Technical Account Manager, you will be responsible for driving customer adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and more.

About the Role

This is a critical position that requires strong technical acumen, excellent communication skills, and the ability to build close relationships with customers. You will provide strategic technical guidance to help customers plan and build solutions using best practices, and proactively keep their AWS environments operationally healthy.

Responsibilities
  • Develop and execute strategies to drive customer adoption and use of AWS services
  • Provide technical guidance to help customers plan and build solutions using best practices
  • Proactively monitor and resolve issues in customers' AWS environments
  • Build and maintain close relationships with customers to understand their business and technical needs
Requirements

To be successful in this role, you should have:

  • Experience in technical engineering and customer-facing roles
  • Bachelor's degree or equivalent
  • Experience in one or more areas: software design or development, content distribution/CDN, scripting/automation, database architecture, IP networking, IT security, BigData/Hadoop/Spark, operations management, service oriented architecture
Preferred Qualifications

We also prefer candidates with experience in:

  • AWS services or other cloud offerings
  • Internal enterprise or external customer-facing environment as a technical lead
  • Operational parameters and troubleshooting for three or more of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
  • Practical knowledge of 5G network architecture and call-flows and experience in troubleshooting 5G networks
Salary Information

The estimated salary for this role is €100,000 per year, based on industry standards and market conditions. This figure may vary depending on location, experience, and other factors.


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