Enterprise Technical Account Manager

vor 5 Stunden

Munich, Bayern, Deutschland Splunk Inc Vollzeit
Company Overview
Splunk Inc is a leader in the technology industry, providing innovative solutions for data management and analytics.

About the Role
We are seeking a highly motivated Solutions Engineer to join our pre-sales team as an Enterprise Technical Account Manager. In this role, you will be responsible for driving deeper and broader penetration of Splunk's products within your assigned accounts.

Job Description
The Enterprise Technical Account Manager will be a technical sales resource for our sales teams, supporting clients from DAX, MDAX, and selected privately owned companies. You will be the authority on the technical aspects of our solutions and how they integrate within our clients' workflow and tooling.

Responsibilities
  • Develop and maintain deep expertise of Splunk's portfolio, use-cases, and its alignment to customer challenges and objectives.
  • Own Splunk's portfolio, holistic technical engagement, and customer experience in your assigned accounts.
  • Drive deeper and broader penetration of Splunk's products within your assigned accounts.
  • Operationalize Splunk's foundational solutions comprised of hybrid/cloud, security, and observability in the customer's environment.
  • Build and maintain relationships with key customer personas.
  • Assemble and lead relevant Splunk technical resources as required to ensure optimal customer outcomes.
  • Evangelize Splunk's use-cases at industry events and with customers and partners in your region.

Required Skills and Qualifications
To be successful in this role, you should have:
  • 5+ years of related experience in selling and delivering enterprise software solutions for cloud, on-premise, and hybrid environments.
  • Experience working in or recommending SaaS delivery model.
  • Experience in cyber security and/or observability is highly desired.
  • Ability to create, lead, and evolve a customer technical account strategy, engaging an extended ecosystem of supporting resources to deliver the customer's expected business outcomes.
  • Ability to establish trusted technical advisor status with your customers.
  • Familiarity with programming and scripting (e.g. Python, Javascript, etc.).
  • Practical experience with public cloud infrastructure and an understanding of cloud economics (e.g., AWS, GCP, Azure, etc.) are highly desirable.
  • Experience with installation, configuration, integration, and administration of enterprise software.
  • Experience in working with German large enterprise customers is a plus.
  • Experience in the security space like EDR, XDR, SIEM, SOC, SOAR is a plus, as well as in the observability space.
  • Outstanding interpersonal skills and excellent communication - both written and verbal, with the ability to effectively lead others in a highly collaborative team environment.
  • Excellent presentation skills and an expert in using data to articulate a story or issue in a Tell-Show-Tell format.
  • Excellent time management skills and ability to adapt to evolving priorities, with a dedication to championing the customer and your team.
  • Ability to be organized and analytical and will be able to eliminate sales obstacles using creative and adaptive approaches.
  • Bachelor's degree or commensurate experience.
  • Fluent in English & German, both written & spoken, is a must criterion.

Salary and Benefits
The estimated salary for this role is €112,000 - €154,000 per year, depending on your location and experience. We also offer a range of benefits, including flexibility and choice in working arrangements, equity or long-term cash awards, and opportunities for professional growth and development.

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