Operations Manager with responsibility for the US market

vor 2 Monaten


Munich, Deutschland Bears with Benefits Vollzeit
Your mission

  • You act as the main point of contact for our external fulfillment partners in the US operational area.
  • Active B2B supplier management with key accounts and partners such as our external warehouse and Amazon FBA.
  • Planning and coordinating deliveries to our fulfillment partner and Amazon from our warehouse in Pennsylvania and from Europe.
  • Monitor and analyze the performance of fulfillment partners to ensure SLAs are met.
  • Order management, order tracking, and inventory management.
  • Ensuring smooth processes along the entire supply chain.
  • Develop and implement strategies to optimize logistics and fulfillment operations.
  • Close collaboration with our fulfillment service providers, manufacturers, and other departments such as Customer Care and Marketing.
  • Supply Chain Management (SCM) document management (delivery notes, invoices, order confirmations, labels, product information, certificates, etc.).
  • Identify and resolve any operational issues to ensure timely delivery of products.
  • Opportunity to take on your own projects, especially in our internationalization efforts.
Your profile

  • You have a completed bachelor's degree in business administration or another economic science course.
  • You have at least 3-5 years of experience in operations, supply chain management, or logistics, preferably with experience in the US market.
  • You are analytical, able to work KPI-driven, and enjoy working with Excel.
  • Hands-on mentality and enthusiasm for designing and implementing processes from scratch.
  • Strong problem-solving skills and the ability to work under pressure.
  • Excellent project management skills.
  • You are communicative and sociable, with the ability to build strong relationships with partners and team members.
  • Good knowledge of MS Excel.
  • Fluent in English, German is a plus.
  • Experience with fulfillment partners such as ShipBob and Amazon FBA is a plus.
  • You live in Munich or the surrounding area, or are willing to relocate.
Why us?

  • Nice office in the heart of Munich (Stachus) in a fast-growing, passionate and ambitious team
  • Free coffee, tea, fruit, breakfast and other snacks
  • Laptop with operating system of your choice
  • Corporate Benefits program with a broad range of options (e.g. Deutschlandticket or Wellpass)
  • Free delicious “Bears with Benefits” of your choice
  • Steep learning curves, the opportunity to actively help shape our international online shops
  • Flat hierarchies, short decision-making processes
  • Best start-up culture: friendly team and a very open and positive feedback culture
  • Flexible work arrangements, including remote work options
About us

Hi, we are BEARS WITH BENEFITS. Our mission is to bring good vibes to your beauty and well-being routine. We've created delicious vitamin gummy bears to help your inner beauty glow and support healthy skin, hair, nails and overall well-being. Made with 100% natural ingredients, free from animal testing and environmentally friendly. Thoughtful combinations of active ingredients, rigorously tested and developed by experts in Germany.



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